Business Details
About
Mexican Restaurant
Chipotle Ridgeland is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.
Location
Hours
Reviews
3.0
539 reviews
5 stars
196
4 stars
64
3 stars
41
2 stars
41
1 star
197
What are people saying?
AI-generated from recent customer reviews
Cleanliness
Numerous reviews highlighted the restaurant's poor cleanliness, with dirty tables, floors, and food preparation areas.
Service Issues
Customers frequently reported slow service, understaffing, and unprofessional behavior from staff, leading to long wait times and dissatisfaction.
Food Quality
Many patrons expressed disappointment with the food quality, citing issues such as bland flavors, incorrect orders, and missing ingredients.
Management Concerns
Several reviews pointed to poor management practices, including running out of key ingredients and lack of organization, contributing to a negative dining experience.
Positive Experiences
Despite the negative feedback, some customers praised the food and friendly staff, indicating that there are occasional positive experiences at this location.
- BJBrian JonesNov 13, 20251.0I do not recommend this Chipotle. The service was terrible, the employees were not attentive to the customers, and they were laughing and having side conversations in front of us while preparing our order. This was the worst experience I’ve ever had with Chipotle. It may be the management at this location.
- AMAdrian MartinezNov 7, 20251.0Kitchen is always dirty, employees have a bad attitude and don’t care about customer service. They never have any fixings. Get upset when you ask for something. Definitely do not recommend this location, severely understaffed and undertrained.
- RARarsa ANov 7, 20251.0Horrible and immature staff, dirty restaurant, and extremely slow..the wait time is at least 45 minutes! Pathetic!!! Will never visit again 😖😤
- KKK_is_real-2401Nov 6, 20251.0Store was dirty, line was long. I waited 30 minutes for one burrito and the whole time there was an employee literally laying down asleep on the shelves meant for delivery pickup. When I finally got to the front of the line, employees spoke curtly and looked upset while they worked on the food. Even better, the portions were abysmal. Don't come here
- RHR HubbardOct 31, 20255.0Gave it 5 stars because the negative reviews seemed exaggerated to me. The store was orderly clean.The food quality was standard good- my steak burrito with rice, black beans, pico de galo salsa and guacamole was delicious. Another positive sign was the store was busy- if this store was so bad, then why were people lining up to order? It's a Chipotle.
Frequently Asked Questions About Chipotle Mexican Grill
What type of food does Chipotle Mexican Grill in Ridgeland offer?
Chipotle Ridgeland offers a customizable menu featuring burritos, bowls, quesadillas, tacos, and salads made with responsibly sourced, wholesome ingredients without artificial colors, flavors, or preservatives.
What are the opening hours for Chipotle Mexican Grill in Ridgeland?
Chipotle Ridgeland is open daily from 10:45 AM to 11:00 PM.
Where is Chipotle Mexican Grill located in Ridgeland, MS?
It is located at 836 E County Line Rd, Madison, Ridgeland, MS 39157, USA.
How can I place an order online for Chipotle Ridgeland?
You can order online through their website at https://order.chipotle.com/ or use the Chipotle app available on the App Store.
Does Chipotle Ridgeland have a rewards program?
Yes, customers can sign up for Chipotle Rewards to get exclusive offers and earn free food.
What phone number can I use to contact Chipotle Mexican Grill in Ridgeland?
You can call them at +1 601-524-2833.
Are there any coffee shops near Chipotle Ridgeland?
Yes, Starbucks is located nearby where you can enjoy coffee before or after your Chipotle meal.
What other dining options are available near Chipotle in Ridgeland?
Nearby dining options include Drago's Seafood Restaurant, Wendy's fast food, Franco's Italian Restaurant, Huntington's Grille, and Black Angus Steakhouse offering a variety of cuisines.
Are there any hotels close to Chipotle Mexican Grill in Ridgeland?
Yes, Rodeway Inn North and Hilton Jackson are nearby hotels convenient for visitors dining at Chipotle.
What other services can I find near Chipotle Ridgeland?
Nearby services include Elite Physical Therapy, Beyond Therapy for Kids, The Exchange Network ATMs, T-Mobile store, and The Mississippi Expungement Center among others for your physical therapy, mobile, financial, and legal needs.