McDonald's

3.2
1916 reviews
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Business Details

402 Riverwind Dr, Pearl, MS
39208, United States
(601) 939-0161
http://www.mcdonalds.com/
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About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
402 Riverwind Dr, Pearl, MS
39208, United States

Hours

Reviews

3.2
1,916 reviews
5 stars
558
4 stars
335
3 stars
350
2 stars
197
1 star
476

What are people saying?

AI-generated from recent customer reviews

Customer Service

Numerous reviews highlighted poor customer service, with reports of rude staff, incorrect orders, and lack of acknowledgment from employees.

Food Quality

Many customers complained about food being cold, old, or incorrectly prepared, with several instances of unsanitary conditions noted.

Cleanliness

Several reviews pointed out that the restaurant was dirty, with unclean tables and bathrooms, contributing to a negative dining experience.

Order Accuracy

Frequent issues with incorrect orders were reported, leading to customer frustration and dissatisfaction.

Positive Experiences

Despite the negative feedback, some customers praised the quick service and friendly staff at certain times, indicating that experiences can vary.
  • KT
    Kristen “Kat” Tabor
    1 day ago
    1.0
    They don't serve fries at this location, no one wants to work here it seems, the mood of the crew is abysmal. I feel bad for them.
  • KD
    Kloey Davis
    Dec 31, 2025
    1.0
    Honestly extremely disappointed. I've ordered from here with door dash twice. The first time it took an hour for them to make the food for the washer. No worning number to call for the restaurant. The 2nd time it took 2 HOURS. I finally gave up. There was no way to get ahold of them because if you call the number it says invalid number. Really needs to be fixed.
  • GT
    Gavin thompson
    Dec 27, 2025
    1.0
    MANAGER! Whoever on the drive thru speaker at 12:11 pm on 12/27/25 need to be moved to a COOK. This female does not need to speak to customers. Just rude unsettling and sounds like she hate everyone.
  • JJ
    Jeffrey Jolly
    Dec 10, 2025
    1.0
    Because it’s near and I love McDonald’s food. Otherwise, the customer service is appalling and I would suggest finding somewhere else.
  • AS
    Ahmad Sav
    Dec 9, 2025
    5.0
    A great place to spend time with friends or family. Highly enjoyable
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Frequently Asked Questions About McDonald's

What are the operating hours for McDonald's in Pearl, MS?

McDonald's in Pearl, MS operates 24 hours a day, 7 days a week.

Does this McDonald's location have a drive-thru service?

Yes, this McDonald's location offers 24/7 drive-thru service.