Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Many customers reported issues with incorrect orders and missing items, leading to frustration.
Service Speed
Numerous reviews highlighted slow service times, particularly in the drive-thru, with waits often exceeding 30 minutes.
Customer Service
Feedback indicated a lack of professionalism and rudeness from staff, with several customers expressing dissatisfaction with how they were treated.
Food Quality
While some customers enjoyed their meals, many reported receiving cold or poorly prepared food, contributing to a negative dining experience.
Cleanliness
Several reviews mentioned dirty tables and unsanitary conditions, particularly in the bathrooms, detracting from the overall atmosphere.
KS
Kennedi Salley
Nov 15, 2025
2.0
Hair in my baby happy meal. Do better
CB
Carey B.
Nov 6, 2025
5.0
My food was great . Mcrib makes me happy 😁😁
NA
Nick A
Oct 31, 2025
1.0
"No pickles no onions"
Only change I make and they can never get it right.
Not the first time this has happened but so much that ive had to check my food constantly after leaving.
Tonight I didnt, went home, pickle and onion was waiting for me.
$13 meal for them to get it wrong, wild.
RB
Ross Bell
Oct 24, 2025
5.0
Food was ok but the service was really good. Kenneth Price and Rochelle are doing a fine job