Business Details
About
Fast Food RestaurantIce Cream ShopDairy Queen
Soft-serve ice cream & signature shakes top the menu at this classic burger & fries fast-food chain.
Details
- Drive-throughAvailable
- [Free/Paid] wi-fiNot available
- RestroomAvailable
- Welcomes familiesAvailable
Location
Hours
Reviews
3.8
525 reviews
5 stars
233
4 stars
117
3 stars
71
2 stars
25
1 star
79
What are people saying?
AI-generated from recent customer reviews
Service Issues
Numerous reviews highlighted slow service, rude staff, and incorrect orders, leading to a negative customer experience.
Food Quality
Customers reported inconsistent food quality, with complaints about burnt items, incorrect orders, and poor presentation.
Positive Staff Interactions
Despite the issues, some customers praised friendly and helpful staff members, particularly in the drive-thru.
Cleanliness Concerns
Several reviews mentioned cleanliness issues, including mold in the dining area and unsanitary conditions.
Ice Cream Praise
Many customers enjoyed the ice cream offerings, noting that the ice cream itself was consistently good.
- SWStacy WilsonJan 4, 20263.0I had the $7 chicken tenders meal deal--3 tenders, fries, soda, and a kid's sundae. After paying for the food at the drive-thru window, we were told to pull down. After about five minutes or so, family went in to retrieve it. The ice cream, tenders, and soda was delicious. The fries was cold. The family had the cheeseburger meal deals. Their fries and burgers were cold, as well.
- TPtanya perryDec 27, 20253.0The food was great and the young lady in drive-thru, Ashley, was awesome. Unfortunately, while the young lady was taking my order, another lady took over the mic and was very rude and impatient. I believe her name was Shirley. Very bad customer service.
- SJShannon JenkinsDec 8, 20251.0I am a loyal DQ Pearl Mississippi customer and I frequent this shop several.times a week. Im usually very pleased and enjoy the friendly staff conversations. Tonight however, there is the rudest girl ever working the drive through. I asked for water after reciving my order and she closes the window and let out a perturbed scream!! I was like wth. Then she did not give napkins or a eating utensil (necessary for ice cream) and I had to go back through the line to request these items and she just stared at me like she could kill me and slammed the items in my hand and slammed the window!! She doesn't know me from Adam, so it's obviously a HER problem, but I'll be dangd if I'm gonna patronize a local.business and be treated with such rudeness and hostility. I'm only writing this because if I owned this establishment I would want to know if one of my employees pulled this kinda stunt, so I could pull her out of the line of customer service. I know that if I acted that way to clients at my job I would've been fired long ago. If you hate working with the public (and I was very nice) so vehemently...get a different job! I really hate complaining and rarely ever do...but this really ruined my evening after a long work day for doing absolutely nothing but spending money at a local restaurant and acting like a decent human being. Geez.
- DHDavid HaskinsNov 26, 20253.0Service was slow.
- JJJill22Sep 28, 20255.0More like a complaint about google maps having the wrong hours they close at 10pm not 1030pm
Frequently Asked Questions About Dairy Queen Grill & Chill
What type of food and treats does Dairy Queen Grill & Chill offer?
Dairy Queen Grill & Chill features soft-serve ice cream, signature shakes, Blizzard® Treats, Grillburgers®, Chicken Strip Baskets, and DQCakes.com ice cream cakes.
What are the daily operating hours of Dairy Queen Grill & Chill?
The restaurant is open every day from 10:30 AM to 10:00 PM.
Is Dairy Queen Grill & Chill closed on major holidays?
Yes, the location is closed on November 27, 2025 (Thanksgiving) and December 25, 2025 (Christmas).
Does Dairy Queen Grill & Chill offer drive-thru service?
Yes, this location has a drive-thru for convenient ordering and pickup.
Are there facilities available for families with children at Dairy Queen Grill & Chill?
Yes, the restaurant is family-friendly and provides booster seats, high chairs, and is wheelchair accessible.
Can I place orders online or use a mobile app at Dairy Queen Grill & Chill?
Yes, you can order online for pickup and download the Dairy Queen app for exclusive deals and mobile ordering.
Does Dairy Queen Grill & Chill provide free WiFi to customers?
Yes, free WiFi is available for customers at this location.
What nearby dining options can I check out before or after visiting Dairy Queen Grill & Chill?
Nearby restaurants include McAlister's Deli, Wing Zone, Los Parrilleros Mexican Grille, Ruby Tuesday, Steak 'n Shake, MrBeast Burger, and The Lost Cajun.
Are there any nearby fitness or wellness centers near Dairy Queen Grill & Chill?
Yes, Snap Fitness gym and Xcel Rehab Physical Therapy Clinic are nearby for fitness and rehabilitation needs.
If I'm visiting nearby dental offices like Smile Design Orthodontics, can I easily stop by Dairy Queen Grill & Chill for a meal or treat?
Absolutely, Dairy Queen Grill & Chill is close to Smile Design Orthodontics, The Pediatric Dental Studio, Mint Dental MS, and Pearl River Dental Group, making it convenient for a meal or ice cream after your appointment.