Wendy's

3.4
936 reviews

About

Fast Food RestaurantBreakfast Restaurant
Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupNot available

Location

Wendy's
415 Goodman Road, Southaven, MS
38671, United States

Hours

Reviews

3.4
936 reviews
5 stars
311
4 stars
202
3 stars
146
2 stars
77
1 star
200

What are people saying?

AI-generated from recent customer reviews

Service Quality

Numerous customers reported poor service, including long wait times, incorrect orders, and rude staff.

Food Quality

Many reviews highlighted issues with food quality, including cold meals, incorrect orders, and unsanitary conditions.

Cleanliness

The restaurant was frequently described as dirty, with reports of unclean dining areas and unsanitary food handling.

Staff Attitude

Several customers noted unprofessional and dismissive attitudes from staff, contributing to a negative dining experience.

Management Issues

Reviews indicated a lack of effective management, with complaints about staff training and overall operational efficiency.
  • JD
    jelani duffy
    Nov 15, 2025
    1.0
    I've waited 12 minutes for my Dave's double combo....and I paid for it from my mobile app didn't even have ketchup! Disgusting!
  • JZ
    Joe Zujus
    Nov 13, 2025
    1.0
    Super slow drive thru in the middle of the day…
  • NC
    Nu'Scent Creations
    Oct 29, 2025
    1.0
    I will never go back here. Be lucky i had to go to work. The burger was cold, then they didnt have my order right,.... if this is what yall serving the guest, then you all can keep it.
  • RB
    Ralph Black
    Oct 14, 2025
    1.0
    I have been going to this location for the last almost 2 months about once a week and my drink has progressively been smaller every time I go. When I ordered today I was shown cup sizes that do not match the menu or website and I’m pretty sure I was given a small when I ordered a medium! Will not be returning to this location! Buyer beware check your cups especially for the price they charge!
  • MH
    Manal Hafez
    Oct 13, 2025
    1.0
    We ordered yesterday dinner and end with stomach issues all the family who ate their food !!!!!! Some of us went to the emergency room !!

Frequently Asked Questions About Wendy's

Is Goodman Rd. Wendy's still open?

Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.

Is Wendy’s delivery available near me?

To find out if delivery is available near you, go to our app or <a href="https://order.wendys.com/">order.wendys.com.</a> and enter your delivery address into the “Get It Delivered” Search Delivery Address field.