Chipotle Mexican Grill

3.0
1054 reviews
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About

Mexican Restaurant
Chipotle Southaven is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.

Details

  • TakeoutAvailable

Location

Chipotle Mexican Grill
50 Goodman Rd W, Southaven, MS
38671, United States

Hours

Reviews

3.0
1,054 reviews
5 stars
349
4 stars
157
3 stars
98
2 stars
86
1 star
364

What are people saying?

AI-generated from recent customer reviews

Ingredient Availability

Customers frequently reported that the location was out of key ingredients, often leading to disappointment and incomplete orders.

Service Quality

Many reviews highlighted poor customer service, including rude staff, slow service, and a lack of urgency in addressing customer needs.

Food Quality

Several customers noted that the food was often bland, poorly prepared, or served in small portions, leading to dissatisfaction.

Cleanliness

Multiple reviews mentioned that the restaurant was dirty and unkempt, contributing to a negative dining experience.
  • MR
    M Robin
    Dec 28, 2025
    1.0
    I would rate a zero if I could. Employees didn’t care, place was dirty. Although never made completed our order because they ran out of meet halfway through our group. Love Chipotle but avoid this location!!!
  • LM
    Leondra Marr
    Dec 25, 2025
    1.0
    Doesn't matter which location you go to, the food is always bland and cheap. Also, while they are usually stingy with the meat, the last time I went the server barely gave me any grilled veggies.
  • AP
    Amol Pathak
    Dec 21, 2025
    1.0
    The staff was rude, slow and unprofessional. The server dropped my guacamole box on the floor, looked a it for a second and hissed at it, picked it up shoved it in my take out bag.
  • YJ
    Yolanda Jones
    Dec 21, 2025
    5.0
    I love this Chipotle! I had the Barbacoa and Chicken bowl! I ate half for lunch and half for dinner 🍽 😋 next time I'll remember to take a picture 📸 😁
  • MM
    Maher
    Dec 12, 2025
    1.0
    Every time I come here, there’s a line of like 10–15 people, a bunch of employees in the back, and ONE person actually serving customers. And she’s taking her sweet time like nobody’s waiting. No urgency, no apology, nothing. They’re always out of something. Chicken, beans, whateverevery visit it’s something different. How does a place with such a small menu constantly run out of the basics The wait is insane, the service is slow, and it honestly feels like they don’t care at all. You stand there forever just to get to the front and find out half the options are gone anyway.

Frequently Asked Questions About Chipotle Mexican Grill

What type of food does Chipotle Mexican Grill in Southaven serve?

Chipotle Southaven serves customizable Mexican dishes including burritos, bowls, quesadillas, tacos, and salads made with responsibly sourced ingredients without artificial colors, flavors, or preservatives.

Where is Chipotle Mexican Grill located in Southaven?

It is located at 50 Goodman Rd W, Southaven, MS 38671, USA.