Customers frequently reported extremely slow service, with long wait times at both the drive-thru and inside the restaurant.
Food Quality
Many reviews indicated that the food was often served cold or not prepared correctly, leading to dissatisfaction.
Customer Service
Numerous customers experienced rude or unhelpful staff, contributing to a negative dining experience.
Management Issues
Several reviews pointed to poor management and staffing problems, with claims of being understaffed and disorganized.
Positive Notes
Despite the negative feedback, some customers enjoyed the ice cream and found the food to be good when served hot.
CG
Cody Gray
Jan 1, 2026
1.0
Only 2 workers in there and took 15 minutes just to bring me a unfulfilled fries and my order after going through drive thru with no one there in middle of day
SC
Sean Collins
Dec 29, 2025
1.0
They lock there doors and won't answer the divethru before they are scheduled to be closed. I wouldn't recommend.
PP
Pearlie Mae’s Pantry
Nov 2, 2025
1.0
Extremely slow service. I won't be back.
To much playing around in the kitchen. It shouldn't take 45 minutes for 3 chicken strip baskets
KK
Kimmie K
Sep 14, 2025
5.0
Delicious milkshakes. Should have better reviews based on that alone.
JL
james lear
Aug 10, 2025
1.0
Absolute worst DQ in existence! Avoid at all cost! Eat anywhere but there.
Frequently Asked Questions About Dairy Queen Grill & Chill
What are the operating hours of Dairy Queen Grill & Chill in Starkville, MS?
Dairy Queen Grill & Chill is open daily from 10:30 AM to 10:30 PM.
Where is Dairy Queen Grill & Chill located?
It is located at 1101 Louisville St, Starkville, MS 39759, USA.
What types of food and treats can I find at Dairy Queen Grill & Chill?
You can enjoy soft-serve ice cream, signature shakes, Blizzard® Treats, Chicken Strip Baskets, Grillburgers®, and DQ cakes.
Does Dairy Queen Grill & Chill offer drive-thru and seating options?
Yes, they offer a drive-thru, indoor seating, and outdoor seating with facilities like booster seats and high chairs.
Is Dairy Queen Grill & Chill family-friendly and accessible?
Yes, the restaurant welcomes families and children, is wheelchair accessible, and provides amenities such as restrooms and free WiFi.
Can I order online or use mobile deals at Dairy Queen Grill & Chill?
Yes, you can order online for pickup and enjoy exclusive mobile deals through their app.
Is Dairy Queen Grill & Chill open on federal holidays?
They are closed on certain holidays including November 27, 2025, and December 25, 2025.
What are some nearby dining options around Dairy Queen Grill & Chill?
Nearby you can find Fresh food of Churchill chicken, another fast food restaurant, and various dining options around Louisville Street.
Are there any gas stations close to Dairy Queen Grill & Chill?
Yes, Texaco with Techron, Break Time 1, Texaco, and Chevron Station Starkville are nearby, which could be convenient for customers refueling their vehicles.
What nearby amenities can customers visit after or before their meal at Dairy Queen Grill & Chill?
Customers can visit places like Dollar General for shopping, Starkville Academy Tennis Courts for sports, and St Luke's Lutheran Church Fellowship Hall for community events.