Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.
Numerous reviews highlighted poor customer service, with reports of rude staff, long wait times, and incorrect orders.
Food Quality
Food quality was inconsistent, with some customers enjoying their meals while others reported cold or poorly prepared food.
Cleanliness
Several customers noted unsanitary conditions, including dirty restrooms and flies in the establishment.
Operational Issues
Frequent complaints about the restaurant being closed during posted hours and long wait times in the drive-thru.
EJ
Ellie Johnson
Dec 26, 2025
1.0
Bathroom was very dirty, employees were very rude, go next door to whataburger
KH
Kathy Henry
Dec 17, 2025
5.0
Love the chili.
BM
Bonnie Mercet
Sep 27, 2025
1.0
Nous avons voulu mangé dans ce wendy’s hier soir. Arrivé dans le restaurant, une dame attend avant nous. Au bout d’au moins 10 min elle a finalité sa commande sans lui adresse un seul mot. Suite à cela, viens notre tour mais personne ne vient prendre notre commande alors qu’ils nous voit et qu.il n’y avait pas d’attente au drive. Au bout de 10 min nous sommes partis.
A éviter absolument car on voit que les employés n’en nous rien à faire du client.
Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.
Is the Wendy's in Richland, MS currently open?
Yes, Wendy's at 902 Hwy. 49 in Richland, MS is currently open and committed to serving quality food daily.
What are the operating hours for the Wendy's drive-thru in Richland?
The drive-thru is open daily from 7:00 AM to midnight.
Does this Wendy's location offer breakfast?
Yes, breakfast is available including combos, croissants, biscuits, classic sandwiches, coffee, and sides.
Can I order delivery from this Wendy's location?
Delivery availability varies by area; check the Wendy's app or order.wendys.com with your address to confirm.
What payment methods are accepted at this Wendy's?
Payments can be made via American Express, Cash, Discover, MasterCard, and Visa.
Where can I find Wendy's menu prices and nutrition information?
Menu prices and nutrition/allergen info can be viewed at order.wendys.com or via the Wendy's mobile app.
How can I provide feedback or contact the Wendy's in Richland?
You can contact them directly at (769) 990-4422 or through the Wendy’s Customer Care team via their website or phone at 888-624-8140.
Are there nearby dining options to Wendy's at 902 Hwy. 49?
Yes, nearby options include Whataburger, Dairy Queen Grill and Chill, Captain D's, and Salsa's Tacos, Bar & Grill for diverse dining experiences.
What hotels are near Wendy's in Richland for travelers?
Nearby hotels include Red Roof Inn & Suites, Best Western Richland Inn and Suites, Hampton Inn Richland, and Hampton by Hilton, providing convenient accommodations.
Are there useful amenities near Wendy's for customers?
Yes, customers can find a UPS Access Point for shipping, Marathon gas station, CVS Pharmacy, and LibertyX Bitcoin ATM close to the restaurant.