Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Customers frequently reported rude and unhelpful staff, with many experiences highlighting long wait times and incorrect orders.
Food Quality
The food quality was inconsistent, with complaints about undercooked items, incorrect orders, and poor preparation.
Cleanliness
Multiple reviews mentioned unsanitary conditions in the restaurant and bathrooms, contributing to a negative dining experience.
Positive Experiences
Some customers praised specific staff members for their friendliness and good service, indicating that positive experiences do occur.
KT
kayla teasley
Feb 12, 2026
1.0
Ordered my kids happy meals and one of the 4 piece nuggets had two pieces of cheese in the box instead of nuggets. Tried calling 14 times to no answer. They knew what they did.
LL
Linda
Jan 20, 2026
2.0
We stopped here for a quick bite. It's McDonalds so the food was as expected. The service was not terrible but also not pleasant. We stood there for several minutes at the counter only to find We HAD to order at the kiosk. The lady who informed us of this and took our order was less than pleasant. We had to asked several times for a cup that was ordered and paid for before having to go to the counter. The others behind the counter offered no information. We were traveling so not from this area and our McDonalds take orders from the counter. Glad we are not from this area, people do not seem friendly at all!
DR
Dennis Richards
Jan 20, 2026
4.0
It's a creation shoot if the coffee will be scalding hot or room temperature. The kids did not fit on to the cup securely. The last 2 coffee orders, the lid came loose and coffee leaked on to my white shirts
TJ
Tanya Jayne
Dec 28, 2025
1.0
I waited 25 minutes for my food tonight …what happened to “fast” food
TH
Terri Herron
Dec 20, 2025
1.0
The worst experience ever. Left my order there. Definitely didn’t want someone who was voicing their issues about making me some coffee spitting in my coffee. Management, please train your people.
What are the regular opening hours for the McDonald's in Richland, MS?
The McDonald's located at 1196 Hwy 49 S, Richland, MS is open daily from 5:00 AM to 11:00 PM, except on Sunday when it is open 24 hours.
Does this McDonald's offer drive-thru service and what are its hours?
Yes, the Richland McDonald's has a drive-thru service available daily from 5:00 AM to 11:00 PM, and on Sundays it operates 24 hours through the drive-thru.
Can I get delivery from this McDonald's? What are the delivery hours?
Delivery is available daily from 6:00 AM to 11:00 PM at the Richland McDonald's, and you can order online through their delivery website.
What payment options are accepted at this McDonald's?
This McDonald's accepts American Express, Android Pay, Apple Pay, cash, Discover, Mastercard, and Visa as payment options.
Is there mobile ordering available at McDonald's in Richland, MS?
Yes, you can use the McDonald's App or their online ordering links to place mobile orders for pickup or delivery.
What services and amenities does this McDonald's location provide?
This McDonald's offers drive-thru, gift cards, McDelivery, mobile offers and ordering, plus free WiFi for customers.
Are there other food options near the McDonald's on Hwy 49 S in Richland?
Yes, nearby dining options include Popeyes® Louisiana Kitchen for chicken, El Ranchito for Tex-Mex, Mazzio’s Pizza and Lost Pizza Co. for pizza, and Taco Bell for Mexican fast food.
What are some nearby automotive services close to McDonald’s on Hwy 49 S?
Close to McDonald's, you'll find 49 Tire & Auto Service, Firestone, Advance Auto Parts, and Pit Stop of Richland for tire and automotive repairs and parts.
Are there any hotels nearby McDonald's in Richland for out-of-town visitors?
Yes, nearby hotels include Super 8 by Wyndham Richland/Jackson Area, OYO Hotel Richland /Jackson Airport Hwy 49 MS, and Rodeway Inn for convenient accommodations.
Where can I find pharmacies or medical services near McDonald’s on Hwy 49 S?
Near this McDonald's, you can visit Walgreens, Polk’s Discount Drugs, Richland Primary Care Center, and the Riverwood Shopping Center that includes health and medical services.
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