Wendy's

3.7
210 reviews

About

Fast Food RestaurantBreakfast RestaurantWendy's
Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupNot available

Location

Wendy's
675 Highland Colony Parkway, Ridgeland, MS
39157, United States

Hours

Reviews

3.7
210 reviews
5 stars
97
4 stars
41
3 stars
20
2 stars
9
1 star
43

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customers frequently reported poor service, including rude staff and incorrect orders, leading to frustration and disappointment.

Food Freshness

While some customers praised the freshness of the food, others experienced cold or poorly prepared items, indicating inconsistency in food quality.

Management Issues

Several reviews highlighted concerns about management and staff training, suggesting a need for better leadership and customer service practices.

Speed of Service

The speed of service was a common complaint, with many customers noting slow drive-thru times and delays in order fulfillment.
  • LA
    Latorya Adams
    Dec 2, 2025
    3.0
    Usually the chili is excellent but today I had undercooked beans and the large serving was a small. So disappointed and I always brag on this location
  • TH
    Timothy Hoehner
    Oct 29, 2025
    5.0
    This may be one of the most well-run fast food places I’ve ever been to. Always courteous and professional staff and I never feel like I’m a burden for ordering food. Specific thanks to the folks there super early in the morning. It’s Wednesday and when I just went to pick my order up, I met two folks who seemed to be taking great pride in their work. Give the staff my compliments please.
  • CM
    CJ MCLAIN
    Oct 20, 2025
    1.0
    I would highly recommend never going to this place. I personally will never go again and waste my money on food that is inedible. It’s not the first time that myself or others in my household have left there with totally incorrect orders or burnt food. The service is equally as bad. It’s in a great area right next to Chikfila and Costco which both are tremendous at service so it’s easy to assume this place would meet the same high standards but it’s my opinion that this location is poorly managed therefore it’s poorly operated.
  • RH
    Robert Head
    Oct 15, 2025
    4.0
    Visited Wendy's in Ridgeland, MS for a quick bite. Purchased $3.99 single Wendy's burger & chicken tenders. Burger was tasty, fresh and satisfying. Tenders were average.
  • EW
    Elizabeth Wells
    Oct 14, 2025
    5.0
    Date of service: 10/14/25 @ 8:25 PM. It was late but this crew was awesome. They were professional, friendly and efficient. My fries were also fresh and hot! 10/10 experience

Frequently Asked Questions About Wendy's

Is 250 - 675 Highland Colony Pkwy Wendy's still open?

Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.

What are the drive-through hours at Wendy's located at 675 Highland Colony Parkway?

The drive-through at this Wendy's is open every day from 6:30 AM to midnight.