Customers frequently reported extremely slow service, with long wait times for food and orders.
Food Quality
There were numerous complaints about food being served cold or not prepared correctly, with some customers experiencing food poisoning.
Customer Service
Many reviews highlighted rude and unhelpful staff, with several customers expressing dissatisfaction with the service they received.
Cleanliness and Maintenance
Several customers noted issues with cleanliness and maintenance, including dirty restaurant conditions and broken equipment.
Positive Experiences
Despite the negative feedback, some customers praised the food quality and friendly service during their visits.
PP
Pearlie Mae’s Pantry
Nov 2, 2025
1.0
Extremely slow service. I won't be back.
To much playing around in the kitchen. It shouldn't take 45 minutes for 3 chicken strip baskets
KK
Kimmie K
Sep 14, 2025
5.0
Delicious milkshakes. Should have better reviews based on that alone.
JL
james lear
Aug 10, 2025
1.0
Absolute worst DQ in existence! Avoid at all cost! Eat anywhere but there.
EW
Emmanual Williams
Mar 12, 2018
5.0
Great friendly service and the cook Lisa was very helpful as we put in our very difficult order. Great job DQ of starkville
MJ
Merrill Martin Meyers Jr.
Aug 14, 2017
3.0
The staff was friendly and I could tell they were trying hard. I had one burger that was wrong but they corrected immediately. The burger was good but the fries were terrible, they were greasy and under cooked. I believe that since they have not been open long with some more time they will correct this problem.
Frequently Asked Questions About Dairy Queen Grill & Chill
What are the operating hours of Dairy Queen Grill & Chill in Starkville, MS?
Dairy Queen Grill & Chill is open daily from 10:30 AM to 10:30 PM.
Where is Dairy Queen Grill & Chill located?
It is located at 1101 Louisville St, Starkville, MS 39759, USA.
What types of food and treats can I find at Dairy Queen Grill & Chill?
You can enjoy soft-serve ice cream, signature shakes, Blizzard® Treats, Chicken Strip Baskets, Grillburgers®, and DQ cakes.
Does Dairy Queen Grill & Chill offer drive-thru and seating options?
Yes, they offer a drive-thru, indoor seating, and outdoor seating with facilities like booster seats and high chairs.
Is Dairy Queen Grill & Chill family-friendly and accessible?
Yes, the restaurant welcomes families and children, is wheelchair accessible, and provides amenities such as restrooms and free WiFi.
Can I order online or use mobile deals at Dairy Queen Grill & Chill?
Yes, you can order online for pickup and enjoy exclusive mobile deals through their app.
Is Dairy Queen Grill & Chill open on federal holidays?
They are closed on certain holidays including November 27, 2025, and December 25, 2025.
What are some nearby dining options around Dairy Queen Grill & Chill?
Nearby you can find Fresh food of Churchill chicken, another fast food restaurant, and various dining options around Louisville Street.
Are there any gas stations close to Dairy Queen Grill & Chill?
Yes, Texaco with Techron, Break Time 1, Texaco, and Chevron Station Starkville are nearby, which could be convenient for customers refueling their vehicles.
What nearby amenities can customers visit after or before their meal at Dairy Queen Grill & Chill?
Customers can visit places like Dollar General for shopping, Starkville Academy Tennis Courts for sports, and St Luke's Lutheran Church Fellowship Hall for community events.