Business Details
About
Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Details
- Drive-throughAvailable
Location
Hours
Reviews
3.1
1,482 reviews
5 stars
417
4 stars
248
3 stars
258
2 stars
136
1 star
423
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers reported rude and unprofessional behavior from staff, with several noting long wait times and incorrect orders.
Food Quality
Numerous reviews mentioned issues with food quality, including cold, undercooked, or incorrect items, as well as complaints about cleanliness.
Cleanliness
Several customers highlighted unsanitary conditions in the bathrooms and dining areas, with specific mentions of mold and dirty floors.
Speed of Service
While some customers experienced fast service, many others reported long wait times, particularly in the drive-thru and for online orders.
Positive Employee Recognition
A few customers praised specific employees for their friendly and helpful service, indicating that positive experiences do occur.
- JRJonathan Robison3 days ago5.0Went through the drive through today and placed a order. The service of both people at both windows super exceeded way beyond what you normaly receive around here. This was 11/21/2025 about 4:15pm. I wanted to let it be known! Keep shining!!!
- JJJerryNov 13, 20251.0Food was decent. The service was terrible. I was collecting mobile orders for coworkers at the counter and was told to go to the drive through for one even though it was set to counter pickup. I was then told to go back inside at which point my food was getting cold while the workers were making a scene arguing with me, when they could have just been helpful. It turned out he just had to verify he was there which the workers never made clear. After all of that the workers were too focused on being in the right to even hand me the drink that was paid for.
- HHHarleyNov 11, 20251.0Im not the one to always complain and i tried calling but they didnt answer so maybe theyll see this. I always go through the drivethrough and get a 5 dollar meal deal. When i got my food i asked the lady is the ranch in my bag she goes i think so didnt even check and i checked myself no ranch asked her for ranch she had a attitude i got home and went to eat my food the fries where crunchy couldnt even eat them the chicken sandwhich had way to much mayo and the lettuce was slimy the chicken nuggets where slimy to ive never had an experience this bad before and i tried reaching out but any who here we are
- MNMissy NuttOct 31, 20253.0The woman who took our order was rude and acted like she didn't want to be there. The food had to be sent back to be gotten right, the inside was filthy (bathroom)
- LMLettie MaeOct 28, 20255.0GIVE KIA A RAISE!!! That girl gave us such a WONDERFUL experience. I love her SO SO much!!!! I dont even know her and she was so sweet and funny.
Frequently Asked Questions About McDonald's
What are the regular opening hours for the McDonald's in Richland, MS?
The McDonald's located at 1196 Hwy 49 S, Richland, MS is open daily from 5:00 AM to 11:00 PM, except on Sunday when it is open 24 hours.
Does this McDonald's offer drive-thru service and what are its hours?
Yes, the Richland McDonald's has a drive-thru service available daily from 5:00 AM to 11:00 PM, and on Sundays it operates 24 hours through the drive-thru.
Can I get delivery from this McDonald's? What are the delivery hours?
Delivery is available daily from 6:00 AM to 11:00 PM at the Richland McDonald's, and you can order online through their delivery website.
What payment options are accepted at this McDonald's?
This McDonald's accepts American Express, Android Pay, Apple Pay, cash, Discover, Mastercard, and Visa as payment options.
Is there mobile ordering available at McDonald's in Richland, MS?
Yes, you can use the McDonald's App or their online ordering links to place mobile orders for pickup or delivery.
What services and amenities does this McDonald's location provide?
This McDonald's offers drive-thru, gift cards, McDelivery, mobile offers and ordering, plus free WiFi for customers.
Are there other food options near the McDonald's on Hwy 49 S in Richland?
Yes, nearby dining options include Popeyes® Louisiana Kitchen for chicken, El Ranchito for Tex-Mex, Mazzio’s Pizza and Lost Pizza Co. for pizza, and Taco Bell for Mexican fast food.
What are some nearby automotive services close to McDonald’s on Hwy 49 S?
Close to McDonald's, you'll find 49 Tire & Auto Service, Firestone, Advance Auto Parts, and Pit Stop of Richland for tire and automotive repairs and parts.
Are there any hotels nearby McDonald's in Richland for out-of-town visitors?
Yes, nearby hotels include Super 8 by Wyndham Richland/Jackson Area, OYO Hotel Richland /Jackson Airport Hwy 49 MS, and Rodeway Inn for convenient accommodations.
Where can I find pharmacies or medical services near McDonald’s on Hwy 49 S?
Near this McDonald's, you can visit Walgreens, Polk’s Discount Drugs, Richland Primary Care Center, and the Riverwood Shopping Center that includes health and medical services.