Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Numerous reviews highlighted consistently poor customer service, including rude staff and incorrect orders.
Wait Times
Customers frequently reported excessively long wait times, often exceeding 30 minutes, even for simple orders.
Food Quality
Many customers complained about cold, stale, or incorrectly prepared food, with some items being inedible.
Management Issues
Several reviews pointed to incompetent management and a lack of staff training, contributing to the overall negative experience.
Cleanliness
The restaurant was noted as being dirty, with overflowing garbage cans and unsanitary conditions reported by multiple customers.
TT
Tam Tam
4 days ago
1.0
Half empty box of fries and a cold burnt burger... Don't use the drive through..😞 this is the worst McDonald's I've ever been to. This place needs new management asap!
LB
Luke Bradshaw
Nov 16, 2025
1.0
Ordered via the mobile app. It took me sitting in line brake 30 min to just reach the kiosk. The line didn’t move at all for that time. It wasn’t that crowded. The workers are truly the trashiest and slowest people ever. They threaten you if you press them on the timeliness of their service. It was a late night food run but it was truly ridiculous that it took me nearly an hour for a simple Big Mac meal. Absolutely worthless employees.
AW
Andrew Willis
Nov 13, 2025
1.0
The service from around 8-12 at night is absolutely terrible
KT
Keyanna Tabor
Nov 13, 2025
1.0
Placed a mobile order and even waited ten to minutes to give them time to fix it since I don’t live far. I get there to the order screen and sat for a while no one came on the intercom. So I drove around to the first window didn’t see anyone. Then I pulled up to the second window I finally see the manager WITH THE HEADSET ON leaning on the counter so I waited because I’m clearly right there. No response so I had to knock on the window to even get some assistance and even then had to wait for my order. Only to be told I can’t get the milkshake I paid for because they don’t do them after a certain time in which that’s understandable and I didn’t press that issue. The rest of my food I wouldn’t even feed a DOG. Has to be the WORST location in Oxford. They will constantly give you old food no matter if it’s a mobile order or you are there in person and asked for it to be fresh. Fries will just be redipped just to say they are hot. This is a constant issue no matter what time of day you go. The owners need to close this location down for good and never reopen.
HR
Haley Rivers
Nov 2, 2025
1.0
I stopped by the drive-thru tonight just wanting a quick meal, but the experience was really disappointing from start to finish. The line wasn’t even that long, yet it moved incredibly slow — I ended up waiting about 30 minutes. When I finally got to the window, I found out they were out of the sauce I always get, didn’t have the seasonal boo bucket, and when I asked about the Monopoly promotion, I was told, “we don’t do that.” After waiting that long, not getting what I ordered, and realizing they didn’t even give me a straw for my drink, I left pretty frustrated. It’s confusing and disappointing to see the store promoting these things everywhere (literally signs everywhere outside the store and on the screens) but not actually offering them. Those small, fun details are part of what makes the customer experience enjoyable, and it feels like no one there cared to make it right or even apologize. I don’t expect perfection, but I do expect some consistency and honesty in what’s being advertised. This visit really missed the mark, and it made what should’ve been a simple, easy meal feel like a waste of my time and that my business was unwanted.
What are the regular operating hours for McDonald's at 1900 University Ave, Oxford, MS?
McDonald's at 1900 University Ave is open 24 hours a day, 7 days a week.
Is McDonald's delivery service available all day?
Yes, delivery is available 24/7 every day of the week.
Does this McDonald's location have a drive-thru and what are its hours?
Yes, it has a drive-thru which is open 24 hours on most days, with limited hours on Wednesday (4:00 AM to 5:00 PM) and Thursday (6:00 AM to 4:00 AM the next day).
What types of payment does McDonald's at this location accept?
They accept American Express, Android Pay, Apple Pay, Cash, Discover, Mastercard, and Visa.
What services are offered at this McDonald's?
Services include Drive-Thru, Gift Cards, McDelivery, Mobile Offers, Mobile Ordering, and WiFi.
Can I use a mobile app to order from this McDonald's?
Yes, you can use the McDonald’s App available for iOS and Android to place your orders.
What pickup and delivery options does McDonald's provide?
Options include Curbside Pickup, Delivery, Same Day Delivery, and No Contact Delivery.
What is the address and contact phone number for this McDonald's?
The location is at 1900 University Ave, Oxford, MS 38655, USA. The main phone number is +1 662-234-3800.
What nearby food options are available around McDonald's at 1900 University Ave?
Nearby you can find La Perla Tapatia (a Tex-Mex restaurant), The Taco Shop (Latin American and Mexican cuisine), and Roly Poly Sandwiches (a sandwich shop), offering variety if you want to explore before or after your visit.
Are there local services near McDonald's that customers might find useful?
Yes, nearby services include Oxford Family Clinic (medical center), Regions Bank, and University Cleaners for laundry services, which can be convenient for errands during your visit.
What shopping options are near McDonald's at this location?
Nearby shopping options include Red Wing Shoe store for footwear, Queen Beauty Supply for hair care products, and Factory Connection clothing store.