Business Details
About
Juice ShopRestaurantHealth Food RestaurantFast Food RestaurantSandwich RestaurantCafeBreakfast Restaurant
Tropical Smoothie Cafe® was born on a beach® and on that beach, we learned a better way to live. We make eating better easy breezy with fresh, made to order smoothies, wraps, flatbreads and bowls that instantly boost your mood.
Experience the good vibes of the tropics whether you’re ordering ahead in our app or online for delivery, curbside* or pickup. It’s like a tiny vacay in the middle of your day. You're on Tropic Time Now®.
*At participating locations.
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- Credit cardAvailable
Location
Hours
Reviews
4.2
377 reviews
5 stars
242
4 stars
57
3 stars
24
2 stars
14
1 star
40
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers reported poor customer service, including slow response times, unhelpful staff, and issues with order accuracy.
Smoothie Quality
Several reviews highlighted inconsistent smoothie quality, with complaints about watered-down drinks and missing ingredients.
Staffing Issues
Frequent mentions of being understaffed, leading to long wait times and inadequate service during busy hours.
Location Ambiance
The store's location inside a gas station received mixed reviews, with some customers appreciating the convenience while others noted a lack of seating and cleanliness.
Food Quality
While some customers enjoyed the food, others reported issues with order accuracy and food preparation.
- SJShunn JoLeeNov 16, 20253.0I really hate to write this cuz My Service here is usually very great.. This is not to get anyone fired or harshly handled.. But to Express My Experience In Hopes that A Lesson Be Learned. Everyone deserves the same great service. And if you make a mistake, it's better to face it with Grace. Instead of Avoiding the Customer.... today for whatever reason I feel like Everyone else in the Store got Great Customer service. And I was Treated like an After thought or Side Note of some sort.. I put it in an Online Order of a Wrap and Smoothie.. and when I arrived. I saw the wrap on the shelf & was able to let them know, It seems they had forgotten or overlooked the smoothie on the ticket. Or forgotten.. mistakes happen & there was a Line so I Understand.. However, the lack of apologies, the over tending to everyone else. Handing them their orders in the hands even. Smiles. And 'Have a Great Day', ''Sorry for the wait '... I GOT NONE OF THAT.. while everyone else did.. everyone else was made a Priority. And They simply sat my items on the shelf and moved on.. No thank you.. No Have a Good One.. NOTHING.. and I was Standing Right Next To The Shelf & by the time my Smoothie Came Out, It was Just Me and One Other Person. Again. I understand ppl have flaws & mistakes happen. I don't expect Perfection. But I do Expect at Least The Basics of Good Customer Service. Just Something to be More mindful about, especially if and when you make mistakes. Face It With Grace. I do Also wanna Add.. THE SMOOTHIE TASTES GREAT !!!! haven't tastes the wrap yet. But I'm sure it's great too.. This is one reason I don't mind being patient with TSC & It's Team. Cuz ik the tediousness that feeds greatness !!! I don't mind you taking your time and focus for quality & excellence.. just don't take advantage of Ppls patience and grace either ! 💯💖
- KPKiana PaulineNov 8, 20255.0I love coming here!
- MMMitchellNov 7, 20251.0I placed an order to be picked up at 7:40 AM this morning (Friday, 11/7/2025). Upon arriving at Tropical, I found the store closed and no staff present, although other customers were there as well. The gas station attendant mentioned that the staff might be sick. I attempted to call for a refund at 8:00 AM, but there was no answer. I’ve called 8:00am, 8:30am and 1:50ish ppm and no answer
- MWMenitha WilliamsSep 20, 20255.0I drove out my way to here. Especially on off days. A treat for myself. I tried the mango magic and it was very delicious. I've been back several times just for it. Need more Tropical Smoothies Cafes around. Great tasting smoothies and bowls. Always a treat.
- JNJennifer NothaftAug 22, 20251.0Given a really bad quality smoothie. I was buying them frequently but I am not longer going due to the quality.
Frequently Asked Questions About Tropical Smoothie Cafe
Does Tropical Smoothie Cafe accept reservations?
No, Tropical Smoothie Cafe does not accept reservations.
What are the regular opening hours for dine-in at Tropical Smoothie Cafe?
Tropical Smoothie Cafe is open for dine-in from 7:00 AM to 7:00 PM Monday through Saturday, and 7:00 AM to 7:00 PM on Sunday.
What services does Tropical Smoothie Cafe offer for pickup and delivery?
The cafe offers in-store pickup, curbside pickup, delivery, and same day delivery services.
Can I order food from Tropical Smoothie Cafe using a mobile app?
Yes, you can order from Tropical Smoothie Cafe using their app available on iOS and Android, or order online through their delivery website.
What types of meals are served at Tropical Smoothie Cafe?
They serve breakfast, lunch, brunch, dinner, and late night meals.
Does Tropical Smoothie Cafe have options for dietary preferences like vegan or gluten-free?
Yes, Tropical Smoothie Cafe offers vegan, vegetarian, and gluten-free options as part of their menu.
What payment methods are accepted at Tropical Smoothie Cafe?
They accept American Express, Android Pay, Apple Pay, cash, contactless payments, Discover, Mastercard, and Visa.
What are some nearby hotels where I can stay if visiting Tropical Smoothie Cafe?
Nearby hotels include Hampton Inn Jackson/Pearl-International Airport, Econo Lodge, Comfort Inn, Hampton by Hilton, and Best Western Airport Inn.
Are there other dining options close to Tropical Smoothie Cafe?
Yes, nearby dining options include Frisco Deli, Krispy Krunchy Chicken, Arby's, Wendy's, Waffle House, MrBeast Burger, Burger King, and Ruby Tuesday.
Where can I find gas stations near Tropical Smoothie Cafe if I need fuel?
Nearby gas stations include Texaco, Chevron, and Shell, which also offers convenience store services and car wash.