Business Details
About
Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Details
- Drive-throughAvailable
Location
Hours
Reviews
3.3
1,828 reviews
5 stars
587
4 stars
336
3 stars
306
2 stars
172
1 star
427
What are people saying?
AI-generated from recent customer reviews
Service Speed
Customers frequently reported long wait times, both in the drive-thru and inside the restaurant, with some waiting over 30 minutes for their orders.
Order Accuracy
Many reviews highlighted issues with incorrect orders, including missing items and wrong modifications, leading to customer frustration.
Customer Service
Feedback indicated a lack of professionalism and rudeness from staff, with several customers mentioning dismissive attitudes and poor management.
Food Quality
While some customers enjoyed their meals, there were numerous complaints about cold or poorly prepared food, including burnt items and incorrect orders.
Cleanliness
Several reviews noted that the dining area and bathrooms were not well-maintained, contributing to an overall negative experience.
- EDEsthela Delgado1 day ago1.0I called the establishment 10-15 times and they didn't answer, 6pm btw and I drove there and the workers were sitting around while there were 5-8 customers what looked like waiting
- TTTamika Thornton2 days ago1.0A filet with no tartar and enough salt on the fries for your blood pressure to be up until December 2029. And today is just, January 10 2026 12am.
- OBOra Burnett3 days ago4.0You can never go wrong with McDonald's fries!!
- CBCarlox BolañosJan 3, 20263.0Where McDonald’s ever I went in there and my food was not ready for a whole hour came back and still was not ready after two hours. My food was firmly ready. Also would have tried to order it through online. It took them 30 minutes to deliver my food even though I’m right beside McDonald’s their service is poor. They need to be faster.
- RWred womackDec 27, 20252.0I went in and ordered from the kiosk for a to-go order and after waiting 30 minutes I still had to explain what I ordered. Seems like everyone was too busy letting people walk in and out from behind the counter to actually see the lobby was full of people waiting.
Frequently Asked Questions About McDonald's
What are McDonald's Southaven, MS's operating hours?
McDonald's Southaven, MS is open 24 hours a day, 7 days a week.
Does McDonald's Southaven offer delivery and curbside pickup services?
Yes, McDonald's Southaven offers delivery, curbside pickup, same-day delivery, and no-contact delivery services.
Is there a drive-thru available at this McDonald's location?
Yes, McDonald's Southaven has a drive-thru that operates 24 hours a day, 7 days a week.
How can I order McDonald's food online for delivery or pickup?
You can order online using the McDonald's App or visit their delivery website at https://mcdonalds.order.online/business/-5579.
What payment methods does McDonald's Southaven accept?
McDonald's Southaven accepts American Express, Android Pay, Apple Pay, cash, Discover, MasterCard, and Visa.
Where is McDonald's Southaven located?
McDonald's is located at 65 Goodman Rd W, Southaven, MS 38671, USA.
Are there any nearby restaurants I can visit before or after McDonald's Southaven?
Yes, nearby restaurants include Chili's Grill & Bar, LongHorn Steakhouse, Akita Sushi & Hibachi Steakhouse, Krystal, Back Yard Burgers, Burger King, and Outback Steakhouse.
What nearby retail stores are close to McDonald's Southaven?
Nearby retail stores include AT&T Store, Shoe Carnival, Shoe Station, Family Christian, Mattress Firm, Robert Irwin Jewelers, CVS Beauty, Catherines, and RadioShack.
Are there nearby beauty and spa services near McDonald's Southaven?
Yes, nearby beauty and spa services include U.S. Nails & Spa, HER Face & Beauty Bar, All Sewn Up Hair, and Face to Face Spa at Southaven.
Does McDonald's Southaven offer rewards or mobile offers for customers?
Yes, McDonald's offers MyMcDonald's Rewards where customers can earn points for free food and take advantage of mobile offers.