Wendy's

3.7
617 reviews

About

Fast Food RestaurantBreakfast RestaurantWendy's
Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupNot available

Location

Wendy's
465 Church Road W., Southaven, MS
38671, United States

Hours

Reviews

3.7
617 reviews
5 stars
273
4 stars
139
3 stars
74
2 stars
37
1 star
94

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers reported rude and unprofessional behavior from staff, particularly in the drive-thru.

Food Quality

While some reviews praised the food as hot and fresh, others complained about cold, stale, or incorrect orders.

Cleanliness

Several customers noted issues with cleanliness, particularly in the bathrooms and dining area.

Order Accuracy

Numerous complaints were made about incorrect orders and missing items, leading to frustration among customers.

Speed of Service

Customers experienced long wait times, especially for mobile orders, with some reporting delays of over 20 minutes.
  • SW
    Shaniya Wilkins
    Dec 18, 2025
    1.0
    If I could give this restaurant 0 stars I would. Ordered my food no problem got to the window for my food and drink to be shoved in my hand . I wasn’t greeted or anything . I asked for a ranch before she slammed the window in my face & told me if I wanted ranch all I had to do was “just say that then” . Unprofessional and very rude coming from a manager I don’t care how busy your drive thru is you talk to paying customers with respect . Had it been you getting that kind of service you would be just as upset . I wanted to give my food right back and not give them any of my hard earned money
  • RL
    Robert Littlejohn
    Dec 14, 2025
    5.0
    ⭐️⭐️⭐️⭐️⭐️ The Wendy’s on Church Road in Southaven, Mississippi is great every time I go. The food is always hot and fresh, especially the burgers and fries. The workers are friendly and helpful, and they make sure your order is right. The drive-thru moves pretty fast, even when it’s busy. The restaurant is clean and well taken care of. Overall, this Wendy’s does an excellent job and I would definitely recommend it.
  • JB
    John Broom
    Dec 14, 2025
    1.0
    I’m never ordering from this location again!! I had a Mobile pick up order for John B. on December 14, @12:21am and I always pick up my food with no problems. I told them I had a mobile pick order on the machine & the girl told me to pull around I was waiting over 20 mins after my scheduled pick up time just for them to tell me they don’t have my order. I even showed her my mobile order on my phone and she replied we have a 1,000 orders and proceeded to hand the food to the car behind me. I’m calling corporate first thing in morning. Honestly I can’t blame everybody that was in the building but y’all need to see who was all scheduled that day and have a talk with that girl. That was unacceptable
  • MK
    Memphis KD
    Nov 18, 2025
    1.0
    These are the most lazy people I’ve ever encountered. Went to drive through an hour before closing to order food. The cashier said they wasn’t taking anymore orders only door dash! Why would you want someone to pay someone to bring their food if they already used their gas to go order and pick their own food up. They was very disrespectful.
  • LS
    Lydia Smith
    Nov 10, 2025
    5.0
    The food was on point as always. I always love it when I am served HOT fries with my spicy chicken sandwich.

Frequently Asked Questions About Wendy's

Is 155 - Church & Venture Wendy's still open?

Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.

What are the operating hours for Wendy's drive-thru?

Wendy's drive-thru is open daily from 6:00 AM to 1:00 AM.