McDonald's

3.5
1235 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
6 Parkway Lane, Petal, MS
39465, United States

Hours

Reviews

3.5
1,235 reviews
5 stars
457
4 stars
262
3 stars
188
2 stars
97
1 star
231

What are people saying?

AI-generated from recent customer reviews

Service Speed

Customers frequently reported extremely long wait times for their orders, often exceeding 20-30 minutes, even with few cars in line.

Order Accuracy

Many reviews highlighted issues with incorrect orders, missing items, and food quality, indicating a lack of attention to detail.

Customer Service

Feedback indicated a mix of friendly and rude service, with several customers expressing frustration over unprofessional behavior from staff.

Food Quality

Numerous customers complained about cold, stale, or poorly prepared food, suggesting a decline in overall food quality.

Cleanliness

Several reviews mentioned unsanitary conditions in the restaurant, including dirty tables and poor maintenance.
  • LJ
    Larry Janicek
    Jan 3, 2026
    3.0
    Slow
  • UF
    U.s.a Forever
    Dec 31, 2025
    1.0
    My mother had 3 different combos and wanted them bagged in 3 different bags and not all smooshed in 1 bag. Jalen (a female) taking orders at 12:20 pm New Years Eve got EXTREMELY smart w my mother. Exact words "I cant promise you we can do that were BUSY at the moment" we asked her in another way to make her understand what we meant. She again got extremely smart and repeated herself in a rude tone. The other 2 in the window were super helpful. That tone over the speaker w the not willing to compromise the way we wanted our food bagged so it didnt get smooshed was unprofessional. I've never had anyone be that rude through a speaker and then not be at the window. Not a good look for McDonald's.
  • MM
    Mary McSwain
    Dec 27, 2025
    4.0
    The service is slow as ever but friendly. The food is average but convenient (definitely not fast). It could always use a good wipe down. I normally go inside to get my order because the drive-thru can be a nightmare.
  • EM
    Ethan Mcclain
    Dec 24, 2025
    1.0
    They did not get my order, right? There’s no straws And You forgot somebody’s fries
  • LR
    Leah Rhodes
    Dec 6, 2025
    1.0
    have waited an hour for a 16 count nugget and 2 burgers!!! this is crazy i have never in my life received such horrible service don’t ever come here. they keep handing out wrong orders to everyone then taking them back this is outrages never coming back!!!!

Frequently Asked Questions About McDonald's

What are the regular opening hours for McDonald's at 6 Parkway Lane, Petal, MS?

McDonald's at 6 Parkway Lane, Petal, MS is open from 5:00 AM to midnight Monday through Thursday and Sunday, and from 5:00 AM to 1:00 AM on Fridays and Saturdays.

Does this McDonald's location offer drive-thru service and what are its hours?

Yes, this McDonald's has a drive-thru open daily from 5:00 AM to midnight Sunday through Thursday, and until 1:00 AM on Fridays and Saturdays.