Business Details
About
Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Details
- Drive-throughAvailable
Location
Hours
Reviews
3.3
1,025 reviews
5 stars
325
4 stars
199
3 stars
175
2 stars
85
1 star
241
What are people saying?
AI-generated from recent customer reviews
Service Quality
Numerous reviews highlighted poor customer service, with staff being rude, inattentive, and unhelpful.
Food Quality
Many customers reported receiving cold or improperly prepared food, including raw items and incorrect orders.
Speed of Service
Customers frequently complained about long wait times, both in the drive-thru and for in-store orders.
Cleanliness
Several reviews mentioned unsanitary conditions, including dirty restrooms and trash in the parking lot.
Positive Staff Interactions
Despite the negative feedback, some customers praised specific staff members for their friendliness and helpfulness.
- LKLatesha KOct 26, 20251.0At 8pm on a regular Sunday, they do not have ice for drinks. Sodas are flat (I tried a Dr Pepper & Sprite — surprisingly BOTH were flat. They probably need to clean their soda machines). They do not have apple pies (they do but the wait is 14 minutes…. 14 minutes for ONE apple pie). They don’t do refunds even though you didn’t receive your order. This location is trash.
- LPLeslie Portell-SpinksOct 10, 20251.0Lazy and incompetent
- RSRhonda SmithOct 6, 20255.0Ms Joann and Chloe are GREAT at the Olive Branch, ms store!
- JMJohn McWilliamsOct 4, 20254.0Food sandwich thrown together presentation terrible,slow drive up service,very nice employee at drive thru pay window
- PSPatricia SmithSep 29, 20255.0Marcus the manager is Absolutely Wonderful. I called and spoke to him concerning my order and he Resolved it immediately. My filet o fish was the absolute Best I have ever had. Marcus was so polite and professional. Thank you Marcus
Frequently Asked Questions About McDonald's
What are the regular dining hours for McDonald's at 6828 Getwell Rd, Southaven?
McDonald's at 6828 Getwell Rd is open for dining from 5:00 AM to 10:00 PM every day of the week.
When is the drive-through open at this McDonald's location?
The drive-through is open daily from 5:00 AM to midnight, providing extended service hours compared to dining.
What delivery services are available at this McDonald's?
This McDonald's provides curbside pickup, delivery, same-day delivery, and no-contact delivery options.
Can I order McDonald's food through a mobile app?
Yes, you can order using the McDonald's App available on the Apple App Store and Google Play Store for both iOS and Android devices.
What payment methods does McDonald's accept?
They accept American Express, Android Pay, Apple Pay, cash, Discover, MasterCard, and Visa.
Does this McDonald's location offer WiFi for customers?
Yes, this McDonald's location offers WiFi as one of its services to customers.
Where is this McDonald's located?
It is located at 6828 Getwell Rd, Southaven, MS 38672, USA.
Are there any coffee shops near this McDonald's?
Yes, Starbucks is nearby where you can enjoy coffee or smoothies before or after your visit to McDonald's.
What nearby medical services are near McDonald's?
Getwell Urgent Care and Rayner Eye Clinic are close by, providing convenient options for medical and eye care while you visit the area.
What other dining options are available near this McDonald's?
Other nearby dining options include Whataburger, Marco's Pizza, Chick-fil-A, Newk's Eatery, SNOWFOX, and Zaxby's, offering a variety of food choices.