Wendy's

3.7
680 reviews

About

Fast Food RestaurantBreakfast RestaurantWendy's
Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupNot available

Location

Wendy's
902 Hwy. 49, Richland, MS
39218, United States

Hours

Reviews

3.6
680 reviews
5 stars
263
4 stars
163
3 stars
113
2 stars
35
1 star
106

What are people saying?

AI-generated from recent customer reviews

Customer Service

Numerous reviews highlighted poor customer service, with reports of rude staff, long wait times, and incorrect orders.

Food Quality

Food quality was inconsistent, with some customers enjoying their meals while others reported cold or poorly prepared food.

Cleanliness

Several customers noted unsanitary conditions, including dirty restrooms and flies in the establishment.

Operational Issues

Frequent complaints about the restaurant being closed during posted hours and long wait times in the drive-thru.
  • EJ
    Ellie Johnson
    Dec 26, 2025
    1.0
    Bathroom was very dirty, employees were very rude, go next door to whataburger
  • KH
    Kathy Henry
    Dec 17, 2025
    5.0
    Love the chili.
  • BM
    Bonnie Mercet
    Sep 27, 2025
    1.0
    Nous avons voulu mangé dans ce wendy’s hier soir. Arrivé dans le restaurant, une dame attend avant nous. Au bout d’au moins 10 min elle a finalité sa commande sans lui adresse un seul mot. Suite à cela, viens notre tour mais personne ne vient prendre notre commande alors qu’ils nous voit et qu.il n’y avait pas d’attente au drive. Au bout de 10 min nous sommes partis. A éviter absolument car on voit que les employés n’en nous rien à faire du client.
  • CW
    Cynthia Williams
    Sep 2, 2025
    3.0
    No customer service 😕
  • AS
    Alicia Jerrolds Seales
    Aug 4, 2025
    3.0
    Service was quick after 1

Frequently Asked Questions About Wendy's

Is 510 - Richland Wendy's still open?

Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.

Is the Wendy's in Richland, MS currently open?

Yes, Wendy's at 902 Hwy. 49 in Richland, MS is currently open and committed to serving quality food daily.