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Dairy Queen Grill & Chill

3.6
(254 reviews)
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Business Details

1700 Jackson Avenue West, Oxford, MS
38655, United States
(662) 426-2048
https://www.dairyqueen.com/
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About

Fast Food RestaurantIce Cream ShopDairy Queen
Soft-serve ice cream & signature shakes top the menu at this classic burger & fries fast-food chain.

Details

  • Drive-throughAvailable
  • [Free/Paid] wi-fiNot available
  • RestroomAvailable
  • Welcomes familiesAvailable

Location

Dairy Queen Grill & Chill
1700 Jackson Avenue West, Oxford, MS
38655, United States

Hours

Reviews

3.6
254 reviews
5 stars
115
4 stars
37
3 stars
28
2 stars
21
1 star
53

What are people saying?

AI-generated from recent customer reviews

Service Speed

Many customers reported extremely long wait times for their orders, often exceeding 30 minutes, leading to frustration.

Order Accuracy

Numerous reviews highlighted issues with incorrect orders, including missing items and wrong sizes, contributing to customer dissatisfaction.

Staff Attitude

Feedback indicated a mix of friendly and rude staff interactions, with some customers praising individual employees while others reported unprofessional behavior.

Food Quality

While some customers enjoyed the food, there were several complaints about food quality, including cold items and poor preparation.

Cleanliness

The cleanliness of the location received mixed reviews, with some customers noting a clean environment while others reported unsanitary conditions.
  • DB
    Dominick J.N. Bellipanni
    6 days ago
    5.0
    Extremely friendly, engaging, and helpful staff.
  • PP
    presley
    Feb 22, 2026
    3.0
    i mean it’s an ok place but half the time they only have one guy working in the store?? it’s clean or whatever but the one guy he’s a little depressed and he be catching an attitude sometimes. i understand why but it’s not my fault you work at this funky place all alone … tbh though yall just need to add some more employees in here because he keep forgetting my whip cream on my moo latte
  • SS
    Skylar
    Feb 4, 2026
    1.0
    I’ve been disappointed multiple times. Won’t be returning.
  • SR
    Seth Robinson
    Jan 16, 2026
    1.0
    Sat at the first window 10 minutes waiting to pay the lady took our payment and didn't give us a receipt moved to the next window and got drinks and of course had to pull up and wait there for 15 min on tenders and 2 burgers that were not fixed correctly they also didn't take the order correctly super slow service will not be returning
  • BB
    Beth Gipson Brady
    Jan 16, 2026
    1.0
    It took us 40 minutes to get our food. Service was horrible. They had one customer before us and still it took that long for food. After we finally went in to actually get our food, they had gotten the order wrong. We just took the food and left. If you are hungry, want your order correct and don’t want to wait forever on your order, go somewhere else to eat.
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Frequently Asked Questions About Dairy Queen Grill & Chill

Where is Dairy Queen Grill & Chill located?

Dairy Queen Grill & Chill is located at 1700 Jackson Avenue West, Oxford, MS 38655, USA.

What are the opening hours of Dairy Queen Grill & Chill?

Dairy Queen Grill & Chill is open daily from 10:30 AM to 10:30 PM.

Brand Certified Facts from Dairy Queen Grill & Chill

This information is certified by Dairy Queen Grill & Chill and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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