Wendy's

3.7
207 reviews

About

Fast Food RestaurantBreakfast Restaurant
Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupNot available

Location

Wendy's
675 Highland Colony Parkway, Ridgeland, MS
39157, United States

Hours

Reviews

3.7
207 reviews
5 stars
96
4 stars
40
3 stars
19
2 stars
9
1 star
43

What are people saying?

AI-generated from recent customer reviews

Service Quality

Numerous customers reported poor service, including rude staff and incorrect orders.

Food Freshness

Many reviews highlighted that the food is often fresh and hot, although some customers experienced cold or poorly prepared items.

Management Issues

Several customers noted concerns about management and staff training, suggesting a need for better leadership and customer service training.

Speed of Service

While some customers praised the quick service, others complained about slow wait times, especially during busy hours.

Customer Experience

Overall, customer experiences varied widely, with some enjoying their visits while others expressed frustration with the service and staff attitudes.
  • TH
    Timothy Hoehner
    Oct 29, 2025
    5.0
    This may be one of the most well-run fast food places I’ve ever been to. Always courteous and professional staff and I never feel like I’m a burden for ordering food. Specific thanks to the folks there super early in the morning. It’s Wednesday and when I just went to pick my order up, I met two folks who seemed to be taking great pride in their work. Give the staff my compliments please.
  • CM
    CJ MCLAIN
    Oct 20, 2025
    1.0
    I would highly recommend never going to this place. I personally will never go again and waste my money on food that is inedible. It’s not the first time that myself or others in my household have left there with totally incorrect orders or burnt food. The service is equally as bad. It’s in a great area right next to Chikfila and Costco which both are tremendous at service so it’s easy to assume this place would meet the same high standards but it’s my opinion that this location is poorly managed therefore it’s poorly operated.
  • RH
    Robert Head
    Oct 15, 2025
    4.0
    Visited Wendy's in Ridgeland, MS for a quick bite. Purchased $3.99 single Wendy's burger & chicken tenders. Burger was tasty, fresh and satisfying. Tenders were average.
  • EW
    Elizabeth Wells
    Oct 14, 2025
    5.0
    Date of service: 10/14/25 @ 8:25 PM. It was late but this crew was awesome. They were professional, friendly and efficient. My fries were also fresh and hot! 10/10 experience
  • LB
    Lynn B
    Oct 14, 2025
    1.0
    Slow!! they were being intentionally slow at 11:30.. There is nothing fast about this Wendy's, You will be better off driving to the one on Lake Harbour, they move much faster.

Frequently Asked Questions About Wendy's

Is 250 - 675 Highland Colony Pkwy Wendy's still open?

Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.

Is Wendy’s delivery available near me?

To find out if delivery is available near you, go to our app or <a href="https://order.wendys.com/">order.wendys.com.</a> and enter your delivery address into the “Get It Delivered” Search Delivery Address field.