Business Details
About
Mexican Restaurant
Chipotle Southaven is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.
Details
- TakeoutAvailable
Location
Hours
Reviews
3.0
1,042 reviews
5 stars
344
4 stars
157
3 stars
98
2 stars
86
1 star
357
What are people saying?
AI-generated from recent customer reviews
Ingredient Availability
Customers frequently reported that the location was out of key ingredients, leading to disappointment and frustration.
Service Quality
Many reviews highlighted poor customer service, including rude staff, long wait times, and unacknowledged customers.
Food Quality
Numerous complaints were made about the food being cold, poorly prepared, or lacking flavor, with some customers receiving incorrect orders.
Cleanliness
The establishment was often described as dirty and unkempt, with trash and unsanitary conditions noted by multiple reviewers.
Portion Sizes
Several customers expressed dissatisfaction with the portion sizes, claiming they were smaller than expected and inconsistent.
- THTay Hall2 days ago5.0Their front counter was junky but over all it was great
- 6K66 KicksNov 17, 20251.0Terrible service. Terrible food. Never open when they say they are. Arrived at 11:00am, doors said open at 10:45; doors locked. For a place that charges you $15 for rice beans and chicken you’d think they want to be open
- AOAllyson OngNov 14, 20251.0This is the slowest location ever! First visit I waited 15 minutes in line to order inside because the employees were talking to the one customer in front of me. There were at least 8 employees in the restaurant that I could see and only one employee was actually working. Everyone else including what looked like the manager was just walking around and talking. The second visit I decided to place my order online for pick up in the drive thru. Waited 30 minutes in line to pick up my order. There were 9 bags all lined up waiting to be picked up. The employee will let you sit and wait at the window for a couple of minutes before coming over to give you your order. Don’t come to this location, go somewhere else!
- CNChastidy NashNov 4, 20251.0I've been to this location 3 different times and days,every time I go they are always out of the things people normally go to Chipotle to enjoy. So if you happen to go there be prepared for something to be missing I no longer go to this location
- EBElisabeth BentOct 28, 20251.0Staff is always bickering, every time they are agruing with each other... this means I have to repeat my order multiple times and they still get it wrong. This location never has fajita veggies!!! The pan is literally dry and crusty every time. They are inconsistent with how much food you get. Will try a different location next time cause this one sucks!!!
Frequently Asked Questions About Chipotle Mexican Grill
What type of food does Chipotle Mexican Grill in Southaven serve?
Chipotle Southaven serves customizable Mexican dishes including burritos, bowls, quesadillas, tacos, and salads made with responsibly sourced ingredients without artificial colors, flavors, or preservatives.
Where is Chipotle Mexican Grill located in Southaven?
It is located at 50 Goodman Rd W, Southaven, MS 38671, USA.
What are the opening hours for Chipotle Mexican Grill in Southaven?
The restaurant is open every day from 10:45 AM to 11:00 PM.
Does Chipotle Southaven offer pickup or delivery services?
Yes, Chipotle Southaven offers in-store pickup service for your convenience.
How can I contact Chipotle Mexican Grill in Southaven?
You can call them at +1 662-253-0390 or email at MS.3340.Southaven@chipotle.com.
Can I order Chipotle Southaven food online?
Yes, you can order online through their website or via the Chipotle app with quick links provided.
Which social media platforms does Chipotle Southaven use?
Chipotle Southaven is active on Facebook, Instagram, Twitter, Pinterest, LinkedIn, and YouTube.
What nearby restaurants can I visit before or after dining at Chipotle Southaven?
Nearby restaurants include Fiesta Grill for Mexican food, Red Hook Cajun Seafood & Bar for seafood, Krystal for fast food burgers, Red Lobster for seafood dining, and Milano's New York Pizza for Italian cuisine.
Are there any convenient services near Chipotle Southaven to help with errands?
Yes, nearby services include UPS Access Point for shipping, LibertyX Bitcoin ATM, and CVS Pharmacy for medical needs.
What nearby shopping options are available around Chipotle Southaven?
You can visit Catherines for women's clothing, RadioShack for electronics, Family Appliances, Robert Irwin Jewelers for jewelry, and Shoe Station for footwear.