Business Details
About
Fast Food RestaurantBreakfast Restaurant
Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- Curbside pickupNot available
Location
Hours
Reviews
3.8
663 reviews
5 stars
293
4 stars
162
3 stars
93
2 stars
35
1 star
80
What are people saying?
AI-generated from recent customer reviews
Customer Service
Numerous reviews highlighted poor customer service, including rude staff and long wait times.
Order Accuracy
Many customers reported issues with incorrect orders and missing items, leading to frustration.
Food Quality
Feedback on food quality was mixed, with some praising freshness while others complained about cold or stale food.
Management Issues
Several reviews mentioned unprofessional behavior from management, contributing to a negative dining experience.
Positive Experiences
Despite the negative feedback, some customers praised specific employees and noted good experiences at this location.
- PSPaige SouthamNov 10, 20254.0Food was great although they left out a part on the order. The wait time was long with them looking like they were unstaff. The lobby was great and overall a good experience.
- TTTamSep 14, 20251.0I came here for Baconator fries & a Large Strawberry Lemonade. Ordered on the app, went through the drive though. They pulled me down. I check my fries before I pull off & this is what they gave me. I went back in to get this corrected, manager don’t seem to care at all. No apology. Didn’t correct nobody. Another employee remade my fries but not before laughing in my face & taking over 30 minutes to remake it. I’m not sure if it’s because it’s the night shift, but this shift is full of kids & a manger who do not care at all. It’s ridiculous. I won’t be back here during this shift for a long time.
- DMDavid McGeeAug 10, 20251.0Website says they open at 6am, they actually open at 6:30am according to the workers. I don't know who lied to me, but someone did
- CPChad PenningtonAug 7, 20251.0Absolutely ridiculous. Had to deal with attitudes and rude workers just to be asked to pull forward and wait over ten minutes for apparently cheese sauce for fries. Then the food was still wrong and had to be corrected! I wouldn’t recommend this location to anyone! That was by far the worst experience I’ve had at a Wendy’s!
- JLJared LasterAug 6, 20255.0This is the best Wendy’s in the Jackson Metro. Always on point. Always fast. Even if the line is long they keep it moving!
Frequently Asked Questions About Wendy's
Is 213 - Old Canton Rd Wendy's still open?
Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.
Is Wendy’s delivery available near me?
To find out if delivery is available near you, go to our app or <a href="https://order.wendys.com/">order.wendys.com.</a> and enter your delivery address into the “Get It Delivered” Search Delivery Address field.
Is Wendy’s hiring in Ridgeland, MS?
To check if this Wendy’s location is currently hiring, visit our <a href="https://wendys-careers.com/job-search/">Careers page</a>, enter Ridgeland, MS into the appropriate form fields and submit your search. If any jobs are currently available at this location or one nearby, they should appear within the results list.
If there are no open positions at your preferred restaurant at the time of your search, we recommend checking back often.
How do I contact Wendy’s with questions or feedback about this location?
Feedback about your experience with this Wendy’s location may be provided to our Customer Care team. To reach out through Live Chat or to leave a message, please visit our <a href="https://www.wendys.com/contact-us">Contact page</a>; use 888-624-8140 to call.
You may also provide feedback by filling out a <a href="https://www.wendyswantstoknow.com">Wendy’s Customer Satisfaction Survey</a>. You will need to refer to your receipt for the restaurant number, date and time of visit.
If you need to reach this location directly, please call (601) 853-0440.
Where can I buy Wendy’s gift cards?
Wendy’s gift cards are available in-restaurant, through several brick & mortar and online retailers and through our own online shop. To place an individual or bulk order online, please visit our <a href="http://www.wendysgiftcards.com/#/home">gift card portal.</a>
Already have a gift card? <a href="https://find.wendys.com/gift-card">Check your balance!</a>
Where can I find menu pricing?
Pricing may vary slightly depending on your location. To see menu prices for the Wendy’s of your choice, please visit <a href="https://order.wendys.com/">order.wendys.com.</a> or the mobile app. Once you’ve selected your location, prices should appear for each menu item.
Where can I find nutrition and allergen information?
This information can be found on our <a href="https://order.wendys.com/categories?site=menu">menu website</a>, within our mobile app and in-restaurant. To access via our website or mobile app: Click through to a specific menu item and then select the blue “Nutrition & Allergens” link found underneath the description and calorie count. If you are on the Wendy’s website or the mobile app, you’ll notice that the nutrition statistics will update as you customize your order.
A nutrition information poster is also located in each Wendy’s restaurant. A crew member will be happy to assist in directing you to it.
Does 213 - Old Canton Rd Wendy’s serve breakfast?
Yes, this Wendy’s location in Ridgeland, MS serves breakfast! Go to <a href="https://order.wendys.com/">order.wendys.com.</a> or the mobile app, select this location, and choose from our selection of breakfast combos, croissant, biscuit and classic sandwiches, coffee and sides.
Is the Wendy's at 7001 Old Canton Road currently open?
Yes, the Wendy's at 7001 Old Canton Road, Ridgeland, MS is open and serving customers.
What are the operating hours for this Wendy's location?
Wendy's is open daily from 6:30 AM to 1:00 AM, including the drive-thru.
Does this Wendy's offer drive-thru service?
Yes, Wendy's at this location has a drive-thru open from 6:30 AM to 1:00 AM every day.
Can I order Wendy's food for delivery near this location?
Delivery is available; to check if it's offered near you, use the Wendy's app or visit order.wendys.com and enter your delivery address.
Does this Wendy's serve breakfast?
Yes, this location offers breakfast including combos, sandwiches, coffee, and sides.
What payment options are accepted at this Wendy's?
Wendy's accepts American Express, Cash, Discover, Mastercard, and Visa for payments.
How can I contact the Wendy's on Old Canton Road for feedback or questions?
You can call (601) 853-0440, use the Wendy's Customer Care Live Chat on their website, or fill out a customer satisfaction survey online.
Are there any parks nearby where I can enjoy time before or after visiting Wendy's?
Yes, Friendship Park, a playground, is close by and is a great spot to relax or let kids play.
What other dining options are near Wendy's at 7001 Old Canton Road?
Nearby dining options include Penn's seafood and American restaurant, Super Suppers (American cuisine), and Juarez Tacos for Mexican food.
If I’m driving to Wendy’s, where can I fuel up nearby?
There are nearby gas stations like Valero, Shell, and Sprint Mart where you can fuel your vehicle before or after your Wendy's visit.