At Wendy’s in Southaven, MS we’re serving burgers made with 100% fresh, never frozen beef. Order natural cut fries, Wendy’s classic chicken nuggets, fresh salads, a sweet Frosty®, or meaty Baconator® at a Wendy’s near you. See our Wendy’s Southaven, MS hours, Wendy’s coupons and menu. Download the Wendy’s app to get Wendy’s specials and deals.
Customers reported a mix of friendly and rude service, with several instances of unprofessional behavior from staff.
Food Temperature
Many reviews mentioned issues with food being served cold or stale, impacting overall satisfaction.
Cleanliness
There were multiple complaints about the cleanliness of the restaurant, particularly in the bathrooms and dining area.
Order Accuracy
Several customers experienced problems with incorrect orders, including missing items and wrong food being served.
Overall Experience
While some customers praised the location for good food and service, many others expressed disappointment and frustration with their experiences.
GS
Geoffrey Stephens
Feb 24, 2026
2.0
Cinnabuns were so over microwaved I couldn't eat them. I wish the rest of my meal would have been hotter.
MR
Markesha Rivers
Feb 6, 2026
5.0
I have been to Wendy’s on church everyday this week and I get the same cashier Latonya. She can make a cold brew and get in & out on my way to work . KEEP HER !
VP
Venus Perez
Jan 15, 2026
1.0
They charge you 10 % Sales tax at this location instead of 7 % - they dont wipe down tables or clean the bathroom toilets , walls , floors. They also dont honor coupons from manager.
SW
Shaniya Wilkins
Dec 18, 2025
1.0
If I could give this restaurant 0 stars I would. Ordered my food no problem got to the window for my food and drink to be shoved in my hand . I wasn’t greeted or anything . I asked for a ranch before she slammed the window in my face & told me if I wanted ranch all I had to do was “just say that then” . Unprofessional and very rude coming from a manager I don’t care how busy your drive thru is you talk to paying customers with respect . Had it been you getting that kind of service you would be just as upset . I wanted to give my food right back and not give them any of my hard earned money
JB
John Broom
Dec 14, 2025
1.0
I’m never ordering from this location again!! I had a Mobile pick up order for John B. on December 14, @12:21am and I always pick up my food with no problems. I told them I had a mobile pick order on the machine & the girl told me to pull around I was waiting over 20 mins after my scheduled pick up time just for them to tell me they don’t have my order. I even showed her my mobile order on my phone and she replied we have a 1,000 orders and proceeded to hand the food to the car behind me. I’m calling corporate first thing in morning. Honestly I can’t blame everybody that was in the building but y’all need to see who was all scheduled that day and have a talk with that girl. That was unacceptable
Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.
What are the operating hours for Wendy's drive-thru?
Wendy's drive-thru is open daily from 6:00 AM to 1:00 AM.
Does this Wendy's location offer breakfast?
Yes, this Wendy's serves breakfast including combos, croissant, biscuit and classic sandwiches, coffee, and sides.
Is there a mobile app to order Wendy's food?
Yes, you can order via the Wendy's mobile app available at https://apps.apple.com/us/app/wendys/id540518599 or the website https://order.wendys.com.
What payment methods are accepted at Wendy's?
Wendy's accepts American Express, Cash, Discover, Mastercard, and Visa.
Does this Wendy's location offer delivery and takeout?
Yes, delivery and takeout options are available at this location.
How can I contact this Wendy's location for questions or feedback?
You can call them at (662) 996-7058 or contact Customer Care via https://www.wendys.com/contact-us or the Customer Satisfaction Survey at https://www.wendyswantstoknow.com.
Are Wendy's gift cards available and where can I purchase them?
Wendy's gift cards can be bought in-store, through various retailers, or online at http://www.wendysgiftcards.com/#/home.
What are some nearby dining options around Wendy's?
Nearby dining options include McDonald's, Subway, Waffle House, Taco Bell, Dixie Queen, The Boiling Point seafood restaurant, and Red Pier Cajun Seafood & Bar.
What nearby places can I visit before or after dining at Wendy's?
You can visit local spots such as Edge Fitness gym for a workout, BankPlus or Renasant Bank for financial services, or relax at nearby hotels like Magnolia Inn and Suites, Key West Inn & Suites, or Homegate Inn and Suites.
Are there nearby convenience stores or gas stations close to Wendy's for quick stops?
Yes, Shell and Circle K gas stations and convenience stores are near Wendy's, ideal for quick fuel or snacks before or after your meal.
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