Business Details
About
Fast Food RestaurantIce Cream ShopDairy Queen
Soft-serve ice cream & signature shakes top the menu at this classic burger & fries fast-food chain.
Details
- Drive-throughAvailable
- [Free/Paid] wi-fiNot available
- RestroomAvailable
- Welcomes familiesAvailable
Location
Hours
Reviews
3.5
419 reviews
5 stars
157
4 stars
92
3 stars
62
2 stars
19
1 star
89
What are people saying?
AI-generated from recent customer reviews
Service Quality
Numerous reviews highlighted rude and unhelpful staff, with many customers expressing frustration over poor service and long wait times.
Cleanliness
Multiple customers reported unsanitary conditions, including dirty tables and restrooms, contributing to a negative dining experience.
Food Quality
Feedback indicated inconsistent food quality, with some customers enjoying specific items while others reported cold, poorly prepared, or incorrect orders.
Management Issues
Several reviews pointed to a lack of effective management, resulting in disorganization and poor customer service.
- CTChristopher ThomasDec 16, 20251.0Food was subpar, service was horrible and store could have been cleaner. DO NOT EAT HERE!!!!!!
- MBMichella ByrdDec 1, 20251.0Just pulled away from the drive thru with nothing because the woman taking our order was so rude we decided not to eat there.
- AHAshley HammonsNov 10, 20255.0Everyone there was great. Blizzards actually had oreos stacked through the entire cup and milk shake was on point! ❤️
- CKChance KingSep 27, 20252.0Good food but slow as Christmas!
- XXXzavierSep 4, 20254.0The food here was good!! Not mind blowingly amazing, but good! I love the fries and cheese curds in particular, a LOT. I asked for no bacon on my burger, and they out bacon on it, but they remade it and apologized One of the workers was very sweet, two of the others felt very aloof, and were not the best communicators. The place looks nice visually, but was actually quite dirty. The person I was here with and another elderly customer cleaned a counter and table themselves, because of it. Otherwise, I enjoyed my experience!
Frequently Asked Questions About Dairy Queen Grill & Chill
What are the operating hours of Dairy Queen Grill & Chill in Richland, MS?
Dairy Queen Grill & Chill is open from 10:30 AM to 9:30 PM Monday through Thursday and Sunday, and from 10:30 AM to 10:00 PM on Friday and Saturday.
Is Dairy Queen Grill & Chill in Richland wheelchair accessible?
Yes, the Dairy Queen Grill & Chill location is wheelchair accessible and provides facilities such as booster seats and high chairs for families.
What types of food and treats are Dairy Queen Grill & Chill known for?
They specialize in soft-serve ice cream cones, Blizzard® Treats, Grillburgers®, chicken strip baskets, shakes, malts, and DQCakes.com ice cream cakes.
Does Dairy Queen Grill & Chill offer drive-thru and mobile ordering services?
Yes, this location has a drive-thru and supports mobile ordering along with mobile deals and rewards.
Are there restrooms and free WiFi available at Dairy Queen Grill & Chill?
Yes, the restaurant offers restrooms and free WiFi for customers.
Where can I find the Dairy Queen Grill & Chill in Richland, MS?
It is located at 105 East Harper St, Richland, MS 39218-9771, USA.
Are there any nearby fast-food restaurants close to Dairy Queen Grill & Chill?
Yes, nearby fast-food options include Orange Julius, Burger King, Whataburger, Wendy's, Sonic Drive-In, and KFC, providing plenty of choices for a quick meal variety.
What nearby coffee shops can I visit before or after dining at Dairy Queen Grill & Chill?
You can visit The Espresso Bar, a local coffee shop and smoothie juice bar, or stop by the Marathon gas station which also offers coffee and convenience items.
Are there any automotive or vehicle-related services near Dairy Queen Grill & Chill?
Nearby automotive services include Mister Car Wash, BP auto detailing, Jiffy Lube for oil changes and tire repairs, and AutoZone for automotive parts and repairs.
Does Dairy Queen Grill & Chill have any special deals or apps for discounts?
Yes, you can download the Dairy Queen app for exclusive deals and mobile ordering rewards to enhance your dining experience.