McDonald's

3.5
1084 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
4680 Hwy 53, Poplarville, MS
39470, United States

Hours

Reviews

3.5
1,084 reviews
5 stars
378
4 stars
243
3 stars
202
2 stars
86
1 star
175

What are people saying?

AI-generated from recent customer reviews

Service Speed

Customers frequently reported extremely slow service, particularly in the drive-thru, with long wait times and orders often mixed up.

Food Quality

There were numerous complaints about food being served cold, stale, or incorrect, with some customers expressing concerns about food safety.

Staff Attitude

While some reviews noted friendly staff, many others reported rude or passive-aggressive behavior from employees, contributing to a negative customer experience.

Cleanliness

The cleanliness of the restaurant and restrooms was inconsistent, with several customers mentioning dirty conditions.

Management Issues

Several reviews indicated a lack of effective management, with complaints about untrained staff and poor organization affecting service quality.
  • BB
    B-Free
    Dec 14, 2025
    3.0
    The staff is usually slow and quite passive-aggressive, but aside from that, the food is among the highest quality McDonald's in this area, in my opinion.
  • PS
    Pete Sciarabba
    Nov 6, 2025
    2.0
    I typically don't do much fast food these days, but had a hankering for a Big Mac. It's probably been 3 or 4 years since I've had one. It was cold, I mean not even lukewarm. Oh well, I guess it will be another 3 or so years before I try again. Just brought the grands here because that's what they wanted. They just can't get it together. They up-sized the drinks and charged us. We didn't ask for that, these are little kids. When we told them, they looked like a deer in the headlights, lost as a goose. Couldn't understand what happened.
  • WB
    William Brumbaugh
    Oct 25, 2025
    1.0
    Slowest fast food you will ever get had to stay in the pickup line for 10 mins for 1 hot and spicy
  • LJ
    Larry Johnson
    Oct 25, 2025
    3.0
    My wife's filet of fish was great, however my quarter pounder was old and cold. Service was slow and did not receive napkins and ketchup.
  • BM
    Brandy McCoy
    Sep 26, 2025
    1.0
    Slow. Rude. Waited 35 mins in drive thru then was told to co.e in to fix the order they got wrong. Was told I messed up my order so I have to come in or give her my card to go in...NOT TODAY!

Frequently Asked Questions About McDonald's

What are the regular operating hours of McDonald's in Poplarville, MS?

McDonald's in Poplarville operates from 5:30 AM to 11:00 PM Monday through Wednesday and Sunday, and from 5:30 AM to 1:00 AM Thursday through Saturday.

When is the drive-through service available at this McDonald's location?

The drive-through is open from 5:30 AM to 11:00 PM daily except on Thursday through Saturday when it is open until 1:00 AM.