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Wendy's

3.7
(683 reviews)

Business Details

902 Hwy. 49, Richland, MS
39218, United States
(769) 990-4422

About

Fast Food RestaurantBreakfast RestaurantWendy's
Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupNot available

Location

Wendy's
902 Hwy. 49, Richland, MS
39218, United States

Hours

Reviews

3.7
683 reviews
5 stars
266
4 stars
163
3 stars
113
2 stars
35
1 star
106

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customers frequently reported rude and indifferent service from staff, with many experiences highlighting poor customer interaction and long wait times.

Food Quality

The food quality was inconsistent, with several complaints about cold or poorly prepared items, though some customers did enjoy specific menu items.

Cleanliness

Multiple reviews pointed out unsanitary conditions, particularly in the bathrooms and dining area, contributing to a negative overall impression.

Operational Issues

Customers experienced frequent issues with the restaurant being closed during posted hours and long wait times in the drive-thru.
  • BS
    Brandi Sypolt
    Feb 23, 2026
    5.0
    They were a little busy when we came through around 2 this afternoon, but still had great service. Drive thru staff were pleasant, service was fast even with several cars in line, and food was very hot and fresh.
  • MH
    Marie Henderson
    Feb 10, 2026
    4.0
    The food was good but expensive. The service was fast. The parking lot was clean and easy to get in and out quickly.
  • EJ
    Ellie Johnson
    Dec 26, 2025
    1.0
    Bathroom was very dirty, employees were very rude, go next door to whataburger
  • KH
    Kathy Henry
    Dec 17, 2025
    5.0
    Love the chili.
  • BM
    Bonnie Mercet
    Sep 27, 2025
    1.0
    Nous avons voulu mangé dans ce wendy’s hier soir. Arrivé dans le restaurant, une dame attend avant nous. Au bout d’au moins 10 min elle a finalité sa commande sans lui adresse un seul mot. Suite à cela, viens notre tour mais personne ne vient prendre notre commande alors qu’ils nous voit et qu.il n’y avait pas d’attente au drive. Au bout de 10 min nous sommes partis. A éviter absolument car on voit que les employés n’en nous rien à faire du client.

Brand Certified Facts from Wendy's

This information is certified by Wendy's and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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