Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
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Numerous reviews highlighted poor customer service, with staff displaying rude attitudes and a lack of professionalism.
Order Accuracy
Many customers reported issues with incorrect orders, missing items, and food quality not meeting expectations.
Wait Times
Customers consistently experienced long wait times in both drive-thru and in-store, often having to wait for their orders even when the restaurant was not busy.
Food Quality
Feedback indicated that food was often served cold or stale, with several complaints about the freshness and preparation of items.
Cleanliness
Several reviews mentioned unsanitary conditions in the dining area and restrooms, contributing to a negative overall experience.
KR
Kennedy Robinson
Feb 22, 2026
1.0
HORRIBLE CUSTOMER SERVICE! I sat in the like over 30 minutes waiting for a mobile order and when i got to the window it still wasn’t ready and I let the manager know i had been waiting over 30 minutes. She proceeds to close the window and yell in the store that I was lying about waiting 30 minutes like i couldn’t hear her and when i got my food I was still missing items and had to go in and get them. They need to hire better staff and better management.
CL
ciara Luckett
Feb 1, 2026
5.0
The drive through were stead and good tasting food staff members were awesome 👌
CB
Cindy Bentley
Jan 13, 2026
4.0
My burgers & fries weren't hot.
LD
Larry Douglas
Dec 30, 2025
5.0
Employees are always very sweet, have never messed up my order, and are always working at a fast pace
TD
Titus “King T” Dixon
Dec 18, 2025
1.0
Staff was horrible and had terrible attitudes from the line workers to the managers and shift leader. My order was incorrect. Everyone looked as if they didnt want a job or to be at work. Just a horrible over all experience.
What are the regular operating hours of McDonald's at 349 Hwy 51, Ridgeland, MS?
McDonald's at 349 Hwy 51 in Ridgeland is open from 5:00 AM to 11:00 PM Monday to Wednesday and Sunday, and stays open until midnight on Thursday, Friday, and Saturday.
What are the drive-through hours for this McDonald's location?
The drive-through at McDonald's Ridgeland is open from 5:00 AM to 11:00 PM Monday to Thursday and Sunday, and until midnight on Friday and Saturday.
During what hours can I order delivery from McDonald's Ridgeland?
McDonald's delivers from 5:00 AM to 10:30 PM Monday through Thursday and Sunday, and until 11:30 PM on Friday and Saturday.
Can I order McDonald's food for delivery or curbside pickup?
Yes, this McDonald's offers delivery including same-day and no-contact delivery services, as well as curbside pickup.
What payment methods are accepted at McDonald's Ridgeland?
McDonald's accepts American Express, Android Pay, Apple Pay, Cash, Discover, MasterCard, and Visa.
Is there a mobile app available to order from McDonald's?
Yes, you can order using the McDonald's app available on both the Apple App Store and Google Play Store.
Does this McDonald's location have a drive-thru?
Yes, this McDonald's location features a drive-thru service.
What are some nearby places where I can get a coffee or a snack before or after visiting McDonald's?
You can visit CC's Coffee House, a nearby coffee shop and café, to enjoy coffee or light meals before or after your McDonald's visit.
Are there any nearby automotive services near McDonald's Ridgeland?
Yes, Car Care Clinic & Jet Lube and Car Care Clinic are nearby locations where you can get tire services, oil changes, and auto restoration.
What other fast food options are near this McDonald's location?
Chick-Fil-A is a nearby fast food restaurant if you're looking for alternative dining options in the area.
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