McDonald's

3.0
1273 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
1900 University Ave, Oxford, MS
38655, United States

Hours

Reviews

3.0
1,273 reviews
5 stars
326
4 stars
236
3 stars
219
2 stars
132
1 star
360

What are people saying?

AI-generated from recent customer reviews

Service Quality

Numerous reviews highlighted consistently poor customer service, including rude staff and incorrect orders.

Wait Times

Customers frequently reported excessively long wait times, often exceeding 30 minutes, even for simple orders.

Food Quality

Many customers complained about cold, stale, or incorrectly prepared food, with some items being inedible.

Management Issues

Several reviews pointed to incompetent management and a lack of staff training, contributing to the overall negative experience.

Cleanliness

The restaurant was noted as being dirty, with overflowing garbage cans and unsanitary conditions reported by multiple customers.
  • TT
    Tam Tam
    4 days ago
    1.0
    Half empty box of fries and a cold burnt burger... Don't use the drive through..😞 this is the worst McDonald's I've ever been to. This place needs new management asap!
  • LB
    Luke Bradshaw
    Nov 16, 2025
    1.0
    Ordered via the mobile app. It took me sitting in line brake 30 min to just reach the kiosk. The line didn’t move at all for that time. It wasn’t that crowded. The workers are truly the trashiest and slowest people ever. They threaten you if you press them on the timeliness of their service. It was a late night food run but it was truly ridiculous that it took me nearly an hour for a simple Big Mac meal. Absolutely worthless employees.
  • AW
    Andrew Willis
    Nov 13, 2025
    1.0
    The service from around 8-12 at night is absolutely terrible
  • KT
    Keyanna Tabor
    Nov 13, 2025
    1.0
    Placed a mobile order and even waited ten to minutes to give them time to fix it since I don’t live far. I get there to the order screen and sat for a while no one came on the intercom. So I drove around to the first window didn’t see anyone. Then I pulled up to the second window I finally see the manager WITH THE HEADSET ON leaning on the counter so I waited because I’m clearly right there. No response so I had to knock on the window to even get some assistance and even then had to wait for my order. Only to be told I can’t get the milkshake I paid for because they don’t do them after a certain time in which that’s understandable and I didn’t press that issue. The rest of my food I wouldn’t even feed a DOG. Has to be the WORST location in Oxford. They will constantly give you old food no matter if it’s a mobile order or you are there in person and asked for it to be fresh. Fries will just be redipped just to say they are hot. This is a constant issue no matter what time of day you go. The owners need to close this location down for good and never reopen.
  • HR
    Haley Rivers
    Nov 2, 2025
    1.0
    I stopped by the drive-thru tonight just wanting a quick meal, but the experience was really disappointing from start to finish. The line wasn’t even that long, yet it moved incredibly slow — I ended up waiting about 30 minutes. When I finally got to the window, I found out they were out of the sauce I always get, didn’t have the seasonal boo bucket, and when I asked about the Monopoly promotion, I was told, “we don’t do that.” After waiting that long, not getting what I ordered, and realizing they didn’t even give me a straw for my drink, I left pretty frustrated. It’s confusing and disappointing to see the store promoting these things everywhere (literally signs everywhere outside the store and on the screens) but not actually offering them. Those small, fun details are part of what makes the customer experience enjoyable, and it feels like no one there cared to make it right or even apologize. I don’t expect perfection, but I do expect some consistency and honesty in what’s being advertised. This visit really missed the mark, and it made what should’ve been a simple, easy meal feel like a waste of my time and that my business was unwanted.

Frequently Asked Questions About McDonald's

What are the regular operating hours for McDonald's at 1900 University Ave, Oxford, MS?

McDonald's at 1900 University Ave is open 24 hours a day, 7 days a week.

Is McDonald's delivery service available all day?

Yes, delivery is available 24/7 every day of the week.