Wendy's

3.6
1169 reviews

About

Fast Food RestaurantBreakfast RestaurantWendy's
Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupNot available

Location

Wendy's
310 S. Pearson Road, Pearl, MS
39208, United States

Hours

Reviews

3.6
1,169 reviews
5 stars
438
4 stars
258
3 stars
189
2 stars
81
1 star
203

What are people saying?

AI-generated from recent customer reviews

Service Speed

Customers frequently reported slow service, particularly in the drive-thru, with long wait times and inefficient order processing.

Food Quality

Many reviews highlighted issues with food quality, including cold items, incorrect orders, and instances of undercooked food.

Cleanliness

The cleanliness of the dining area was often criticized, with reports of dirty tables and unsanitary conditions.

Staff Attitude

While some customers noted friendly staff, there were numerous complaints about rude behavior and lack of customer service.

Management Issues

Several reviews pointed to poor management practices, including inadequate staffing and failure to address customer complaints effectively.
  • PW
    Pat “PW71” Wilks
    Dec 8, 2025
    3.0
    Getting to be just as Unreliable as the rest of them! Use to be reliable, NOT anymore!!!
  • JJ
    JC
    Nov 16, 2025
    3.0
    Service here is always fairly slow. Has been for years. Employees are nice though. Food is usually fresh and hot.
  • PM
    Pat Malone
    Nov 9, 2025
    1.0
    When you pay for a combo only to find out the fountain drink machine is out! Or not working! Why didn't the Cashier mention that when she took the order! The Combo Cost $11 and cant even get something to drink! Besides the HB waz cold! Service was not good either!
  • ML
    Michelle Long
    Oct 7, 2025
    5.0
    Speaking for the night crew .They move quick in my opinion. Some people may think they’re slow because the line is literally wrapped around the building because people are constantly coming in. I’d rather wait a little longer and have hot food then be waiting in line to get some cold food that’s inaccurate. The food is always hot. For about 20 years through the remodeling and all that there’s never really just been a bad experience nothing that couldn’t be fixed right then the less than handful of times, that they had forgotten a burger or a fry they apologized immediately fixed it. They didn’t huff and puff like some places do. There are some young people that were there. I just got to see young people working Everybody’s respectful the drive-through the cashier even the people that are cooking if you walk in they acknowledge you. Everybody’s different but it’s clear that they’re hard-working employees and it’s a good place to eat.
  • AR
    Al Roberts
    Oct 5, 2025
    4.0
    I went drive through. The staff was friendly and fast. The food quality was good. Only complaint was the accuracy of the order. I asked for a minor ingredient to be left off and that didn't happen. That being said, I would definitely go back again.

Frequently Asked Questions About Wendy's

Is 224 - Pearson Road Wendy's still open?

Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.

What are the operating hours for the drive-thru at Wendy's on 310 S. Pearson Road?

The drive-thru at Wendy's on 310 S. Pearson Road is open Monday to Thursday and Sunday from 6:30 AM to 1:00 AM, and Friday to Saturday from 6:30 AM to 2:00 AM.