Tropical Smoothie Cafe

Reviews

• KE

  Kay Edwards

  Feb 24, 2026
  1.0
  This was my first visit to Tropical Smoothie, and unfortunately, it was a very unpleasant experience. I initially went through the drive-thru but decided to go inside since I had never had a smoothie before. As I parked, I noticed two male employees taking out the trash. I spoke to them and then went inside to place my order. At the register, I asked the cashier if they offered samples since I was new. She explained they did not and that smoothies only came in one size. I asked for recommendations, and she gave several good options. I ended up purchasing two smoothies and allowed her to choose the flavors for me. While watching my order being prepared, I noticed one of the male employees who had just taken out the trash walk behind the counter and immediately began handling my order without washing his hands. I was shocked and very uncomfortable. I asked the cashier if that was still my order, and she confirmed it was. I explained that I no longer wanted it due to the lack of handwashing. She agreed and said she would remake the smoothies. What happened next made the situation even worse. The same employee stepped away briefly, turned back toward me, and began picking his nose in plain view of customers and security cameras. He then proceeded to start preparing another order without washing his hands at all. This was extremely unsanitary and unacceptable. Basic hygiene and food safety should be non-negotiable in any food establishment. As a first-time customer, this experience was disgusting and very disappointing. I sincerely hope management addresses this issue immediately for the safety of customers.
• AA

  Alyssa Alyssa

  Feb 14, 2026
  1.0
  Edit: ive been coming here for months. Going to get smoothies about 3 times a week. They have been doing good for months. But the past month, they have completely fallen off. Whoever is making the smoothies lately is straight trash. And need to be fired. This is my fourth time getting a watered down smoothie and I taste no chocolate or peanut butter in my chocolate butter protein smoothie. Its mostly taste like banana, water, and dirt. I don't know if the cocoa nibs are old or they changed the brand but it taste like straight dirt. No chocolate! I miss the old workers. The new workers there do not know how to make smoothies at all. They need to be corrected or fired. This economy is too bad for them to be constantly messing up $10 smoothies! I want a $50 refund because i wasted a good $50 over the past month. Id tried to give them grace but this will be my fifth and final time coming to this location. Sad because i loved this location! It was convenient for me to come here because its not too far from the gym and i would come here after working out.
• EJ

  Everett Jones

  Feb 12, 2026
  5.0
  Good place solid service
• MK

  Marquita King

  Feb 3, 2026
  5.0
  Love their smoothies!
• JR

  Jackie Russell

  Dec 18, 2025
  4.0
  The smoothies were pretty good. Customer service wasn't so good. He wasn't very polite and there was a language barrier so my order wasn't correct. The store was clean and bright.

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