Many customers reported rude or unhelpful staff, with several instances of poor service and long wait times.
Food Quality
While some customers enjoyed the food, there were numerous complaints about cold or incorrect orders, as well as issues with food freshness.
Cleanliness
Several reviews highlighted cleanliness issues in the dining area, with reports of dirty tables and floors.
Ice Cream Availability
Customers frequently noted that ice cream machines were down or that items were unavailable, leading to disappointment.
Overall Experience
Mixed reviews overall, with some customers expressing satisfaction while others reported significant issues.
JW
John Wallace
1 day ago
5.0
Great hamburgers and even better ice cream!
AS
aziza smith
Dec 16, 2025
1.0
Cold food from drive through. Fries cold and chicken. Had me pull and wait for cold food....
DJ
Danna Jackson
Nov 15, 2025
1.0
Ice cream was down??? You don’t have more than one??? OKAY!! We found better anyway
SJ
Shaunta Jones
Oct 31, 2025
5.0
The chicken tenders are always good amazing and fresh and I sundae is just a plus after the meal
JS
Jenny Schneider
Sep 28, 2025
5.0
We were in on a Friday night. Wasn't busy. We ordered a hot fudge brownie sundae and a banana split. Both were good, just could've used a little more toppings. The employees were very friendly and the store was very clean. Will definitely return.
What are the operating hours for Dairy Queen Grill & Chill?
The restaurant is open daily from 10:30 AM to 10:00 PM.
Is Dairy Queen Grill & Chill open on major holidays?
Dairy Queen Grill & Chill is closed on Thanksgiving Day (2025-11-27) and Christmas Day (2025-12-25).
Does Dairy Queen Grill & Chill have a drive-thru service?
Yes, Dairy Queen Grill & Chill offers a drive-thru for convenient ordering and pickup.
Are there facilities available for families with children at Dairy Queen Grill & Chill?
Yes, the location is family-friendly and has booster seats, high chairs, and welcomes children.
Does Dairy Queen Grill & Chill provide outdoor seating and WiFi?
Yes, there is outdoor seating available and free WiFi for customers.
Can I order online or through an app at Dairy Queen Grill & Chill?
Yes, you can order online for pickup via their website and download the Dairy Queen app for exclusive deals and mobile ordering.
What nearby places can I visit before or after dining at Dairy Queen Grill & Chill?
Nearby places include Getwell Urgent Care for medical needs, Smoothie King for healthy drinks, and The Branch Boutique for women's clothing and jewelry shopping.
Are there other dining options near Dairy Queen Grill & Chill?
Yes, you can find nearby restaurants such as Zaxby's, Pho Haven x The Bep, Salsarita's Fresh Mexican Grill, Central BBQ, Slim Chickens, McDonald's, and Whataburger in the area.
What service establishments are close to Dairy Queen Grill & Chill?
Services near Dairy Queen Grill & Chill include Rayner Eye Clinic, 2 Cute Nail Spa, Southaven Fire Station Number 4, and banks such as Planters Bank and Sycamore Bank.