Brand Certified
McDonald's
3.0(1748 reviews)
Certified by McDonald's • Mar 01, 2026
Business Details
4952 Pepperchase Dr, Southaven, MS
38671, United States
Certified by McDonald's • Mar 01, 2026
(662) 796-2000
Certified by McDonald's • Mar 01, 2026
http://www.mcdonalds.com/
Certified by McDonald's • Mar 01, 2026
About
Certified by McDonald's • Mar 01, 2026
Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Details
- Drive-throughAvailable
Location
Certified by McDonald's • Mar 01, 2026
Hours
Certified by McDonald's • Mar 01, 2026
Reviews
3.0
1,748 reviews
5 stars
470
4 stars
292
3 stars
300
2 stars
172
1 star
514
What are people saying?
AI-generated from recent customer reviews
Customer Service
Numerous reviews highlighted poor customer service, with staff being rude, dismissive, or unhelpful.
Order Accuracy
Many customers reported issues with incorrect orders, including missing items and wrong food.
Food Quality
Several reviews mentioned cold or poorly prepared food, with complaints about burnt items and lack of freshness.
Speed of Service
Customers frequently noted slow service, particularly in the drive-thru, with long wait times reported.
Cleanliness
Multiple reviews pointed out unsanitary conditions, including dirty restrooms and unclean dining areas.
- VVvetred5 days ago5.0The workers there are very curdeous to me every time I order breakfast.
- DTDiane T.Jan 13, 20261.0Attempted to place an order through the drive thru on Saturday, 1/10 around 10 am and no one ever responded! Granted they were busy, but I sat at the speaker a few minutes before I said hello and still waited before repeating. Nothing! The car behind me left and I did as well. Fortunately, I was in the outer drive thru side versus the inner, otherwise I would have been stuck! Very poor customer service.
- LZLillian ZimmermanDec 20, 20252.0I placed an order on the app, when I pulled in the drive thru woth my partner, the people inside didnt acknowledge us for about 3-4 minutes, when they finally did they quickly said "hold on a minute." Then proceeded to ignore us once again, my partner finally decided to park &go inside. Once he was inside he found all the employees just standing around talking, zero line inside &also no line in the drive thru. These employees have no regard for their customers.
- PCPayton CarnahanDec 17, 20251.0I placed a mobile order to pick up through the drive thru and my order was wrong. I went back through the line because they didn’t give me any of the fries I ordered and my burgers were made wrong. After going back to get it fixed I left without a burger, a burnt burger and fries. This is ridiculous I was polite and I got this. The burger was in edible because it was burnt so bad.
- VLV. LoveDec 15, 20251.0Customer service sucks there. I KINDLY asked about the grinch meal, and whoever is taking the orders said they did not have it. I asked about the mcshaker fries since that IS on the menu, and the worker, told me they did not and dismissed me by telling me to have to a goodnight. Ma’am whoever you are, give your customers time to see if they want anything else. Whoever irritated you tonight, please don’t take it out on your customers because you could’ve called out and could’ve had a better night than what you’re having now. I understand why fast food restaurants in this area aren’t as busy now. You put new items on the menu to entice customers but hire workers who dont want to be there and make it obvious that they dont.
Frequently Asked Questions About McDonald's
What are the operating hours for dining inside McDonald's at 4952 Pepperchase Dr, Southaven?
The dining area is open daily from 6:00 AM to 11:00 PM.
What time does the drive-thru at this McDonald's location open and close?
The drive-thru opens at 5:00 AM daily, closing at midnight Sunday through Thursday and extending to 1:00 AM on Friday and Saturday.
Can I get McDonald's delivery at this location, and what are the delivery hours?
Yes, delivery is available daily from 5:00 AM to midnight on Sunday through Thursday, and until 3:59 AM on Friday and Saturday.
What services does this McDonald's offer for pickup and delivery?
This McDonald's offers curbside pickup, delivery, same-day delivery, and no-contact delivery services.
What payment options are accepted at McDonald's Southaven location?
Accepted payment methods include American Express, Android Pay, Apple Pay, cash, Discover, Mastercard, and Visa.
Does this McDonald's have a drive-thru service?
Yes, this location has a drive-thru service for customer convenience.
Is there a mobile app available to order from McDonald's?
Yes, you can order via the McDonald's App available on the Apple App Store and Google Play Store.
What popular fast food restaurants are nearby McDonald's at 4952 Pepperchase Dr?
Nearby fast food options include Wendy's, Subway, Taco Bell, Dixie Queen, and Waffle House, providing a variety of dining choices around McDonald's.
Are there fitness or recreational facilities near this McDonald's?
Yes, Edge Fitness LLC is nearby, offering gym and sports recreation options for customers who want to stay active.
What other amenities or services can customers find near McDonald's in Southaven?
Nearby amenities include beauty salons like Richard's Style Studio, banks such as Renasant Bank and BankPlus, convenience stores like Circle K, and hotels including Magnolia Inn and Suites, Key West Inn & Suites, and Homegate Inn and Suites.
Brand Certified Facts from McDonald's
McDonald's partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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