Food Quality
Many customers reported a decline in food quality, with issues like cold fries, incorrect orders, and unappetizing meals.
Cleanliness
Numerous reviews highlighted unsanitary conditions in the restaurant, including dirty dining areas and restrooms.
Customer Service
Customer service experiences varied widely, with some praising friendly staff while others reported rudeness and unprofessional behavior.
Service Speed
Several customers noted slow service, both in the drive-thru and dining areas, leading to frustration.