McDonald's

3.3
1374 reviews
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Business Details

1691 Hwy 16 W, Philadelphia, MS
39350, United States
(601) 656-0082
http://www.mcdonalds.com/
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About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
1691 Hwy 16 W, Philadelphia, MS
39350, United States

Hours

Reviews

3.3
1,374 reviews
5 stars
431
4 stars
247
3 stars
254
2 stars
159
1 star
283

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customers frequently reported rude and unhelpful staff, with many experiences of incorrect orders and long wait times.

Food Quality

The food quality was inconsistent, with complaints about cold items, raw patties, and overall poor preparation.

Cleanliness

Several reviews mentioned unsanitary conditions and a lack of cleanliness in the restaurant.

Management Issues

Many customers expressed dissatisfaction with management, citing a lack of supervision and poor handling of customer complaints.

Positive Experiences

Despite the negative feedback, some customers praised the food and service, highlighting friendly staff and good experiences.
  • EE
    emily
    Nov 8, 2025
    3.0
    Loud as always fast service late at night. Good midnight food
  • ML
    Morgan Leach
    Oct 19, 2025
    1.0
    Food is good but getting it was terrible I went thru the drive thru and they told my go to to paking 2 so I did, shecame with one order that wasn't ours so she looked confused and said we'll this what they gave me so I had to wait for my order still didn't get my drinks so when I asked for the drink when I finally got my order she(different employee)said I'm not supposed to be out I'm at the front I have to watch the register and went back in...so I went in and got my sons apple juices that was supposed to come with his happy meal..then she asked what our drink were and made me fill them up myself....like mama if I wanted to come in and do I mayself I would have parked from the get go.
  • LB
    Lynn Barrett
    Oct 17, 2025
    5.0
    Food was good
  • FE
    Flavio Espinoza
    Oct 8, 2025
    1.0
    Went there on 10/08/25 around 8:30pm ordered a double got a single, it was raw
  • AB
    Adrian Burton
    Oct 6, 2025
    1.0
    Went to McDonald's in Philadelphia, Ms with my children yesterday and ordered on the app. We parked at curbside, got our food, and came home. The patty was raw 🤢🤮. This isn't the first time this has happened lately either. Also, my dr pepper looked clearer than sweet tea.
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Frequently Asked Questions About McDonald's

What are the regular operating hours for this McDonald's location?

This McDonald's is open daily from 5:00 AM to 11:00 PM, except on Fridays and Saturdays when it stays open until 1:00 AM.

What are the drive-thru hours at this McDonald's?

The drive-thru is open from 5:00 AM to 11:00 PM daily, extending to 1:00 AM on Fridays and Saturdays.