Brand Certified
McDonald's
3.2(1736 reviews)
Certified by McDonald's • Mar 01, 2026
Business Details
65 Goodman Rd W, Southaven, MS
38671, United States
Certified by McDonald's • Mar 01, 2026
(662) 349-3449
Certified by McDonald's • Mar 01, 2026
http://www.mcdonalds.com/
Certified by McDonald's • Mar 01, 2026
About
Certified by McDonald's • Mar 01, 2026
Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Details
- Drive-throughAvailable
Location
Certified by McDonald's • Mar 01, 2026
Hours
Certified by McDonald's • Mar 01, 2026
Reviews
3.2
1,736 reviews
5 stars
549
4 stars
309
3 stars
286
2 stars
171
1 star
421
What are people saying?
AI-generated from recent customer reviews
Service Issues
Customers frequently reported long wait times, poor service, and rude staff, leading to frustration and dissatisfaction.
Order Accuracy
Many reviews highlighted problems with incorrect orders, missing items, and overall lack of attention to detail.
Food Quality
While some customers enjoyed their meals, numerous complaints were made about cold, old, or poorly prepared food.
Cleanliness
The cleanliness of the dining area and restrooms was often criticized, with reports of dirty tables and unsanitary conditions.
Positive Experiences
Despite the negative feedback, there were a few positive mentions of friendly staff and satisfactory food experiences.
- JDJoshua Davis6 days ago2.0Pulled up to the window. Only person in line. Few minute later guy comes on and says “one minute”. Another person pulled up in the second lane after about 10 minutes. 5 more minutes (15 for me) waiting to order. Keep in mind the store was empty. There was nobody in the line. And it was only 10:30. When they FINALLY come on. They go directly to the other person. And they start ordering a huge order. I left at that point. I was pissed.
- THTammy HolderFeb 24, 20265.0The employees that work here are really nice and my food was hot and good
- KAKhadijah AshfordFeb 7, 20261.0Ordered through app & STILL got wrong items. waited 10+ mins for refund; gave up & left. Cold food. Convenient location but poopy service. AY, got those McRewards points tho.
- JJJason St JohnJan 24, 20261.0winter weather coming soon we stopped to stock up a few groceries...and before we started home we.,p
- EDEsthela DelgadoJan 11, 20261.0I called the establishment 10-15 times and they didn't answer, 6pm btw and I drove there and the workers were sitting around while there were 5-8 customers what looked like waiting
Frequently Asked Questions About McDonald's
What are McDonald's Southaven, MS's operating hours?
McDonald's Southaven, MS is open 24 hours a day, 7 days a week.
Does McDonald's Southaven offer delivery and curbside pickup services?
Yes, McDonald's Southaven offers delivery, curbside pickup, same-day delivery, and no-contact delivery services.
Is there a drive-thru available at this McDonald's location?
Yes, McDonald's Southaven has a drive-thru that operates 24 hours a day, 7 days a week.
How can I order McDonald's food online for delivery or pickup?
You can order online using the McDonald's App or visit their delivery website at https://mcdonalds.order.online/business/-5579.
What payment methods does McDonald's Southaven accept?
McDonald's Southaven accepts American Express, Android Pay, Apple Pay, cash, Discover, MasterCard, and Visa.
Where is McDonald's Southaven located?
McDonald's is located at 65 Goodman Rd W, Southaven, MS 38671, USA.
Are there any nearby restaurants I can visit before or after McDonald's Southaven?
Yes, nearby restaurants include Chili's Grill & Bar, LongHorn Steakhouse, Akita Sushi & Hibachi Steakhouse, Krystal, Back Yard Burgers, Burger King, and Outback Steakhouse.
What nearby retail stores are close to McDonald's Southaven?
Nearby retail stores include AT&T Store, Shoe Carnival, Shoe Station, Family Christian, Mattress Firm, Robert Irwin Jewelers, CVS Beauty, Catherines, and RadioShack.
Are there nearby beauty and spa services near McDonald's Southaven?
Yes, nearby beauty and spa services include U.S. Nails & Spa, HER Face & Beauty Bar, All Sewn Up Hair, and Face to Face Spa at Southaven.
Does McDonald's Southaven offer rewards or mobile offers for customers?
Yes, McDonald's offers MyMcDonald's Rewards where customers can earn points for free food and take advantage of mobile offers.
Brand Certified Facts from McDonald's
McDonald's partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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- Legal business name
- Hours of operation
- Phone number
- Official website