McDonald's

3.0
1280 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
1900 University Ave, Oxford, MS
38655, United States

Hours

Reviews

3.0
1,280 reviews
5 stars
328
4 stars
237
3 stars
219
2 stars
132
1 star
364

What are people saying?

AI-generated from recent customer reviews

Service Quality

Numerous customers reported extremely poor service, including rude staff, long wait times, and incorrect orders.

Food Quality

Many reviews highlighted issues with food freshness, including cold and overcooked items, as well as missing components in orders.

Management Issues

Frequent complaints about incompetent management and lack of staff training were noted, leading to a consistently negative customer experience.

Customer Experience

Customers expressed frustration over the lack of responsiveness and care from employees, contributing to an overall feeling of being unwelcome.
  • JR
    John Ray
    Dec 27, 2025
    1.0
    Crew members go out of their way to make you feel unwelcome.
  • ER
    Elaine Rush
    Dec 20, 2025
    1.0
    Old cold fries my nuggets were barely warm. I won't br back
  • BD
    Barry Doughty
    Dec 4, 2025
    5.0
    I have always had a wonderful experience at this McDonald’s. The staff are very friendly and eager to please.
  • LB
    Luke Bradshaw
    Nov 16, 2025
    1.0
    Ordered via the mobile app. It took me sitting in line brake 30 min to just reach the kiosk. The line didn’t move at all for that time. It wasn’t that crowded. The workers are truly the trashiest and slowest people ever. They threaten you if you press them on the timeliness of their service. It was a late night food run but it was truly ridiculous that it took me nearly an hour for a simple Big Mac meal. Absolutely worthless employees.
  • KT
    Keyanna Tabor
    Nov 13, 2025
    1.0
    Placed a mobile order and even waited ten to minutes to give them time to fix it since I don’t live far. I get there to the order screen and sat for a while no one came on the intercom. So I drove around to the first window didn’t see anyone. Then I pulled up to the second window I finally see the manager WITH THE HEADSET ON leaning on the counter so I waited because I’m clearly right there. No response so I had to knock on the window to even get some assistance and even then had to wait for my order. Only to be told I can’t get the milkshake I paid for because they don’t do them after a certain time in which that’s understandable and I didn’t press that issue. The rest of my food I wouldn’t even feed a DOG. Has to be the WORST location in Oxford. They will constantly give you old food no matter if it’s a mobile order or you are there in person and asked for it to be fresh. Fries will just be redipped just to say they are hot. This is a constant issue no matter what time of day you go. The owners need to close this location down for good and never reopen.

Frequently Asked Questions About McDonald's

What are the regular operating hours for McDonald's at 1900 University Ave, Oxford, MS?

McDonald's at 1900 University Ave is open 24 hours a day, 7 days a week.

Is McDonald's delivery service available all day?

Yes, delivery is available 24/7 every day of the week.