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Brand Certified

Wendy's

3.8
(693 reviews)

Business Details

(601) 656-5040

About

Fast Food RestaurantBreakfast RestaurantWendy's
Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupNot available

Location

Wendy's
398 West Main Street, Philadelphia, MS
39350, United States

Hours

Reviews

3.8
693 reviews
5 stars
287
4 stars
180
3 stars
119
2 stars
38
1 star
69

What are people saying?

AI-generated from recent customer reviews

Food Quality

Many customers reported a decline in food quality, with issues like cold fries, incorrect orders, and unappetizing meals.

Cleanliness

Numerous reviews highlighted unsanitary conditions in the restaurant, including dirty dining areas and restrooms.

Customer Service

Customer service experiences varied widely, with some praising friendly staff while others reported rudeness and unprofessional behavior.

Service Speed

Several customers noted slow service, both in the drive-thru and dining areas, leading to frustration.
  • KK
    KB
    Feb 11, 2026
    1.0
    im so sorry but Wendy's had killed my appetite for burgers or any type of meat. the double baconator i got tasted weird and the last bite tasted like full on blood. I literally threw up to get the taste out of my mouth. I apologize for this review😭😭😭
  • MR
    Michael Runnels
    Jan 29, 2026
    3.0
    Food quality in all Wendy's locations have declined over the years but if you want fast service this is the place to go.
  • EE
    emily
    Nov 8, 2025
    4.0
    It's always good when we go but I've heard people having problems but isn't that everywhere?
  • LB
    Lynn Barrett
    Oct 17, 2025
    5.0
    Food was great
  • AG
    Amber Garrison
    Oct 11, 2025
    1.0
    Restaurant was filthy, the lady taking our order walked away several times while we were placing our order and paying, there were no cups for the ketchup, there were no straws, and the fries were cold, probably because it took so long to get our food.

Brand Certified Facts from Wendy's

This information is certified by Wendy's and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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  • Legal business name
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  • Phone number
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