Brand Certified
Chipotle Mexican Grill
3.0(1066 reviews)
Certified by Chipotle Mexican Grill • Mar 01, 2026
Business Details
50 Goodman Rd W, Southaven, MS
38671, United States
Certified by Chipotle Mexican Grill • Mar 01, 2026
(662) 253-0390
Certified by Chipotle Mexican Grill • Mar 01, 2026
https://locations.chipotle.com/ms/southaven/50-goodman-rd-w?utm_source=extendednetwork&utm_medium=yext&utm_campaign=yext_listings?restaurant=3340
Certified by Chipotle Mexican Grill • Mar 01, 2026
About
Certified by Chipotle Mexican Grill • Mar 01, 2026
Mexican Restaurant
Chipotle Southaven is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.
Details
- TakeoutAvailable
Location
Certified by Chipotle Mexican Grill • Mar 01, 2026
Hours
Certified by Chipotle Mexican Grill • Mar 01, 2026
Reviews
3.0
1,066 reviews
5 stars
352
4 stars
158
3 stars
99
2 stars
86
1 star
371
What are people saying?
AI-generated from recent customer reviews
Service Issues
Numerous customers reported poor service, including unhelpful staff, long wait times, and lack of urgency.
Food Quality
Many reviews highlighted inconsistent food quality, including dry or bland food, incorrect orders, and insufficient portions.
Ingredient Availability
Frequent complaints about being out of key ingredients, leading to customer dissatisfaction and frustration.
Cleanliness
Several customers noted that the restaurant was dirty and poorly maintained, impacting their overall experience.
Customer Experience
Overall, many customers expressed disappointment with their experiences, indicating a lack of management oversight and poor customer service.
- KCkatanya cossFeb 23, 20265.0My food is fresh! The restaurant is clean and the gentleman making my food has great customer service.
- MSM StewartFeb 20, 20261.0The location is hard enough to get to so the drive thru option is great until you pick up your mobile order on your lunch break and open it and realize you ordered extra cheese and extra chicken and didn’t get it. Not even close. This bowl looks like it was made from the kid menu but we definitely paid that grown folk price. Also asked for lite lettuce. Be for real lol this is basically no lettuce. You don’t make bowls like this when we standing in your face so why do it for mobile orders. I DID NOT GET WHAT I PAID FOR and that is a problem.
- TMTaylor MillerFeb 19, 20265.0Christina prepped our food and gave us, hands down , THE BEST customer service I’ve ever experienced. Great conversation and she was very patient with us. Can’t wait to get more!
- JMJessica MartinezFeb 9, 20261.0Can’t rate my food good because I can’t eat it. I’m traveling and ordered online, when picked up, informed that they don’t have forks nor spoons. Do what am I supposed to do now? I can’t eat my bowl with my bare hands. If I would’ve ordered a burrito, then it wouldn’t been a big deal.
- HPHolle PippenFeb 3, 20263.0Chipotle Southaven shows clear bias toward DoorDash drivers at the mobile pickup line. Corporate has verified that DoorDash orders are allowed to be picked up through the mobile pickup line, and there is no posted signage stating otherwise. Despite this, staff repeatedly provide false information and insist drivers must come inside. This appears to be a training and professionalism issue that needs to be addressed by management.
Frequently Asked Questions About Chipotle Mexican Grill
What type of food does Chipotle Mexican Grill in Southaven serve?
Chipotle Southaven serves customizable Mexican dishes including burritos, bowls, quesadillas, tacos, and salads made with responsibly sourced ingredients without artificial colors, flavors, or preservatives.
Where is Chipotle Mexican Grill located in Southaven?
It is located at 50 Goodman Rd W, Southaven, MS 38671, USA.
What are the opening hours for Chipotle Mexican Grill in Southaven?
The restaurant is open every day from 10:45 AM to 11:00 PM.
Does Chipotle Southaven offer pickup or delivery services?
Yes, Chipotle Southaven offers in-store pickup service for your convenience.
How can I contact Chipotle Mexican Grill in Southaven?
You can call them at +1 662-253-0390 or email at MS.3340.Southaven@chipotle.com.
Can I order Chipotle Southaven food online?
Yes, you can order online through their website or via the Chipotle app with quick links provided.
Which social media platforms does Chipotle Southaven use?
Chipotle Southaven is active on Facebook, Instagram, Twitter, Pinterest, LinkedIn, and YouTube.
What nearby restaurants can I visit before or after dining at Chipotle Southaven?
Nearby restaurants include Fiesta Grill for Mexican food, Red Hook Cajun Seafood & Bar for seafood, Krystal for fast food burgers, Red Lobster for seafood dining, and Milano's New York Pizza for Italian cuisine.
Are there any convenient services near Chipotle Southaven to help with errands?
Yes, nearby services include UPS Access Point for shipping, LibertyX Bitcoin ATM, and CVS Pharmacy for medical needs.
What nearby shopping options are available around Chipotle Southaven?
You can visit Catherines for women's clothing, RadioShack for electronics, Family Appliances, Robert Irwin Jewelers for jewelry, and Shoe Station for footwear.
Brand Certified Facts from Chipotle Mexican Grill
Chipotle Mexican Grill partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
- Address
- Categories
- Geo coordinates
- Legal business name
- Hours of operation
- Phone number
- Official website
Syndication Network
Approved business data is pushed to 100+ publishers, including: