Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.
Customer service experiences vary widely; some employees are praised for their friendliness and efficiency, while others are reported as rude and inattentive.
Food Temperature
Many customers complained about receiving cold or old food, indicating inconsistency in food preparation and serving temperatures.
Order Accuracy
Numerous reviews mention issues with incorrect orders, including missing items and wrong specifications, leading to customer dissatisfaction.
Cleanliness
Several customers reported unsanitary conditions in the restaurant, including dirty bathrooms and overall lack of cleanliness.
Speed of Service
The speed of service is frequently criticized, with many customers noting long wait times, especially during busy hours.
BS
Billy Sellers
Dec 29, 2025
2.0
Stood at register with them staring at me for I know almost 10 minutes no one else was there just me ?
TN
Tara Northcutt
Dec 2, 2025
5.0
Good service and good food
RB
Robert BBN
Nov 28, 2025
5.0
Fast food at Wendy's is great. I love it.
PD
Pamela Dean
Nov 20, 2025
5.0
Loved it.
HN
Harry Neely
Nov 15, 2025
1.0
Waiting in line while workers intentionally ingore customers. In line with other customers, making it 30 mins before close. Used to be a good crew running the shifts but with the last time being sold old food and checking it as a bad night this now makes me lose my faith in this crew.