Whataburger

4.0
2622 reviews
Whataburger Pole Sign

About

Fast Food RestaurantBurger JointChicken RestaurantBreakfast RestaurantTake Out RestaurantAmerican Restaurant
Since 1950, Whataburger has proudly served a bigger, better burger. It all started when a young entrepreneur named Harmon Dobson had a bold idea: to serve a burger so big that it took two hands to hold, and so good that after a single bite customers couldn't help but exclaim, “What a burger!” He named his humble burger stand in Corpus Christi, Texas, “Whataburger.” Over six decades later, we're still family owned and operated. Each and every Whataburger® is still made to order. We still use 100% pure beef and serve it on a big, toasted five-inch bun. And now, as we proudly serve burgers, chicken, salads and breakfast at more than 800 Whataburger locations across the country, that first burger stand is still close to our hearts.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Whataburger
906 HIGHWAY 49 S, RICHLAND, MS
39218, United States

Hours

Reviews

4.1
2,553 reviews
5 stars
1,422
4 stars
483
3 stars
264
2 stars
136
1 star
248

What are people saying?

AI-generated from recent customer reviews

Service Issues

Customers frequently reported long wait times and poor service, particularly in the drive-thru, with some experiencing rude staff and incorrect orders.

Food Quality

While many customers enjoyed the food, there were numerous complaints about items being served cold, incorrect orders, and overall inconsistency in food preparation.

Cleanliness Concerns

Several reviews highlighted issues with cleanliness, including dirty restrooms and unsanitary conditions in the dining area.

Positive Staff Interactions

Despite the service issues, some customers praised individual staff members for their friendliness and helpfulness, indicating that there are positive experiences to be had.

Inconsistent Experience

Overall, customer experiences varied widely, with some enjoying their meals and service while others had significantly negative encounters.
  • CS
    Cheyenne Lowman Smith
    6 days ago
    5.0
    Placed online order, meant to order a large but only paid for a medium. I called store and they happily fixed my mistake and at no cost to me! Food was fast and fresh, as well and associates were friendly.
  • DS
    Dominic Salazar
    Nov 13, 2025
    1.0
    Food was terrible, im a truck driver, got it to go. went and parked which was literally down the road like 3 blicks away and sat to eat. It was the worst burger I've had ina while. Fries were cold onion rings were the only decent thing we got.
  • AD
    Ayana Drones
    Nov 9, 2025
    2.0
    I don’t eat here but I do dd and this particular location has terrible customer service at night. No attentiveness whatsoever. I walked in and nobody ever came from the back to assist at all. Waited over 30 mins.
  • AH
    Ariel Hodges
    Nov 8, 2025
    3.0
    Went to this highly recommended restaurant to find great friendly staff and very disappointing food, A whopper jr would have been better. very sloppy and dissatisfying
  • AC
    Ajala Bell Tatum Clark
    Nov 2, 2025
    5.0
    My husband and I stopped here on our way back home to Texas from seeing family in Mt Olive. Young lady was pleasant.Took our order quickly . We ordered Breakfast and lunch items. BOB breakfast combo and the #1 lunch combo. Coffee was hot and fresh. Fries and tater tot strips were semi warm. Both sandwiches were semi warm. Make sure you ask for straws , napkins, creamer etc They provided plenty of ketchup Maybe because they don’t get the traffic like Texas locations the food wasn’t as hot We went thru drive thru

Frequently Asked Questions About Whataburger

What are the operating hours of Whataburger in Richland, MS?

Whataburger is open 24 hours a day, 7 days a week in Richland, MS. Note that holiday hours might differ.

Does Whataburger in Richland offer delivery and curbside pickup services?

Yes, Whataburger in Richland offers both curbside pickup and delivery services for customer convenience.