McDonald's

3.5
1226 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
6 Parkway Lane, Petal, MS
39465, United States

Hours

Reviews

3.5
1,226 reviews
5 stars
454
4 stars
260
3 stars
187
2 stars
97
1 star
228

What are people saying?

AI-generated from recent customer reviews

Service Speed

Customers frequently reported long wait times, often exceeding 20 minutes, regardless of the time of day or number of cars in line.

Order Accuracy

Many reviews highlighted issues with incorrect orders, missing items, and failure to follow special requests.

Food Quality

Numerous customers complained about receiving cold, stale, or poorly prepared food, with some stating it was inedible.

Customer Service

Feedback indicated a lack of professionalism and friendliness among staff, with several customers describing rude interactions.

Management Issues

Several reviews suggested a need for better management and training, citing poor communication and organization among employees.
  • BS
    Barry Scott
    Nov 17, 2025
    2.0
    Unless you have 40 minutes to wait on your food, a sit down restaurant really is a quicker option. After I received my order I tested the wait time for 1 ranch sauce and 2 hot mustard on a separate order. 25 minutes to put three sauces in a bag. Bought experience is best. 1 and done for me
  • AL
    Adam Lyon
    Nov 6, 2025
    1.0
    I dont know if the new owners are incompetent or just dont care that the service (if you want to call it that ) has taken an unexpected (because I personally didnt think it could be worse than it was ) nose dive my last few trips have had missing food wrong items been cold and getting stale or just thrown together like a toddler made it. I get it you dont care because people will always come for the mighty golden arches but my God if you're going to charge $10 for a nugget or 2 for a simple cheeseburger 🍔 atleast try to get something right.
  • HD
    Hidden Djinn
    Nov 6, 2025
    3.0
    Not the best McDonald’s in the area. Not the worst
  • CS
    Carl Smith
    Oct 27, 2025
    5.0
    We were serviced well while passing through Petal.
  • CS
    Cynthia Sanguinetti
    Oct 27, 2025
    1.0
    Got charged $1.74 for a medium water showed up on the receipt as a medium tea. Second day ordered another medium water got charged. The same amount went in. Talk to him about it said it would be fine to be charged for it but they just need to tell me that they’re charging me $1.74 for water And not show up on the receipt as iced tea. Third day which is about a week and a half later give them time to talk about it in there happens again so they didn’t talk about it didn’t train people on what to do when somebody orders a medium water and they want to charge for it. It’s just deceptive marketing really

Frequently Asked Questions About McDonald's

What are the regular opening hours for McDonald's at 6 Parkway Lane, Petal, MS?

McDonald's at 6 Parkway Lane, Petal, MS is open from 5:00 AM to midnight Monday through Thursday and Sunday, and from 5:00 AM to 1:00 AM on Fridays and Saturdays.

Does this McDonald's location offer drive-thru service and what are its hours?

Yes, this McDonald's has a drive-thru open daily from 5:00 AM to midnight Sunday through Thursday, and until 1:00 AM on Fridays and Saturdays.