Brand Certified
McDonald's
3.3(1038 reviews)
Certified by McDonald's • Mar 01, 2026
Business Details
6828 Getwell Rd, Southaven, MS
38672, United States
Certified by McDonald's • Mar 01, 2026
(662) 349-0040
Certified by McDonald's • Mar 01, 2026
http://www.mcdonalds.com/
Certified by McDonald's • Mar 01, 2026
About
Certified by McDonald's • Mar 01, 2026
Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Details
- Drive-throughAvailable
Location
Certified by McDonald's • Mar 01, 2026
Hours
Certified by McDonald's • Mar 01, 2026
Reviews
3.3
1,038 reviews
5 stars
327
4 stars
201
3 stars
176
2 stars
87
1 star
247
What are people saying?
AI-generated from recent customer reviews
Service Speed
Customers frequently reported long wait times, often exceeding 20 minutes, for both drive-thru and in-store orders.
Order Accuracy
Many reviews highlighted issues with incorrect orders, missing items, and poorly prepared food.
Customer Service
Feedback indicated a lack of professionalism and friendliness among staff, with several customers experiencing rude or dismissive behavior.
Food Quality
Numerous complaints were made about cold food, improperly cooked items, and unsatisfactory presentation.
Cleanliness
Several reviews mentioned unsanitary conditions, including dirty restrooms and trash in the parking lot.
- MHMK HFeb 21, 20261.0Slow service. Hasn't changed in the last 3 years. Its was the last time I came here. Thought I would give it another try. Sadly disappointed. Owner must not really care about making money.
- KLKatrina LewisFeb 6, 20261.0Don’t go at night, you’ll be waiting forever and still not get an answer on the speaker
- MFMiranda FogleJan 30, 20261.0Ordered McDouble meal with nuggets. Only got a single burger and no chicken nuggets. Also ordered a hamburger with just ketchup. They handed me a hamburger with ketchup and pickles.
- KKKevin KendrickJan 18, 20261.0Terrible!!! Waited 15 mins at the drive thru menu for someone to speak. Placed order and pulled up. Paid, was handed a receipt and pulled to second window. Lady asked for my receipt then immediately asked me to pull forward. Sat there for another 15-20 mins. A guy brought my food out and left. Wrong size fries and never got my receipt back. Avoiding this location!!!
- KJKaili JohnsonJan 11, 20261.0I never leave reviews but the last 5 times i have been to this McDonald’s they have taken 30 minutes for all of my orders even for 2 large fries they took 20 minutes. I went here today and we ordered 2 meals and waited 30 minutes for our meal even people before us got their meals after waiting they gave us the wrong order they never asked us what name or what food we had they just handed it to us without checking including that the fries had no salt and the cheeseburgers were bad. Obviously im not expecting like Michelin star treatment at a McDonald’s but taking 30 minutes for fast food thats not even the right order is crazy.
Frequently Asked Questions About McDonald's
What are the regular dining hours for McDonald's at 6828 Getwell Rd, Southaven?
McDonald's at 6828 Getwell Rd is open for dining from 5:00 AM to 10:00 PM every day of the week.
When is the drive-through open at this McDonald's location?
The drive-through is open daily from 5:00 AM to midnight, providing extended service hours compared to dining.
What delivery services are available at this McDonald's?
This McDonald's provides curbside pickup, delivery, same-day delivery, and no-contact delivery options.
Can I order McDonald's food through a mobile app?
Yes, you can order using the McDonald's App available on the Apple App Store and Google Play Store for both iOS and Android devices.
What payment methods does McDonald's accept?
They accept American Express, Android Pay, Apple Pay, cash, Discover, MasterCard, and Visa.
Does this McDonald's location offer WiFi for customers?
Yes, this McDonald's location offers WiFi as one of its services to customers.
Where is this McDonald's located?
It is located at 6828 Getwell Rd, Southaven, MS 38672, USA.
Are there any coffee shops near this McDonald's?
Yes, Starbucks is nearby where you can enjoy coffee or smoothies before or after your visit to McDonald's.
What nearby medical services are near McDonald's?
Getwell Urgent Care and Rayner Eye Clinic are close by, providing convenient options for medical and eye care while you visit the area.
What other dining options are available near this McDonald's?
Other nearby dining options include Whataburger, Marco's Pizza, Chick-fil-A, Newk's Eatery, SNOWFOX, and Zaxby's, offering a variety of food choices.
Brand Certified Facts from McDonald's
McDonald's partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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