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Brand Certified

Chipotle Mexican Grill

4.0
(195 reviews)

Business Details

5718 Highway 80 E, Pearl, MS
39208, United States
(228) 299-0016

About

Mexican Restaurant
Chipotle Brandon is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.

Location

Chipotle Mexican Grill
5718 Highway 80 E, Pearl, MS
39208, United States

Hours

Reviews

4.0
195 reviews
5 stars
112
4 stars
29
3 stars
16
2 stars
11
1 star
27

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customer experiences with service quality were mixed, with some praising friendly staff while others reported rude interactions and poor service.

Food Consistency

While many customers enjoyed the food and found it fresh, there were numerous complaints about missing ingredients, portion sizes, and bland flavors.

Cleanliness Issues

Several reviews highlighted cleanliness problems, including dirty tables, floors, and unsanitary conditions in the restaurant.

Order Accuracy

There were frequent issues with order accuracy, including missing items and incorrect portions, leading to customer dissatisfaction.

Operational Hours

Customers expressed frustration over inconsistent operational hours and running out of menu items before closing time.
  • TT
    tallpaul63
    Feb 22, 2026
    5.0
    We were a group of 23 persons and the team was the best.
  • JD
    John “jb” doe23
    Feb 17, 2026
    5.0
    They know how to make some delicious Chipotle and they the best in town I'm definitely coming back to have another amazing experience. 👍🏾👍🏾👍🏾👍🏾👍🏾
  • MS
    Mahogany Stone
    Feb 15, 2026
    3.0
    For the most part this locations service, efficiency, and quality of food is good however today when I got my food I am missing the majority of my toppings & highly disappointed on not being properly informed on why specific ingredients were not added to my meal when I use the same order online every time I come in.
  • HK
    Haylee KIng
    Jan 20, 2026
    5.0
    Love the service here, Jaylee and Steve were so kind and helped me pick out what I wanted and try new options. I'm definitely satisfied and will be back, even if it's just to see the two of them! #powerduo!
  • NN
    Nikki
    Jan 20, 2026
    3.0
    I ordered via the app & had my food brought to me by a friend that was headed to me (an hour & 20 away). I redeemed the reward for the free queso & adding the side of chimichurri to my bowl . Both were left off and I was so sad because I was so excited to get a good lunch . Even pushed my lunch back 3hrs just to not have my complete order . Tried reaching out through customer service but it wouldn’t submit my ticket .

Frequently Asked Questions About Chipotle Mexican Grill

What type of food does Chipotle Mexican Grill in Brandon serve?

Chipotle Brandon serves customizable Mexican-inspired dishes like burritos, bowls, quesadillas, tacos, and salads made with responsibly sourced, wholesome ingredients.

What are the operating hours for Chipotle Mexican Grill in Brandon?

Chipotle Brandon is open daily from 10:45 AM to 11:00 PM.

Brand Certified Facts from Chipotle Mexican Grill

This information is certified by Chipotle Mexican Grill and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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