We took our daughter to get a vanilla cone. We waited forever at the speaker but no one answered it so we pulled up to the window to wait a while. No one came to the window either. This was at 5pm during business hours. If no one is going to manage the drive thru then just shut it down! We had to go across the highway to Sonic instead. Will never revisit this location
LK
Lee Kousek
Apr 14, 2026
5.0
Great customer service and a great treat!
EH
Ethan hoover
Mar 19, 2026
5.0
FREE CONE DAY MARCH 19 2026 have a nice vanilla ice cream cone today idk about chocolate your welcome for letting people know dairy queen i will rate you after
KS
Kira S
Mar 16, 2026
5.0
Showed up through the drive thru at closing. Not only were greeted promptly and professionally, but the food and ice cream (we had a large order) was terrific. I am overly impressed with the customer service we received and will definitely continue to promote and stop at this particular DQ in the future.
VS
Vera Smith
Mar 2, 2026
5.0
OMG! The DQ in RIchland has the most awesome staff! They greeted us at the door. The cashier was so friendly and chatty. Then another worker, Damante was just walking out to the lobby and made a point to make eye contact and ask the waiting costumers how they were doing. We were dining in and sat at a table to wait for our food. Although it had not been a terribly long time, Damante came and asked what we ordered because he says he feels like we had been sitting there too long. We assured him we were fine and understood that our shrimp basket order would take a little longer. He told us he would go check on it and get it out to us as soon as possible. He was wonderful. He checked on us throughout our meal. We ordered Blizzards later. He paid close attention and asked my son several questions about her special order Blizzard to make sure he was getting like he wanted it. And he made sure to bid us Goodnight on the way out the door when we left. I've never gone to a fast food restaurant and felt like I just had dinner at a friend's house but I did at this DQ.
Frequently Asked Questions About Dairy Queen Grill & Chill
What are the operating hours of Dairy Queen Grill & Chill in Richland, MS?
Dairy Queen Grill & Chill is open from 10:30 AM to 9:30 PM Monday through Thursday and Sunday, and from 10:30 AM to 10:00 PM on Friday and Saturday.
Is Dairy Queen Grill & Chill in Richland wheelchair accessible?
Yes, the Dairy Queen Grill & Chill location is wheelchair accessible and provides facilities such as booster seats and high chairs for families.
What types of food and treats are Dairy Queen Grill & Chill known for?
They specialize in soft-serve ice cream cones, Blizzard® Treats, Grillburgers®, chicken strip baskets, shakes, malts, and DQCakes.com ice cream cakes.
Does Dairy Queen Grill & Chill offer drive-thru and mobile ordering services?
Yes, this location has a drive-thru and supports mobile ordering along with mobile deals and rewards.
Are there restrooms and free WiFi available at Dairy Queen Grill & Chill?
Yes, the restaurant offers restrooms and free WiFi for customers.
Where can I find the Dairy Queen Grill & Chill in Richland, MS?
It is located at 105 East Harper St, Richland, MS 39218-9771, USA.
Are there any nearby fast-food restaurants close to Dairy Queen Grill & Chill?
Yes, nearby fast-food options include Orange Julius, Burger King, Whataburger, Wendy's, Sonic Drive-In, and KFC, providing plenty of choices for a quick meal variety.
What nearby coffee shops can I visit before or after dining at Dairy Queen Grill & Chill?
You can visit The Espresso Bar, a local coffee shop and smoothie juice bar, or stop by the Marathon gas station which also offers coffee and convenience items.
Are there any automotive or vehicle-related services near Dairy Queen Grill & Chill?
Nearby automotive services include Mister Car Wash, BP auto detailing, Jiffy Lube for oil changes and tire repairs, and AutoZone for automotive parts and repairs.
Does Dairy Queen Grill & Chill have any special deals or apps for discounts?
Yes, you can download the Dairy Queen app for exclusive deals and mobile ordering rewards to enhance your dining experience.
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