McDonald's

Reviews

• CS

  Cy Smith

  2 days ago
  1.0
  Might be the laziest, unmotivated, and slow group of employees on planet earth. Customers service is truly unbelievable. No words can even truly describe how poorly run this McDonald’s is.
• AR

  Attelia Ruger

  Feb 21, 2026
  1.0
  This is the SECOND time I’ve had to drive away from this establishment without any food in the past month. January 20th - my elderly grandmother wanted McDonald’s, pulled into the drive thru, I placed my order, was told to “hold on”; another lady came over the intercom and asked for my order again, I provided order, again, was told to “hold on”, again, to which I did.. after waiting and watching SIX other vehicles go through the second line beside us. Lady comes back over the intercom and asks for my order AGAIN, to which I tell her to forget it - it was not a complicated order, not a large order, I actually never even got to finish providing the attendant with my order.. February 21st - just now, my husband and I pulled into the drive thru, no other vehicles were in the drive thru at this time; lady comes over intercom, asks “Will you be using the mobile app?” We replied “no” she told us to go ahead with our order; we provided our order and then silence.. for 4 minutes. During this time a car had pulled into the second lane beside us, we watched them put in their order and proceed around. A lady came back on the intercom and asks, “Will you be using your mobile app today?” I say “no” and proceed with my order.. and nothing. After 2 minutes, I said “hello?” no reply. I said “ma’am, did you get our order?” and again, nothing. Therefore, we drove off. I guess they don’t want my business? Not sure, but to have this happen twice in a month? Come on. Funny that Betsy Smith is the owner of both this McDonald’s and the McDonald’s on Jackson Avenue and the service between the two is night and day. The workers at this location are rude and, apparently, incompetent. They do not care about the customer; could care less about how many people drive off, irritated, and without any service from this establishment. This isn’t anything new. This location has always been horrid; I don’t know why I even attempted to give them the benefit of doubt and stop there. Betsy Smith, you are the owner of this franchise. It’s evident you could care less about the customers you lose at this location. What a shame. It’s been this way for YEARS and you’ve been the owner for YEARS. Sad to say, I doubt it will ever change.
• CM

  Cassandra Moore

  Feb 18, 2026
  1.0
  We continue to come here because, well, it’s McDonald’s and I have small children. But, it’s agony every time. The costumer service is such a shame. They will not acknowledge you at the counter. Once you finally get someone’s attention they will not make eye contact and act like you are imposing on their own personal time. If you order dine in on the app, they will not deliver it to your table. I have witnessed them talking rudely or even yelling at costumers on multiple occasions. All of these things are consistently true with my experience here.
• LJ

  Luke Johnson

  Feb 8, 2026
  1.0
  Wish I could give a 0 star place is horrible takes forever and soda was all flat. Don’t go on a weekend there make food at home.
• CG

  Christina G

  Feb 5, 2026
  3.0
  I paid for 2 extra patties and only got 1 extra

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