McDonald's

3.0
836 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
349 Hwy 51, Ridgeland, MS
39157, United States

Hours

Reviews

3.0
836 reviews
5 stars
222
4 stars
134
3 stars
147
2 stars
95
1 star
238

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customers frequently reported poor service, including long wait times, rude staff, and incorrect orders.

Food Quality

Many reviews highlighted issues with food quality, such as cold or stale items, incorrect orders, and lack of freshness.

Cleanliness

The restaurant was often described as dirty, with complaints about unsanitary conditions in the dining area and restrooms.

Customer Experience

Several customers noted a lack of professionalism and friendliness from staff, contributing to a negative overall experience.

Inconsistent Performance

Experiences varied widely, with some customers reporting satisfactory service and food, while others had consistently negative encounters.
  • DS
    David Sands
    4 days ago
    1.0
    Went through drive through and ordered 2 Big Macs, 3 cheese burgers, large fry and milk shake. Milk shake machine was broken. 3 cheese burgers were cold. The 2 Big Macs were both missing a burger patty. The fries I had to wait on so they were fresh. I would not recommend this McDonalds. No standards for this McDonalds.
  • LC
    Luis Caballero
    Nov 16, 2025
    1.0
    Came for breakfast, made sure I was in the drive through early enough- the car in front of me orders breakfast and then when I get to the order screen and order they say they aren’t serving breakfast anymore- I spent over 10 min in line just to hear a woman in the background rudely yell “NO BREAKFAST “ not how I expected to start my day…
  • RF
    R F
    Oct 15, 2025
    1.0
    I haven’t been to a McDonald’s in over a year, maybe longer. I thought I’d give them a try again. I ordered the Double Quarter Pounder meal, but you know what I got after paying for that? A lousy little value-menu fish sandwich with a half slice of artificial cheese. I was completely conned, paying for one item and receiving an extremely cheap one that I didn’t order. I will not be back to McDonald’s again.
  • CD
    Chelsea Dillon
    Oct 14, 2025
    1.0
    See through sweet tea, rude 2nd window lady saying “she didn’t like her tea, that’s why she ain’t move yet”. Asked for a coke, she told the lady to give me a Diet Coke. No ice and didn’t fill up the cup?! Now this is MS. Yall know good and well once you saw the color it wasn’t going to taste right…sugary water?!
  • CD
    caleb weaver (Dixietarian)
    Sep 2, 2025
    1.0
    Would be zero stars if that were possible. Waited 8 minutes for the workers to acknowledge us, even though ALL 3 saw us walk in. Waited another several to be told to order at the kiosk. We wanted to know the toys of the week. Another customer (not my race) was helped without much fuss at all, and she came in 5 minutes after us.

Frequently Asked Questions About McDonald's

What are the regular operating hours of McDonald's at 349 Hwy 51, Ridgeland, MS?

McDonald's at 349 Hwy 51 in Ridgeland is open from 5:00 AM to 11:00 PM Monday to Wednesday and Sunday, and stays open until midnight on Thursday, Friday, and Saturday.

What are the drive-through hours for this McDonald's location?

The drive-through at McDonald's Ridgeland is open from 5:00 AM to 11:00 PM Monday to Thursday and Sunday, and until midnight on Friday and Saturday.