Business Details
About
Mexican Restaurant
Chipotle Southaven is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.
Details
- TakeoutAvailable
Location
Hours
Reviews
3.0
1,054 reviews
5 stars
349
4 stars
157
3 stars
98
2 stars
86
1 star
364
What are people saying?
AI-generated from recent customer reviews
Ingredient Availability
Customers frequently reported that the location was out of key ingredients, often leading to disappointment and incomplete orders.
Service Quality
Many reviews highlighted poor customer service, including rude staff, slow service, and a lack of urgency in addressing customer needs.
Food Quality
Several customers noted that the food was often bland, poorly prepared, or served in small portions, leading to dissatisfaction.
Cleanliness
Multiple reviews mentioned that the restaurant was dirty and unkempt, contributing to a negative dining experience.
- MRM RobinDec 28, 20251.0I would rate a zero if I could. Employees didn’t care, place was dirty. Although never made completed our order because they ran out of meet halfway through our group. Love Chipotle but avoid this location!!!
- LMLeondra MarrDec 25, 20251.0Doesn't matter which location you go to, the food is always bland and cheap. Also, while they are usually stingy with the meat, the last time I went the server barely gave me any grilled veggies.
- APAmol PathakDec 21, 20251.0The staff was rude, slow and unprofessional. The server dropped my guacamole box on the floor, looked a it for a second and hissed at it, picked it up shoved it in my take out bag.
- YJYolanda JonesDec 21, 20255.0I love this Chipotle! I had the Barbacoa and Chicken bowl! I ate half for lunch and half for dinner 🍽 😋 next time I'll remember to take a picture 📸 😁
- MMMaherDec 12, 20251.0Every time I come here, there’s a line of like 10–15 people, a bunch of employees in the back, and ONE person actually serving customers. And she’s taking her sweet time like nobody’s waiting. No urgency, no apology, nothing. They’re always out of something. Chicken, beans, whateverevery visit it’s something different. How does a place with such a small menu constantly run out of the basics The wait is insane, the service is slow, and it honestly feels like they don’t care at all. You stand there forever just to get to the front and find out half the options are gone anyway.
Frequently Asked Questions About Chipotle Mexican Grill
What type of food does Chipotle Mexican Grill in Southaven serve?
Chipotle Southaven serves customizable Mexican dishes including burritos, bowls, quesadillas, tacos, and salads made with responsibly sourced ingredients without artificial colors, flavors, or preservatives.
Where is Chipotle Mexican Grill located in Southaven?
It is located at 50 Goodman Rd W, Southaven, MS 38671, USA.
What are the opening hours for Chipotle Mexican Grill in Southaven?
The restaurant is open every day from 10:45 AM to 11:00 PM.
Does Chipotle Southaven offer pickup or delivery services?
Yes, Chipotle Southaven offers in-store pickup service for your convenience.
How can I contact Chipotle Mexican Grill in Southaven?
You can call them at +1 662-253-0390 or email at MS.3340.Southaven@chipotle.com.
Can I order Chipotle Southaven food online?
Yes, you can order online through their website or via the Chipotle app with quick links provided.
Which social media platforms does Chipotle Southaven use?
Chipotle Southaven is active on Facebook, Instagram, Twitter, Pinterest, LinkedIn, and YouTube.
What nearby restaurants can I visit before or after dining at Chipotle Southaven?
Nearby restaurants include Fiesta Grill for Mexican food, Red Hook Cajun Seafood & Bar for seafood, Krystal for fast food burgers, Red Lobster for seafood dining, and Milano's New York Pizza for Italian cuisine.
Are there any convenient services near Chipotle Southaven to help with errands?
Yes, nearby services include UPS Access Point for shipping, LibertyX Bitcoin ATM, and CVS Pharmacy for medical needs.
What nearby shopping options are available around Chipotle Southaven?
You can visit Catherines for women's clothing, RadioShack for electronics, Family Appliances, Robert Irwin Jewelers for jewelry, and Shoe Station for footwear.