McDonald's

3.2
1904 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
402 Riverwind Dr, Pearl, MS
39208, United States

Hours

Reviews

3.2
1,904 reviews
5 stars
553
4 stars
331
3 stars
350
2 stars
197
1 star
473

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customers frequently reported poor customer service, including rude staff and incorrect orders.

Speed of Service

Many reviews highlighted long wait times, particularly during peak hours, leading to frustration among customers.

Food Quality

Several customers complained about food being cold, old, or incorrectly prepared, with some noting issues like burnt burgers and missing items.

Cleanliness

There were multiple mentions of unsanitary conditions, particularly in the bathrooms and dining area.

Staff Attitude

Reviews indicated a lack of professionalism among staff, with reports of employees being distracted or unhelpful.
  • SB
    Shay B
    2 days ago
    1.0
    The whole restaurant was disgusting food and drinks pills on every table on the floors. The women’s bathroom, one of the stalls had what looked like. Blood smeared on the seat!! Not one person was even attempting to clean anything!
  • CB
    Clay B.
    2 days ago
    1.0
    They didn't give me my hash browns
  • PY
    paul yamas
    4 days ago
    1.0
    Picked up food for my son at 7:30 pm and found an opened pack of Tylenol in his meal. There’s obviously no food safety standards or or care from those who work there. My son was upset he had to throw his food away. But a good lesson on how people should care about the food they prepare. Never again!
  • DW
    Destiny Wilson
    Nov 14, 2025
    3.0
    First, theres a hair on it😬 Its very obviously quickly thrown together as you can see the patties are not even at all🤣 But other than that I'm still about to eat it bc I'm starving. Service was quick and nobody was rude or anything. The fish sandwich always makes me sick but its so delicious..
  • AR
    Al Roberts
    Oct 20, 2025
    4.0
    Drive-thru islways a very pleasant experience, the staff is always friendly. They get you through quickly!

Frequently Asked Questions About McDonald's

What are the operating hours for McDonald's in Pearl, MS?

McDonald's in Pearl, MS operates 24 hours a day, 7 days a week.

Does this McDonald's location have a drive-thru service?

Yes, this McDonald's location offers 24/7 drive-thru service.