Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.
Numerous customers reported poor service, including rude staff and incorrect orders.
Food Freshness
Many reviews highlighted that the food is often fresh and hot, although some customers experienced cold or poorly prepared items.
Management Issues
Several customers noted concerns about management and staff training, suggesting a need for better leadership and customer service training.
Speed of Service
While some customers praised the quick service, others complained about slow wait times, especially during busy hours.
Customer Experience
Overall, customer experiences varied widely, with some enjoying their visits while others expressed frustration with the service and staff attitudes.
TH
Timothy Hoehner
Oct 29, 2025
5.0
This may be one of the most well-run fast food places I’ve ever been to. Always courteous and professional staff and I never feel like I’m a burden for ordering food. Specific thanks to the folks there super early in the morning. It’s Wednesday and when I just went to pick my order up, I met two folks who seemed to be taking great pride in their work. Give the staff my compliments please.
CM
CJ MCLAIN
Oct 20, 2025
1.0
I would highly recommend never going to this place. I personally will never go again and waste my money on food that is inedible. It’s not the first time that myself or others in my household have left there with totally incorrect orders or burnt food. The service is equally as bad. It’s in a great area right next to Chikfila and Costco which both are tremendous at service so it’s easy to assume this place would meet the same high standards but it’s my opinion that this location is poorly managed therefore it’s poorly operated.
RH
Robert Head
Oct 15, 2025
4.0
Visited Wendy's in Ridgeland, MS for a quick bite. Purchased $3.99 single Wendy's burger & chicken tenders. Burger was tasty, fresh and satisfying. Tenders were average.
EW
Elizabeth Wells
Oct 14, 2025
5.0
Date of service: 10/14/25 @ 8:25 PM. It was late but this crew was awesome. They were professional, friendly and efficient. My fries were also fresh and hot! 10/10 experience
LB
Lynn B
Oct 14, 2025
1.0
Slow!! they were being intentionally slow at 11:30.. There is nothing fast about this Wendy's, You will be better off driving to the one on Lake Harbour, they move much faster.
Is 250 - 675 Highland Colony Pkwy Wendy's still open?
Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.
Is Wendy’s delivery available near me?
To find out if delivery is available near you, go to our app or <a href="https://order.wendys.com/">order.wendys.com.</a> and enter your delivery address into the “Get It Delivered” Search Delivery Address field.
Is Wendy’s hiring in Ridgeland, MS?
To check if this Wendy’s location is currently hiring, visit our <a href="https://wendys-careers.com/job-search/">Careers page</a>, enter Ridgeland, MS into the appropriate form fields and submit your search. If any jobs are currently available at this location or one nearby, they should appear within the results list.
If there are no open positions at your preferred restaurant at the time of your search, we recommend checking back often.
How do I contact Wendy’s with questions or feedback about this location?
Feedback about your experience with this Wendy’s location may be provided to our Customer Care team. To reach out through Live Chat or to leave a message, please visit our <a href="https://www.wendys.com/contact-us">Contact page</a>; use 888-624-8140 to call.
You may also provide feedback by filling out a <a href="https://www.wendyswantstoknow.com">Wendy’s Customer Satisfaction Survey</a>. You will need to refer to your receipt for the restaurant number, date and time of visit.
If you need to reach this location directly, please call (601) 473-3007.
Where can I buy Wendy’s gift cards?
Wendy’s gift cards are available in-restaurant, through several brick & mortar and online retailers and through our own online shop. To place an individual or bulk order online, please visit our <a href="http://www.wendysgiftcards.com/#/home">gift card portal.</a>
Already have a gift card? <a href="https://find.wendys.com/gift-card">Check your balance!</a>
Where can I find menu pricing?
Pricing may vary slightly depending on your location. To see menu prices for the Wendy’s of your choice, please visit <a href="https://order.wendys.com/">order.wendys.com.</a> or the mobile app. Once you’ve selected your location, prices should appear for each menu item.
Where can I find nutrition and allergen information?
This information can be found on our <a href="https://order.wendys.com/categories?site=menu">menu website</a>, within our mobile app and in-restaurant. To access via our website or mobile app: Click through to a specific menu item and then select the blue “Nutrition & Allergens” link found underneath the description and calorie count. If you are on the Wendy’s website or the mobile app, you’ll notice that the nutrition statistics will update as you customize your order.
A nutrition information poster is also located in each Wendy’s restaurant. A crew member will be happy to assist in directing you to it.
Does 250 - 675 Highland Colony Pkwy Wendy’s serve breakfast?
Yes, this Wendy’s location in Ridgeland, MS serves breakfast! Go to <a href="https://order.wendys.com/">order.wendys.com.</a> or the mobile app, select this location, and choose from our selection of breakfast combos, croissant, biscuit and classic sandwiches, coffee and sides.
What are the drive-through hours at Wendy's located at 675 Highland Colony Parkway?
The drive-through at this Wendy's is open every day from 6:30 AM to midnight.
Is this Wendy's location open for breakfast?
Yes, this Wendy's location serves breakfast including combos, croissant, biscuit and classic sandwiches, coffee, and sides.
Can I place an order online or through an app for this Wendy's?
Yes, you can order online at order.wendys.com or through the Wendy's mobile app.
What payment methods are accepted at Wendy's on Highland Colony Parkway?
This location accepts American Express, Cash, Discover, MasterCard, and Visa.
Does this Wendy's offer dine-in, drive-thru, and delivery services?
Yes, this Wendy's offers dine-in, drive-thru, and delivery services where available.
How can I contact this Wendy's location for questions or feedback?
You can call the location directly at (601) 473-3007 or reach out via their Customer Care Live Chat and survey pages online.
Where can I find nutritional and allergen information for the menu items?
Nutrition and allergen details are available on the Wendy's website, mobile app, and in-restaurant nutrition posters.
Are there any nearby restaurants to this Wendy's that I might also consider?
Yes, Chick-fil-A is a nearby fast food restaurant if you're looking for chicken options.
Is there a gas station near Wendy's at 675 Highland Colony Parkway?
Yes, the Costco Gas Station is located nearby for convenient refueling during your visit.
What other amenities or services are located near this Wendy's that might be useful?
Nearby you can find places such as the LibertyX Bitcoin ATM for financial services and Aldi grocery store for shopping needs.