Wendy's

3.8
668 reviews
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Business Details

7001 Old Canton Road, Ridgeland, MS
39157, United States
(601) 853-0440
https://locations.wendys.com/united-states/ms/ridgeland/7001-old-canton-road
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About

Fast Food RestaurantBreakfast RestaurantWendy's
Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupNot available

Location

Wendy's
7001 Old Canton Road, Ridgeland, MS
39157, United States

Hours

Reviews

3.8
668 reviews
5 stars
293
4 stars
162
3 stars
94
2 stars
35
1 star
84

What are people saying?

AI-generated from recent customer reviews

Customer Service

Numerous reviews highlighted rude and unhelpful staff, with many customers expressing frustration over poor service and attitudes from employees.

Order Accuracy

Many customers reported issues with incorrect orders, missing items, and a general decline in order accuracy over time.

Food Quality

Feedback indicated inconsistent food quality, with some customers receiving cold or old food, while others praised the freshness and taste.

Management Issues

Several reviews pointed out problems with management, including lack of training for staff and poor handling of customer complaints.

Long Wait Times

Customers frequently mentioned long wait times, particularly during late-night hours, contributing to a negative experience.
  • DL
    Dillian Lassiter
    3 days ago
    1.0
    Manager walked out and just said we closed at 1030 pm and walked away replace her
  • AM
    Adriane Mitchell
    Dec 31, 2025
    1.0
    It’s ridiculous how rude the management and staff are. How are you mad at me when you rung my order up wrong and I asked for a receipt? The girl on the headset talking about she didn’t hear my order correctly but running off at the mouth. If you would listen and repeat the order then maybe you could have gotten it correctly. Also, the manager told me I couldn’t get a receipt. It’s a receipt given to me once I pay for my order?!?! All the had to do was apologize for the mistake and made a simply correction. Getting an attitude with the customer when you are in the wrong is beyond me. They need better training for the managers and staff.
  • AH
    Anne H
    Dec 3, 2025
    1.0
    We ordered 2 baked potatoes, 1 combo meal, nuggets and 2 chilis but we did not get the 2 chilis and the nuggets and the fries we spent $27 when I called the lady hang up on me!!!!
  • PS
    Paige Southam
    Nov 10, 2025
    4.0
    Food was great although they left out a part on the order. The wait time was long with them looking like they were unstaff. The lobby was great and overall a good experience.
  • TT
    Tam
    Sep 14, 2025
    1.0
    I came here for Baconator fries & a Large Strawberry Lemonade. Ordered on the app, went through the drive though. They pulled me down. I check my fries before I pull off & this is what they gave me. I went back in to get this corrected, manager don’t seem to care at all. No apology. Didn’t correct nobody. Another employee remade my fries but not before laughing in my face & taking over 30 minutes to remake it. I’m not sure if it’s because it’s the night shift, but this shift is full of kids & a manger who do not care at all. It’s ridiculous. I won’t be back here during this shift for a long time.
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Frequently Asked Questions About Wendy's

Is 213 - Old Canton Rd Wendy's still open?

Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.

Is the Wendy's at 7001 Old Canton Road currently open?

Yes, the Wendy's at 7001 Old Canton Road, Ridgeland, MS is open and serving customers.