Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.
Numerous reviews highlighted poor customer service, including rude staff and unprofessional behavior.
Food Quality
Many customers reported issues with food quality, including cold and stale items, incorrect orders, and lack of freshness.
Cleanliness
Several reviews mentioned unsanitary conditions in the restaurant, including dirty dining areas and improper food handling.
Order Accuracy
Customers frequently experienced problems with order accuracy, receiving incorrect items or missing items from their orders.
Drive-Thru Experience
The drive-thru service was often criticized for being slow and disorganized, with some customers leaving without placing orders.
MJ
Melanie Jenkins
Nov 16, 2025
3.0
Went to get baked potatoes and they didn't have any so I did not make a purchase
BB
Brandon BP
Oct 12, 2025
1.0
The woman taking orders was aggressively rude. Angry. There was zero ketchup in either pump. If I had seen the cook's hair before I ordered I would have walked out. It was gross and looks like a huge bird nest on his head. I haven't eaten at Wendy's in over 20 years because of these same type of problems, and they haven't changed at all. The CEO and board members need to be fired. Try harder, Wendy's, or at least a little bit. Unacceptable.
MC
Marilyn Caldwell
Sep 6, 2025
5.0
The food was good. I don't like when you are asked to pull back once you pay for your order; then requested to pull back up to get your order . This is the reason for 4 🌟
JT
JJSQUAD T
Aug 24, 2025
1.0
whole store nasty the store manager can barely manage ha store YES THIS JEREMIAH
JJ
Jamie Jackson
Aug 15, 2025
1.0
Leave work to purchase lunch for my staff. THIS IS A FRANCHISE AND EVERYTHING SHOULD BE THE SAME, per franchise contract. I don't know if owner/reginal manager is NOT popping in but it seems to be systemic @ 4390 Elvis Presley Memphis, TN & 880 Stateline Rd Southhaven, MS (10 minutes from each other) NOOOO lunch until 11am when is says online 10:30am. In addition, once you WAIT, they are pre-cooking food, it is COLD and old and not fresh at all. In this economy when you make a choice to go eat, then have to wait, then Not fresh is CRAZY!!
Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.
Is Wendy’s delivery available near me?
To find out if delivery is available near you, go to our app or <a href="https://order.wendys.com/">order.wendys.com.</a> and enter your delivery address into the “Get It Delivered” Search Delivery Address field.
Is Wendy’s hiring in Southaven, MS?
To check if this Wendy’s location is currently hiring, visit our <a href="https://wendys-careers.com/job-search/">Careers page</a>, enter Southaven, MS into the appropriate form fields and submit your search. If any jobs are currently available at this location or one nearby, they should appear within the results list.
If there are no open positions at your preferred restaurant at the time of your search, we recommend checking back often.
How do I contact Wendy’s with questions or feedback about this location?
Feedback about your experience with this Wendy’s location may be provided to our Customer Care team. To reach out through Live Chat or to leave a message, please visit our <a href="https://www.wendys.com/contact-us">Contact page</a>; use 888-624-8140 to call.
You may also provide feedback by filling out a <a href="https://www.wendyswantstoknow.com">Wendy’s Customer Satisfaction Survey</a>. You will need to refer to your receipt for the restaurant number, date and time of visit.
If you need to reach this location directly, please call (662) 393-9448.
Where can I buy Wendy’s gift cards?
Wendy’s gift cards are available in-restaurant, through several brick & mortar and online retailers and through our own online shop. To place an individual or bulk order online, please visit our <a href="http://www.wendysgiftcards.com/#/home">gift card portal.</a>
Already have a gift card? <a href="https://find.wendys.com/gift-card">Check your balance!</a>
Where can I find menu pricing?
Pricing may vary slightly depending on your location. To see menu prices for the Wendy’s of your choice, please visit <a href="https://order.wendys.com/">order.wendys.com.</a> or the mobile app. Once you’ve selected your location, prices should appear for each menu item.
Where can I find nutrition and allergen information?
This information can be found on our <a href="https://order.wendys.com/categories?site=menu">menu website</a>, within our mobile app and in-restaurant. To access via our website or mobile app: Click through to a specific menu item and then select the blue “Nutrition & Allergens” link found underneath the description and calorie count. If you are on the Wendy’s website or the mobile app, you’ll notice that the nutrition statistics will update as you customize your order.
A nutrition information poster is also located in each Wendy’s restaurant. A crew member will be happy to assist in directing you to it.
Does Southhaven Wendy’s serve breakfast?
Yes, this Wendy’s location in Southaven, MS serves breakfast! Go to <a href="https://order.wendys.com/">order.wendys.com.</a> or the mobile app, select this location, and choose from our selection of breakfast combos, croissant, biscuit and classic sandwiches, coffee and sides.
Is the Wendy's location at 880 Stateline Road in Southaven currently open?
Yes! This Wendy's location is open daily from 6:30 AM to midnight.
What are the drive-thru hours for Wendy's in Southaven?
The drive-thru is open Monday through Sunday from 6:30 AM until midnight.
Does this Wendy's location serve breakfast, lunch, and dinner?
Yes, the Southaven Wendy's serves breakfast, lunch, and dinner.
Can I place an order online or through a mobile app for Wendy's at this location?
Yes, you can order online at order.wendys.com or use the Wendy's mobile app available in the app store.
What payment options are accepted at the Southaven Wendy's?
They accept American Express, Cash, Discover, MasterCard, and Visa.
Does Wendy's Southaven offer dine-in, drive-thru, and delivery services?
Yes, this location offers dine-in, drive-thru, and delivery where available, but does not have curbside pickup.
How can I provide feedback or contact the Southaven Wendy's location?
You can contact them directly at (662) 393-9448, call 888-624-8140 for customer care, or fill out a customer satisfaction survey online.
What nearby fast food restaurants can I visit around Wendy's Southaven?
Nearby fast food options include Checkers at 938 W. Stateline Road and another Wendy's location close by.
Are there automotive services near Wendy's Southaven if I need a car oil change?
Yes, Valvoline Instant Oil Change and 357 Hot Rods are nearby for automotive repair and oil change services.
What other nearby dining options are around Wendy's in Southaven?
You can explore nearby restaurants like American Deli for chicken wings, Wakira Fish and Chicken for Mediterranean cuisine, and West Coast Burrito for Mexican and seafood options.