Business Details
About
Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Details
- Drive-throughAvailable
Location
Hours
Reviews
3.1
1,796 reviews
5 stars
492
4 stars
307
3 stars
311
2 stars
174
1 star
512
What are people saying?
AI-generated from recent customer reviews
Service Quality
Numerous customers reported extremely poor service, including rude staff, long wait times, and incorrect orders.
Food Quality
Many reviews mentioned cold, poorly prepared, or incorrectly made food items, with some customers experiencing food that was not fresh.
Cleanliness
Several customers noted unsanitary conditions, including dirty restrooms and overall cleanliness issues within the restaurant.
Management Issues
Feedback indicated a lack of effective management, with complaints about unprofessional behavior from managers and staff.
Customer Experience
Overall, the customer experience was negatively impacted by slow service, unhelpful staff, and a lack of basic customer service etiquette.
- LCLady COct 31, 20251.0I absolutely HATE this location! Managers are obviously not good at their jobs... you sit forever in the Drive-Thru with no one saying anything... you go inside and wait forever to have order taken and listen to the employees arguing. Food is always sloppy and everytime I go it's the same result. I'm done going here.
- ROrichey ormanOct 22, 20253.0Staff is not very friendly. Food was mediocre at best, didn't seem fresh. Not my best experience.
- HRhaylee RobertsonOct 20, 20251.0The manager here refers to her customers as flies, When they do not get the order right, they try cover it with their own idiotic excuse, will not do business here, especially when their own manager cant get it right and when she is proven wrong she thinks we are all flies, We'll. If it weren't for all the "Flies" she wouldn't have a job!
- MNMundus NovusSep 14, 20251.0This McDonald's was deserted on a Saturday evening. That's quite bizarre for any McDonald's. At first I thought it was closed. Literally no one in the drive through but me. I now see why that is. Took a long time for anyone to take my order. Then a boy who could barely put 2 words together managed a "go ahead witch yo order". Then when I finally received my double cheeseburger the cheese wasn't even melted. Just a cold piece of cheese slapped on the burger. Nasty place. Nasty employees. No wonder they had no customers. I won't ever stop here again.
- JSjohn smithSep 7, 20251.0Me and my wife have breakfast here every moring before work. Services has never been great but we are use to it. They have brought in some NEW older white lady, I have no idea what job she has here but has NO IDEA how to speak to people. This isn't the first time we've seen her be unnecessarily rude but its the first and last with us. will not be coming back until she learns some manners.
Frequently Asked Questions About McDonald's
What are the operating hours for dining inside McDonald's at 4952 Pepperchase Dr, Southaven?
The dining area is open daily from 6:00 AM to 11:00 PM.
What time does the drive-thru at this McDonald's location open and close?
The drive-thru opens at 5:00 AM daily, closing at midnight Sunday through Thursday and extending to 1:00 AM on Friday and Saturday.
Can I get McDonald's delivery at this location, and what are the delivery hours?
Yes, delivery is available daily from 5:00 AM to midnight on Sunday through Thursday, and until 3:59 AM on Friday and Saturday.
What services does this McDonald's offer for pickup and delivery?
This McDonald's offers curbside pickup, delivery, same-day delivery, and no-contact delivery services.
What payment options are accepted at McDonald's Southaven location?
Accepted payment methods include American Express, Android Pay, Apple Pay, cash, Discover, Mastercard, and Visa.
Does this McDonald's have a drive-thru service?
Yes, this location has a drive-thru service for customer convenience.
Is there a mobile app available to order from McDonald's?
Yes, you can order via the McDonald's App available on the Apple App Store and Google Play Store.
What popular fast food restaurants are nearby McDonald's at 4952 Pepperchase Dr?
Nearby fast food options include Wendy's, Subway, Taco Bell, Dixie Queen, and Waffle House, providing a variety of dining choices around McDonald's.
Are there fitness or recreational facilities near this McDonald's?
Yes, Edge Fitness LLC is nearby, offering gym and sports recreation options for customers who want to stay active.
What other amenities or services can customers find near McDonald's in Southaven?
Nearby amenities include beauty salons like Richard's Style Studio, banks such as Renasant Bank and BankPlus, convenience stores like Circle K, and hotels including Magnolia Inn and Suites, Key West Inn & Suites, and Homegate Inn and Suites.