Brand Certified
Five Guys
4.3(665 reviews)
Certified by Five Guys • Mar 01, 2026
Business Details
1000 Highland Colony Parkway, Ridgeland, MS
39157, United States
Certified by Five Guys • Mar 01, 2026
(601) 605-1115
Certified by Five Guys • Mar 01, 2026
https://restaurants.fiveguys.com/1000-highland-colony-parkway
Certified by Five Guys • Mar 01, 2026
About
Certified by Five Guys • Mar 01, 2026
Fast Food RestaurantAmerican RestaurantHot Dog RestaurantRestaurantBurger Joint
Your nearby Five Guys at 1000 Highland Colony Parkway in Ridgeland is ready to offer you a classic take on burgers, hot dogs, fries, milkshakes and more! Whether it's using fresh ground beef (there are no freezers in our restaurants), double-cooking our fries in 100 percent peanut oil, hand-preparing fresh ingredients every morning or serving peanuts while you wait, we strive to provide the best experience each and every time you visit. With more than 250,000 ways to customize your burger and 1,000+ milkshake combinations, satisfying your craving is just a click away!
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- DebitAvailable
Location
Certified by Five Guys • Mar 01, 2026
Hours
Certified by Five Guys • Mar 01, 2026
Reviews
4.3
665 reviews
5 stars
408
4 stars
148
3 stars
48
2 stars
24
1 star
37
What are people saying?
AI-generated from recent customer reviews
Food Quality
Customers frequently praised the burgers and fries, although there were complaints about soggy fries and inconsistent preparation.
Service Issues
Several reviews highlighted poor service, including mistakes with orders, slow response times, and staff being inattentive or rude.
Cleanliness
The restaurant was often noted for its cleanliness, although some reviews mentioned greasy conditions.
Pricing Concerns
Many customers felt that the prices were too high for the portion sizes and quality, leading to mixed feelings about value.
Overall Experience
While many enjoyed their meals and the atmosphere, the combination of service issues and pricing concerns affected overall satisfaction.
- JJJay and Juanita JohnsonFeb 7, 20262.0We had a disappointment tonight. 5 Guys is one of our favorite resturants although we haven't visited in a while due to the distance from our home. Tonight the fries tasted artificial. Not the regular potatoes that we have grown to know and love.. they tasted like frozen fries. Please tell me what changed ? Are the potatoes GMO or something? Is this an experiment to cut costs ? PLEASE... Bring the original, fresh cut, real potato fries back!!!!
- LVLevonne Virgil-MartinJan 20, 20265.0Food was delicious and service was great 👍
- LSLawrence SampsonDec 13, 20253.0The food is great; however, special food instructions/requests are typically not adhered to. The store itself is always clean also.
- LClaurie curtisNov 28, 20252.0DoorDash order 3 burgers, 1 fry, 1 water $68+ (incl $5 dasher tip). Requested extra napkins & ketchup with note were eating in the hotel. NO napkins, no ketchup, fries were old. Disappointing & expected more for > $60. Burgers were correct & pretty good (a little dry)but not worth the $. Order was received in reasonable/good amount of time.
- WJWalter JamesNov 4, 20255.0Good service and great food.
Frequently Asked Questions About Five Guys
What is the Five Guys story/How did you guys get your name?
Five Guys began its pursuit to redefine the global burger landscape in 1986 when Jerry and Janie Murrell asked three of their sons whether they wanted to start a business or go to college. Now, three decades after our first location opened in Arlington, Va., Five Guys – a fast-casual restaurant chain named for the Murrells' five sons – serves a classic take on hamburgers, fries and milkshakes in more than 1,700 locations across 24 countries.
You can read more about the story of Five Guys at www.FiveGuys.com!
How many restaurants does Five Guys have?
As of January 2026, we have more than 1,900 locations in over 24 countries!
Does Five Guys offer delivery?
Most North American locations offer delivery. The best way to find out if the location nearest to you offers delivery is to visit our website or download the app.
Additionally, we work with all major third-party delivery companies in the U.S., including DoorDash and Uber, so feel free to search for Five Guys through their platforms!
Does Five Guys offer gluten-free options?
The only products we offer that contain gluten are our buns, hot dogs (Canada only), HP sauce (UK only), and the malt vinegar condiment for our fries. In Canada, our Poutine Gravy condiment also contains gluten. All of our sandwiches, including burgers, hot dogs and the veggie sandwich, are available without a bun via our wrap or bowls.
While our crew members do all they can to avoid it, there is always a risk of cross-contamination. Please review our nutritional, ingredient and allergen chart for the most accurate information.
Why does Five Guys have peanuts for free?
Serving peanuts for free began as a way for people to pass the time while they waited for us to cook up their meals (way back in the day, before smartphones). It was such a hit, and has become such a Five Guys tradition, that we keep our stores stocked with peanuts to this day.
What is the best way to reheat leftover fries?
Leftover fries are excellent reheated in the oven (or Air Fryer). According to Chad Murrell, one of the Five Guys, just pop them in a 350-degree oven for about 10-15 minutes.
Also, give those leftover fries a try as hash browns, home fries, or even as the filling in an omelet.
Why is Five Guys switching from a fry cup to a fry bag?
We are switching to fry bags to ensure your fries stay fresher and as part of our larger commitment to the environment. The bags allow air to circulate better, so fries stay fresh during delivery and takeout. Same portions, same great fries – just smarter packaging that’s also better for the environment.
Does the Five Guys location at 1000 Highland Colony Parkway accept reservations?
No, this Five Guys location does not accept reservations.
What are the operating hours for dining at Five Guys in Ridgeland?
Five Guys in Ridgeland is open daily from 11:00 AM to 10:00 PM.
What delivery services does Five Guys Ridgeland offer?
They offer delivery from 11:00 AM to 9:30 PM daily, with ordering available at https://order.fiveguys.com/location/ridgeland/menu.
Can I customize my burger and milkshake at Five Guys?
Yes, you can customize your burger with over 250,000 combinations and choose from more than 1,000 milkshake combinations.
Does Five Guys Ridgeland offer any gluten-free options?
While buns and some condiments contain gluten, Five Guys offers sandwiches without buns via wraps or bowls, but cross-contamination is possible; please check their allergen chart for details.
What payment options are accepted at Five Guys in Ridgeland?
They accept American Express, Android Pay, Apple Pay, Cash, Discover, Mastercard, and Visa.
Is there seating available outdoors at the Five Guys in Ridgeland?
Yes, this location has outdoor seating available.
What nearby places can I visit before or after dining at Five Guys in Ridgeland?
You can visit the Renaissance hotel, Panera Bread cafe, Starbucks, or The Fresh Market grocery store nearby for coffee, food, or shopping experiences.
How can nearby places like Renaissance hotel and Panera Bread enhance my visit to Five Guys Ridgeland?
If you're staying at the Renaissance hotel, Five Guys is a convenient spot for a meal. After dining, you might enjoy a coffee or bakery items at Panera Bread, located close by.
Are there other dining options near Five Guys in Ridgeland if I want to explore more?
Yes, nearby dining options include Another Broken Egg Cafe for breakfast, Taste Italian Kitchen for Italian cuisine, and Sweet Peppers Deli for sandwiches.
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