McDonald's

3.1
912 reviews
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Business Details

1803 Jackson Ave W, Oxford, MS
38655, United States
(662) 236-6600
http://www.mcdonalds.com/
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About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
1803 Jackson Ave W, Oxford, MS
38655, United States

Hours

Reviews

3.1
912 reviews
5 stars
268
4 stars
141
3 stars
167
2 stars
92
1 star
244

What are people saying?

AI-generated from recent customer reviews

Service Quality

Numerous customers reported extremely poor service, including rude employees, long wait times, and incorrect orders.

Food Quality

Many reviews mentioned cold or poorly prepared food, with some customers expressing disappointment in the freshness and taste.

Management Issues

Frequent complaints about management and staffing problems, including lack of professionalism and inadequate training for employees.

Customer Experience

Overall, customers expressed frustration with their experiences, citing issues with order accuracy, wait times, and employee attitudes.

Inconsistent Performance

While some customers had positive experiences with food quality and service, these were overshadowed by the majority of negative feedback.
  • LT
    Lila Todd
    Nov 17, 2025
    1.0
    I’ve been stuck in line for 45 minutes and they haven’t answered either intercom in 30.
  • AM
    Angie Moore
    Nov 11, 2025
    5.0
    The staff is so friendly, and I have yet to get the "our ice cream machine is broken" bit.
  • TT
    Toni Taylor
    Nov 1, 2025
    2.0
    Why ask for a table number and be told that it will be brought to u if they still just keep it on the counter for you to come get it ? What was the point of the kiosk ?
  • BT
    B Taylor
    Oct 24, 2025
    1.0
    Spent $30 on the mobile app for an order for pick up at 10:43pm on 10/23/25, come in to pick up my food, wait for an hour and a half just to find out that “they called my number” before I had even arrived and then said they can’t give me my food because of their “policy.” Do not spend your money at this sorry excuse for a McDonalds. I get that it’s fast food so you can’t expect the best service, but c’mon. An hour and a half and $30, and no food or drink to show for it at all. The workers are terrible, the food is dry, and it takes 15 mins on a good day to get your food. Terrible restaurant. Needs to hire better managers. And really just an entire new and better staff.
  • SM
    Sheridan Maiden
    Oct 6, 2025
    1.0
    I went to this restaurant Sunday, October 5, 2025 at 9:33. I had pla e my order on the McDonald's app ahead of time to ensure my order would be expedited. However I didn't get my food until 10: 40. As I waited for my order I saw multiple employees leave the restaurant. I went in to see what was going on and saw only two employees working. In the meanwhile the drive through window was closed and no one working the counter. Additionally, the parking lot was full and customers were upset but no one offered any explanation. When I finally got my order the food was cold and when I employee at the window, I was told to drive around the store and get back in line. The line was long and moving slow. This was an awful experience and poor customer service.
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Frequently Asked Questions About McDonald's

What are the operating hours of McDonald's in Oxford, MS?

McDonald's in Oxford, MS operates 24 hours a day, 7 days a week, including holidays.

Does this McDonald's location offer delivery services?

Yes, McDonald's offers delivery services including same-day and no-contact delivery.