Chipotle Ridgeland is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.
Numerous reviews highlighted the restaurant's poor cleanliness, with reports of dirty tables, overflowing trash, and unsanitary food preparation areas.
Service Quality
Customers frequently mentioned rude or inattentive staff, long wait times, and issues with orders being incorrect or incomplete.
Food Quality
While some customers enjoyed the food, many reported issues with undercooked rice, lack of flavor, and missing ingredients.
Management Issues
Several reviews pointed to poor management practices, including being frequently out of key ingredients and a lack of staff training.
CC
Cameron611
Jan 4, 2026
1.0
Worst place to go to for tacos or food for that matter. I went in person to place an order (I couldn't order through the automatic phone system nor should I considering how I've always been able to place an order with a live employee at other taco restaurants). The cashier misunderstood my order (I wanted a beef taco,if they have it,and a side of steak) and gave me a folded taco shell and a side of steak. I guess she thought I was gonna make it myself. Then when I finally placed an order,their card machine wouldn't read the chip after several attempts. Any restaurant should have their stuff together as many customers come in to place their orders with them and not everyone do cash. I wouldn't recommend this place to nobody! This restaurant deserves below one star!
DJ
Duchess Johnigan
Dec 31, 2025
5.0
Great service good food
KJ
Kent Jeffers
Dec 21, 2025
4.0
The food was excellent with great service
LR
Luis Rodriguez
Dec 14, 2025
1.0
An hour and half to close and they only had carnitas and barbacoa, at that point just close.
BS
Bridget Shoulders
Dec 13, 2025
1.0
From now on I'll just go to Madison. I ordered online and picked up at the window. The sauces in my bag were upside down and leaked through the bag tearing it. I almost dropped the whole bowl. Not only that but the bowl was not full. There was a whole corner missing. I was definitely charged full price and didn't receive a full portion. Please check your food before you leave instead of waiting until you get home like I did. It cost way too much not to receive what you pay for.
Frequently Asked Questions About Chipotle Mexican Grill
What type of food does Chipotle Mexican Grill in Ridgeland offer?
Chipotle Ridgeland offers a customizable menu featuring burritos, bowls, quesadillas, tacos, and salads made with responsibly sourced, wholesome ingredients without artificial colors, flavors, or preservatives.
What are the opening hours for Chipotle Mexican Grill in Ridgeland?
Chipotle Ridgeland is open daily from 10:45 AM to 11:00 PM.
Where is Chipotle Mexican Grill located in Ridgeland, MS?
It is located at 836 E County Line Rd, Madison, Ridgeland, MS 39157, USA.
How can I place an order online for Chipotle Ridgeland?
You can order online through their website at https://order.chipotle.com/ or use the Chipotle app available on the App Store.
Does Chipotle Ridgeland have a rewards program?
Yes, customers can sign up for Chipotle Rewards to get exclusive offers and earn free food.
What phone number can I use to contact Chipotle Mexican Grill in Ridgeland?
You can call them at +1 601-524-2833.
Are there any coffee shops near Chipotle Ridgeland?
Yes, Starbucks is located nearby where you can enjoy coffee before or after your Chipotle meal.
What other dining options are available near Chipotle in Ridgeland?
Nearby dining options include Drago's Seafood Restaurant, Wendy's fast food, Franco's Italian Restaurant, Huntington's Grille, and Black Angus Steakhouse offering a variety of cuisines.
Are there any hotels close to Chipotle Mexican Grill in Ridgeland?
Yes, Rodeway Inn North and Hilton Jackson are nearby hotels convenient for visitors dining at Chipotle.
What other services can I find near Chipotle Ridgeland?
Nearby services include Elite Physical Therapy, Beyond Therapy for Kids, The Exchange Network ATMs, T-Mobile store, and The Mississippi Expungement Center among others for your physical therapy, mobile, financial, and legal needs.