Business Details
About
Fast Food RestaurantIce Cream ShopDairy Queen
Soft-serve ice cream & signature shakes top the menu at this classic burger & fries fast-food chain.
Details
- Drive-throughAvailable
- [Free/Paid] wi-fiNot available
- RestroomAvailable
- Welcomes familiesAvailable
Location
Hours
Reviews
3.9
554 reviews
5 stars
271
4 stars
122
3 stars
62
2 stars
26
1 star
73
What are people saying?
AI-generated from recent customer reviews
Service Issues
Numerous customers reported poor service, including long wait times, rude staff, and incorrect orders.
Staff Behavior
Feedback highlighted inconsistent staff behavior, with some employees being friendly and helpful while others were rude and unprofessional.
Food Quality
While some customers enjoyed the food, there were complaints about incorrect orders, poor food preparation, and items being served cold or improperly made.
Cleanliness
Several reviews mentioned cleanliness issues within the restaurant, affecting the overall dining experience.
Mixed Experiences
Overall experiences varied significantly based on the staff present during visits, leading to inconsistent customer satisfaction.
- SLSteve LadnierJan 4, 20265.0This is a good place to eat and get ice cream š¦šØ they need more than one cook and they need some cleaning tables after everyone is eating and the š» restrooms need to be freshned up they should advertise on indeed to bring more people into work the service is great and the staff is very friendly and helpful have a great šš night may God bless y'all
- DPDivine ParkerJan 4, 20265.0MISS HONEY & HER FULL STAFF HERE IN THE PASCAGOULA, MS LOCATION ARE EXTREMELY SUPER NICE
- LLLGDec 17, 20251.0Thanks for leaving my wife and I standing at the front counter for several minutes without even taking care of us one bit but taking care of three people in the drive-thru. We took our business next door to Burger King. There was not a single person in that building eating ordering or anything we were the only customer in that building. The manager gets an F- that was unbelievable, like you cannot simply just take someone's order but yet you come to two different people at the counter. 12/17/25 630p you stink at service. We didn't get a single bit of service while we were there. So thank you, thank you for absolutely providing nothing of value, your lack of attentiveness is clear for you B health code rating. Your 1 star rating though, that's very well deserved.
- PPPocahontasDec 7, 20251.0At first with the people from before i would have given 6+ stars but now these new people that bought the place are fully rude at first when i first seen them ik it was bad news fast forward a few months they totally mis treat workers and customers that short indian man Mr.Wick & woman Ms.Honey up there literally talks to customers badly then mistreated a worker making him do stoole work before these people showed up he was doing a excellent job and but when they showed up they kept berating him then had the nerve to slam a item at him then when he stood up for himself he(mr.wick) fully threatened to fire him and to call his mom but when he gave him her number he then tried to say heāll wait instead bc he had to figure what lie he was going to tell i also noticed how Ms.Honey kept trying to intimidate the worker by continually complaining about him and how when nobody is looking she tries to mug at him then they tried to befriend the other workers and lie to them trying to convince them he isnāt doing his job i watched and heard them in the back laughing and lying on him and even lied to the workerās mother trying to flip the story and make the worker look like heās in the wrong when in reality it was them i ended up stopping and telling her the truth she already knew the truth these people are totally bringing the place down š¤®š¤®negative stars
- CPchris perrymanNov 24, 20254.0Your #1 stop for a blizzard or ice cream products. The cheese burger and fries are decent. If you have never tried a ice cream cake you got to get one...
Frequently Asked Questions About Dairy Queen Grill & Chill
Where is Dairy Queen Grill & Chill located?
Dairy Queen Grill & Chill is located at 2421 Denny Ave, Pascagoula, MS 39567-2417, USA.
What are the opening hours of Dairy Queen Grill & Chill?
Dairy Queen Grill & Chill is open daily from 10:00 AM to 10:00 PM.
What types of food and treats are offered at Dairy Queen Grill & Chill?
They offer soft-serve ice cream, BlizzardĀ® treats, chicken strip baskets, GrillburgersĀ®, shakes and malts, and signature cakes from DQCakes.com.
Does Dairy Queen Grill & Chill offer drive-thru service?
Yes, Dairy Queen Grill & Chill features a drive-thru service for convenient ordering.
Is Dairy Queen Grill & Chill family-friendly and accessible for children?
Yes, the location welcomes families and children, provides high chairs, has outdoor seating, and is wheelchair accessible.
Can I order food online or use a mobile app at Dairy Queen Grill & Chill?
Yes, you can order online through their website or use the Dairy Queen mobile app for exclusive deals and mobile ordering with rewards.
Are there restrooms and free WiFi available at Dairy Queen Grill & Chill?
Yes, the location has restrooms and offers free WiFi to customers.
What nearby places can I visit before or after dining at Dairy Queen Grill & Chill?
You can visit the Scranton Floating Museum for a historical experience or enjoy a spa treatment at Yoshiko Oriental Health Spa nearby.
Are there other fast-food options near Dairy Queen Grill & Chill?
Yes, nearby fast-food options include Burger King and Krystal, both great for quick meals before or after your visit.
What local services are close to Dairy Queen Grill & Chill that could be convenient for visitors?
Nearby services include Goodwill Industries of South Mississippi for thrift shopping, Snap Fitness for workouts, and Midsouth Auto & Truck Sales for vehicle needs.