McDonald's

2.7
1131 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
505 Highway 12 E, Starkville, MS
39759, United States

Hours

Reviews

2.8
1,046 reviews
5 stars
235
4 stars
175
3 stars
175
2 stars
115
1 star
346

What are people saying?

AI-generated from recent customer reviews

Customer Service

Numerous reviews highlighted consistently rude and unprofessional staff, particularly in the drive-thru and during order pickups.

Order Accuracy

Many customers reported frequent issues with incorrect orders, missing items, and poorly prepared food.

Wait Times

Customers experienced excessively long wait times for their orders, often exceeding 30 minutes, even when few customers were present.

Cleanliness

Several reviews mentioned unsanitary conditions in the restaurant and restrooms, contributing to a negative dining experience.

Food Quality

Feedback indicated that food quality was often subpar, with complaints about cold items, incorrect preparation, and stale products.
  • GA
    Gloria Johnson Avery
    Dec 25, 2025
    5.0
    It was great. I did a drive through. I ordered 2 crispy chicken combos and Oreo blast. And pd at the first window. The young man was so very nice. I went to the 2nd window to pick up my food. The young lady was very nice and friendly. It was hardly any wait at all.
  • CP
    Christy Pritchett
    Dec 16, 2025
    1.0
    I have done the curb side a few times. Due to limited time on my lunch break. There is always some issue. One time cars were stilling in the curb side pickup with no one in any of them. So I had to walk in. The most recent, was today, and i take a late lunch so it is not busy when I go. I sat in the parking lot for 13 minutes. I had already exited my vehicle fixing to walk in with the young lady decided to come out. She replied "My bad, I forgot. I sat it done and started doing something else." First off "My bad" is not a proper apology. Secondly if you had my stuff in your hand, why would you set it down and start doing something else? This store has the worst customer service you can ask for.
  • HN
    Holly Noel
    Dec 14, 2025
    1.0
    I did a mobile order this morning and the app genuinely would not work when we tried to pick it up from curbside. The app then told us to go through the drive thru. Once we were in the drive thru, the lady on the speaker was incredibly rude and very loud with us as we tried to explain the order and how to find it. After pulling up to the window and hoping to just get our order, they then told us we would have to come INSIDE and get it. Why they couldn’t just hand it to us through the window, i do not know. The service here is absolutely horrible. The staff is always rude and very slow. I do not think I’ve ever had a positive experience at this McDonald’s. I’d honestly rather drive all the way to Louisville to get a freaking biscuit than order from this location ever again.
  • TT
    Tenika Tucker
    Dec 9, 2025
    5.0
    Regular workers are lovely especially nthe night shift however some of the female managers are nasty,rude, dismissive I've witnessed nthe on several accounts of being there bathroom rarely is clean or have soap
  • TC
    Thomas Carney
    Dec 7, 2025
    1.0
    I figured I would give Starkville a try to see if it was better than the 2 locations in Columbus. To no surprise the food was nasty not prepared like I ordered it. They prepared it twice still got it wrong. They are still advertising the McRib according to the store they do not sale it anymore. Then you order a Big Mac they say they’re out of buns. Then when you tell them the order still isn’t right they tell you they don’t know. If they were my franchises everyone would be fired. McDonald’s is pitiful

Frequently Asked Questions About McDonald's

What are the operating hours for McDonald's in Starkville, MS?

McDonald's in Starkville, MS is open 24 hours a day, 7 days a week.

Does this McDonald's location offer drive-thru service?

Yes, the McDonald's at 505 Highway 12 E offers a drive-thru that operates 24/7.