Fast Food RestaurantBurger JointChicken RestaurantBreakfast RestaurantTake Out RestaurantAmerican Restaurant
Since 1950, Whataburger has proudly served a bigger, better burger. It all started when a young entrepreneur named Harmon Dobson had a bold idea: to serve a burger so big that it took two hands to hold, and so good that after a single bite customers couldn't help but exclaim, “What a burger!” He named his humble burger stand in Corpus Christi, Texas, “Whataburger.” Over six decades later, we're still family owned and operated. Each and every Whataburger® is still made to order. We still use 100% pure beef and serve it on a big, toasted five-inch bun. And now, as we proudly serve burgers, chicken, salads and breakfast at more than 800 Whataburger locations across the country, that first burger stand is still close to our hearts.
Customers frequently reported long wait times and poor service, particularly in the drive-thru, with some experiencing rude staff and incorrect orders.
Food Quality
While many customers enjoyed the food, there were numerous complaints about items being served cold, incorrect orders, and overall inconsistency in food preparation.
Cleanliness Concerns
Several reviews highlighted issues with cleanliness, including dirty restrooms and unsanitary conditions in the dining area.
Positive Staff Interactions
Despite the service issues, some customers praised individual staff members for their friendliness and helpfulness, indicating that there are positive experiences to be had.
Inconsistent Experience
Overall, customer experiences varied widely, with some enjoying their meals and service while others had significantly negative encounters.
CS
Cheyenne Lowman Smith
6 days ago
5.0
Placed online order, meant to order a large but only paid for a medium. I called store and they happily fixed my mistake and at no cost to me! Food was fast and fresh, as well and associates were friendly.
DS
Dominic Salazar
Nov 13, 2025
1.0
Food was terrible, im a truck driver, got it to go. went and parked which was literally down the road like 3 blicks away and sat to eat. It was the worst burger I've had ina while. Fries were cold onion rings were the only decent thing we got.
AD
Ayana Drones
Nov 9, 2025
2.0
I don’t eat here but I do dd and this particular location has terrible customer service at night. No attentiveness whatsoever. I walked in and nobody ever came from the back to assist at all. Waited over 30 mins.
AH
Ariel Hodges
Nov 8, 2025
3.0
Went to this highly recommended restaurant to find great friendly staff and very disappointing food, A whopper jr would have been better. very sloppy and dissatisfying
AC
Ajala Bell Tatum Clark
Nov 2, 2025
5.0
My husband and I stopped here on our way back home to Texas from seeing family in Mt Olive.
Young lady was pleasant.Took our order quickly . We ordered Breakfast and lunch items. BOB breakfast combo and the #1 lunch combo.
Coffee was hot and fresh.
Fries and tater tot strips were semi warm.
Both sandwiches were semi warm.
Make sure you ask for straws , napkins, creamer etc
They provided plenty of ketchup
Maybe because they don’t get the traffic like Texas locations the food wasn’t as hot
We went thru drive thru
What are the operating hours of Whataburger in Richland, MS?
Whataburger is open 24 hours a day, 7 days a week in Richland, MS. Note that holiday hours might differ.
Does Whataburger in Richland offer delivery and curbside pickup services?
Yes, Whataburger in Richland offers both curbside pickup and delivery services for customer convenience.
Where is Whataburger located in Richland, MS?
Whataburger is located at 906 Highway 49 South, Richland, MS 39218, United States.
What types of food does Whataburger in Richland serve?
Whataburger serves burgers, chicken, salads, breakfast items, and dessert. They use 100% pure beef and serve each burger on a toasted five-inch bun.
Does this Whataburger location accommodate guests with disabilities?
Yes, the Richland Whataburger has wheelchair accessible entrances, parking, seating, and restrooms.
Can customers pay with credit, debit, or mobile NFC at Whataburger?
Yes, customers can pay with credit cards, debit cards, and mobile NFC payment methods. Cash is not required.
Is there free parking available at the Whataburger location on Highway 49?
Yes, Whataburger offers free parking in its parking lot, with no paid parking or valet services.
What nearby fast food restaurants can I visit along with Whataburger in Richland?
Nearby fast food options include Wendy's, Burger King, Dairy Queen Grill and Chill, Orange Julius, and Captain D's seafood restaurant, all located close to Whataburger on Highway 49.
Are there any nearby accommodations for visitors dining at Whataburger in Richland?
Yes, nearby hotels include Red Roof Inn & Suites and Best Western Richland Inn and Suites, convenient for visitors looking to stay near Whataburger.
What nearby services are available to customers near Whataburger on Highway 49?
Customers can find a UPS Access Point for shipping, CVS Pharmacy for medical supplies, and several gas stations like BP and Marathon nearby for convenience during their visit to Whataburger.