Brand Certified
McDonald's
3.2(1096 reviews)
Certified by McDonald's • Mar 01, 2026
Business Details
145 Hwy 15 Byp N, Pontotoc, MS
38863, United States
Certified by McDonald's • Mar 01, 2026
(662) 489-6100
Certified by McDonald's • Mar 01, 2026
http://www.mcdonalds.com/
Certified by McDonald's • Mar 01, 2026
About
Certified by McDonald's • Mar 01, 2026
Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Details
- Drive-throughAvailable
Location
Certified by McDonald's • Mar 01, 2026
Hours
Certified by McDonald's • Mar 01, 2026
Reviews
3.2
1,096 reviews
5 stars
316
4 stars
181
3 stars
227
2 stars
114
1 star
258
What are people saying?
AI-generated from recent customer reviews
Service Quality
Numerous reviews highlighted poor customer service, including rude staff, long wait times, and incorrect orders.
Food Quality
Customers frequently reported issues with food quality, including cold, stale, or improperly prepared items.
Cleanliness
Several reviews mentioned unsanitary conditions, including reports of bugs and dirty dining areas.
Staff Attitude
Many customers expressed dissatisfaction with the attitude of the staff, describing them as unprofessional and uninterested in providing good service.
- ACAri ColemanFeb 3, 20261.0I work overnight and I ask for the same thing every night . Somehow they always seem irritated with having to be at work , they sound bored and hardly listen. When people don't want specific things on their food that needs to be upheld. Asked for no ketchup got a burger full , the girl asked if I wanted medium or large, said large got a large drink and small fry.
- SFSheryl FranklinJan 23, 20261.0When I say, this is the worst McDonald's ever, I do mean EVER!!!! Fries was cold x3 tries and then they all had really nasty attitudes!!! I will drive to Batesville or Hollysprings before I go or allow my family to ever spend a dime here again.... This is the 3rd time I have experience these rude workers and unsafe food... They are going to make some one really sick.
- SAShanda AtkinsonJan 22, 20261.0My food was awful. The meat was old. I gave it to my dogs. Money was wasted
- BMBetsy MorganJan 22, 20265.0Like most McDonald's, it's fast food served fast. Clean and tidy.
- WWWill WilsonNov 29, 20251.0I go here a lot but this morning 11-29-25 was awful first things first there’s like 8 people in there but they ain’t doing nothing awful customer service then I asked for a sausage McGriddle meal and would you believe they gave me a McMuffin no hash brown why are yall putting that deaf lady on the drive thru I also ordered the chips ahoy coffee thing and would you believe they had the blind girl making it cause SHE HANDED IT TO ME COVERED IN CARAMEL SYRUP. CAN WE PLEASE GET THE ROBOTS IN THIS LOCATION AI IS THE ONLY WAY TO SAVE THIS LOCATION THE HUMANS ARENT SMART ENOUGH TO WORK FOR HERE WE NEED FLIPPY. Have a blessed day
Frequently Asked Questions About McDonald's
What are the operating hours of McDonald's in Pontotoc, MS?
McDonald's Pontotoc is open 24 hours every day of the week.
Does this McDonald's location have a drive-thru? If so, what are its hours?
Yes, this McDonald's has a drive-thru open 24 hours daily.
What delivery services does McDonald's Pontotoc offer and when are they available?
Delivery is available daily from 5:00 AM to 2:00 AM, with curbside pickup.
Can I order food from McDonald's Pontotoc through an app?
Yes, you can order through the McDonald's App available on both iOS and Android platforms.
What payment options are accepted at McDonald's Pontotoc?
They accept American Express, Android Pay, Apple Pay, Cash, Discover, Mastercard, and Visa.
What services does McDonald's Pontotoc offer on site?
Services include drive-thru, gift cards, McDelivery, mobile offers, mobile ordering, and free WiFi.
Where is McDonald's Pontotoc located?
It is located at 145 Hwy 15 Byp N, Pontotoc, MS 38863, United States.
What nearby places can I visit before or after dining at McDonald's Pontotoc?
Nearby places include True Value hardware store, CVS Pharmacy, and La Parrilla Mexican restaurant.
Are there nearby gas stations near McDonald's Pontotoc for refueling?
Yes, Sunoco and J B's Quick Stop gas stations are nearby for convenience.
What other fast food options are close to McDonald's Pontotoc?
Nearby fast food restaurants include Wendy's and Js Kitchen soul food restaurant.
Brand Certified Facts from McDonald's
This information is certified by McDonald's and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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