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McDonald's

3.1
(1489 reviews)

Business Details

1196 Hwy 49 S, Richland, MS
39218, United States
(601) 932-5441
http://www.mcdonalds.com/

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
1196 Hwy 49 S, Richland, MS
39218, United States

Hours

Reviews

3.1
1,489 reviews
5 stars
418
4 stars
251
3 stars
258
2 stars
137
1 star
425

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customers frequently reported rude and unhelpful staff, with many experiences highlighting long wait times and incorrect orders.

Food Quality

The food quality was inconsistent, with complaints about undercooked items, incorrect orders, and poor preparation.

Cleanliness

Multiple reviews mentioned unsanitary conditions in the restaurant and bathrooms, contributing to a negative dining experience.

Positive Experiences

Some customers praised specific staff members for their friendliness and good service, indicating that positive experiences do occur.
  • KT
    kayla teasley
    Feb 12, 2026
    1.0
    Ordered my kids happy meals and one of the 4 piece nuggets had two pieces of cheese in the box instead of nuggets. Tried calling 14 times to no answer. They knew what they did.
  • LL
    Linda
    Jan 20, 2026
    2.0
    We stopped here for a quick bite. It's McDonalds so the food was as expected. The service was not terrible but also not pleasant. We stood there for several minutes at the counter only to find We HAD to order at the kiosk. The lady who informed us of this and took our order was less than pleasant. We had to asked several times for a cup that was ordered and paid for before having to go to the counter. The others behind the counter offered no information. We were traveling so not from this area and our McDonalds take orders from the counter. Glad we are not from this area, people do not seem friendly at all!
  • DR
    Dennis Richards
    Jan 20, 2026
    4.0
    It's a creation shoot if the coffee will be scalding hot or room temperature. The kids did not fit on to the cup securely. The last 2 coffee orders, the lid came loose and coffee leaked on to my white shirts
  • TJ
    Tanya Jayne
    Dec 28, 2025
    1.0
    I waited 25 minutes for my food tonight …what happened to “fast” food
  • TH
    Terri Herron
    Dec 20, 2025
    1.0
    The worst experience ever. Left my order there. Definitely didn’t want someone who was voicing their issues about making me some coffee spitting in my coffee. Management, please train your people.

Frequently Asked Questions About McDonald's

What are the regular opening hours for the McDonald's in Richland, MS?

The McDonald's located at 1196 Hwy 49 S, Richland, MS is open daily from 5:00 AM to 11:00 PM, except on Sunday when it is open 24 hours.

Does this McDonald's offer drive-thru service and what are its hours?

Yes, the Richland McDonald's has a drive-thru service available daily from 5:00 AM to 11:00 PM, and on Sundays it operates 24 hours through the drive-thru.

Brand Certified Facts from McDonald's

This information is certified by McDonald's and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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