Wendy's

3.4
1063 reviews

About

Fast Food RestaurantBreakfast Restaurant
Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupNot available

Location

Wendy's
880 Stateline Road, Southaven, MS
38671, United States

Hours

Reviews

3.4
1,063 reviews
5 stars
374
4 stars
237
3 stars
145
2 stars
90
1 star
217

What are people saying?

AI-generated from recent customer reviews

Customer Service

Numerous reviews highlighted poor customer service, including rude staff and unprofessional behavior.

Food Quality

Many customers reported issues with food quality, including cold and stale items, incorrect orders, and lack of freshness.

Cleanliness

Several reviews mentioned unsanitary conditions in the restaurant, including dirty dining areas and improper food handling.

Order Accuracy

Customers frequently experienced problems with order accuracy, receiving incorrect items or missing items from their orders.

Drive-Thru Experience

The drive-thru service was often criticized for being slow and disorganized, with some customers leaving without placing orders.
  • MJ
    Melanie Jenkins
    Nov 16, 2025
    3.0
    Went to get baked potatoes and they didn't have any so I did not make a purchase
  • BB
    Brandon BP
    Oct 12, 2025
    1.0
    The woman taking orders was aggressively rude. Angry. There was zero ketchup in either pump. If I had seen the cook's hair before I ordered I would have walked out. It was gross and looks like a huge bird nest on his head. I haven't eaten at Wendy's in over 20 years because of these same type of problems, and they haven't changed at all. The CEO and board members need to be fired. Try harder, Wendy's, or at least a little bit. Unacceptable.
  • MC
    Marilyn Caldwell
    Sep 6, 2025
    5.0
    The food was good. I don't like when you are asked to pull back once you pay for your order; then requested to pull back up to get your order . This is the reason for 4 🌟
  • JT
    JJSQUAD T
    Aug 24, 2025
    1.0
    whole store nasty the store manager can barely manage ha store YES THIS JEREMIAH
  • JJ
    Jamie Jackson
    Aug 15, 2025
    1.0
    Leave work to purchase lunch for my staff. THIS IS A FRANCHISE AND EVERYTHING SHOULD BE THE SAME, per franchise contract. I don't know if owner/reginal manager is NOT popping in but it seems to be systemic @ 4390 Elvis Presley Memphis, TN & 880 Stateline Rd Southhaven, MS (10 minutes from each other) NOOOO lunch until 11am when is says online 10:30am. In addition, once you WAIT, they are pre-cooking food, it is COLD and old and not fresh at all. In this economy when you make a choice to go eat, then have to wait, then Not fresh is CRAZY!!

Frequently Asked Questions About Wendy's

Is Southhaven Wendy's still open?

Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.

Is Wendy’s delivery available near me?

To find out if delivery is available near you, go to our app or <a href="https://order.wendys.com/">order.wendys.com.</a> and enter your delivery address into the “Get It Delivered” Search Delivery Address field.