Wendy's

3.4
945 reviews

About

Fast Food RestaurantBreakfast RestaurantWendy's
Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupNot available

Location

Wendy's
415 Goodman Road, Southaven, MS
38671, United States

Hours

Reviews

3.4
945 reviews
5 stars
312
4 stars
202
3 stars
146
2 stars
77
1 star
208

What are people saying?

AI-generated from recent customer reviews

Service Quality

Numerous reviews highlighted poor service, including rude staff, long wait times, and incorrect orders.

Food Quality

Customers frequently reported cold or improperly prepared food, with some experiencing health issues after eating.

Cleanliness

Multiple reviews mentioned unclean conditions in the restaurant, including dirty floors and unsanitary food handling.

Staff Attitude

Many customers noted a lack of professionalism and dismissive attitudes from employees, contributing to a negative dining experience.
  • DN
    Dat1Chiq Nerdy
    Jan 5, 2026
    1.0
    Worst Wendy's Order my burger plain everything on the side the manger argued that they don't do that. Got my food it was cold and the had no chicken nuggets. There is always an issue with this Wendy's
  • TB
    Ty Bee
    Dec 30, 2025
    1.0
    Just bought a chicken wrap. The chicken is extremely hard. Tried giving some to my dog and he wouldn't eat it. Tried calling the location but they have the phone off during operating hours. Its currently 6:57pm on 12/30/2025
  • AL
    Abdual Lovett
    Dec 27, 2025
    1.0
    They got a sign on the door saying use the front door and ain't nothing wrong with the door and I go to the front go in to the counter she asked me was i ready to order then she tells me to give her a minute and went on to do something i waited a couple of minutes then left without getting my order taken i had to go somewhere else
  • MR
    Marsha Rogers
    Dec 7, 2025
    1.0
    NO ONE WORE HAIRNETS WHICH IS REQUIRED FOOD NOT HOT COULD NOT DRINK TEA. DOOR BROKE SO WAS TOLD TO GO AROUND NEXT CUSTOMER WAS LET IN. THIS WENDYS NEEDS A LOT OF IMPROVEMENT
  • MT
    Mashelia Thomas
    Dec 2, 2025
    1.0
    On 12/1/2025, I visited Wendy’s and experienced very poor service. The staff was rude, did not give me all of my change, and pretended to scan my app without actually doing so. My food was not hot, and I was missing the sauces I requested. The entire experience was very unprofessional

Frequently Asked Questions About Wendy's

Is Goodman Rd. Wendy's still open?

Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.

Is the Goodman Rd. Wendy's location currently open?

Yes, the Wendy's at 415 Goodman Road, Southaven, MS is open and committed to serving customers daily.