Business Details
About
Fast Food RestaurantIce Cream Shop
Soft-serve ice cream & signature shakes top the menu at this classic burger & fries fast-food chain.
Details
- Drive-throughAvailable
- [Free/Paid] wi-fiNot available
- RestroomAvailable
- Welcomes familiesAvailable
Location
Hours
Reviews
3.6
248 reviews
5 stars
114
4 stars
37
3 stars
26
2 stars
21
1 star
50
What are people saying?
AI-generated from recent customer reviews
Service Quality
Customer experiences with service were mixed, with some praising friendly staff while others reported rude behavior and long wait times.
Food Quality
Food quality varied significantly; some customers enjoyed their meals while others complained about cold, burnt, or incorrect orders.
Cleanliness
The cleanliness of the location received positive remarks, but there were also complaints about unsanitary conditions.
Order Accuracy
Many customers reported issues with incorrect orders and missing items, leading to frustration.
Atmosphere
The atmosphere was generally described as pleasant, with some noting a friendly vibe, though there were instances of unprofessional behavior.
- LLllittleSep 12, 20255.0Good and fast, run of the mill Dairy Queen location. Inside is clean and well taken care of.
- RGRegina GronerAug 10, 20251.0Had to wait 30 minutes to get an employee to assist us while one employee took an hour long lunch break. Many customers walked out.
- LKLaura KingJul 7, 20255.0An employee helped open the door for us upon entry, he was so gracious. The cashier took our order and answered my questions about a menu item, she was so very warm and friendly, I honestly love her she made my family's whole day. The meals were awesome too. We had the flamethrower burgers which were absolute fire, a chicken basket, and chicken kids meal. The ice cream was off the charts in this hot MS summer. We will DEFINITELY eat here again when we are back in Oxford in a few weeks!
- RJRomi JaiswalJun 26, 20255.0Anita, the manager herself was bringing my food out and was very warm welcoming, with a great smile. The food was great too. ❤️
- PFPaula FurnissAug 2, 20232.0I dont normally post anything, but something needs to be done at this store. I spent 20 minutes in line, was asked to pull up. Slushes brought out to the lady behind me. Got back to work with my food and noticed I did not get the sundae I paid for!!! HELLO???? ITS DQ why do you think I came. Get your act together or you will lose a lot of business in this town.
Frequently Asked Questions About Dairy Queen Grill & Chill
Where is Dairy Queen Grill & Chill located?
Dairy Queen Grill & Chill is located at 1700 Jackson Avenue West, Oxford, MS 38655, USA.
What are the opening hours of Dairy Queen Grill & Chill?
Dairy Queen Grill & Chill is open daily from 10:30 AM to 10:30 PM.
Is Dairy Queen Grill & Chill open on holidays?
Dairy Queen Grill & Chill is closed on Thanksgiving Day (November 27, 2025) and Christmas Day (December 25, 2025).
What types of food and treats does Dairy Queen Grill & Chill offer?
They offer soft-serve ice cream, signature shakes, Blizzard® Treats, Chicken Strip Baskets, Grillburgers®, shakes & malts, and ice cream cakes.
Does Dairy Queen Grill & Chill have drive-thru and outdoor seating?
Yes, Dairy Queen Grill & Chill offers drive-thru service and outdoor seating for customers.
Is the Dairy Queen Grill & Chill family-friendly and accessible?
Yes, the location welcomes families and children, offers booster seats, high chairs, is wheelchair accessible, and has restrooms available.
Can I order from Dairy Queen Grill & Chill online?
Yes, you can place an order for pickup online at https://www.dairyqueen.com/en-us/order/pickup/n/45871/.
Are there nearby eateries close to Dairy Queen Grill & Chill for more dining options?
Yes, nearby you can find My Guys Biscuits and BBQ, Kabuki Sushi Bar & Hibachi, Loco Taco on Jackson Ave., Marble Slab Creamery, and Boneheads seafood restaurant, offering a variety of dining experiences.
Where can I grab a coffee near Dairy Queen Grill & Chill?
Starbucks is located nearby, providing convenient coffee and smoothie options before or after your visit to Dairy Queen.
What nearby places can help me with banking and shopping needs when visiting Dairy Queen Grill & Chill?
Regions Bank and Bank of Commerce are nearby for banking services; Ole Miss Authentics and Kiamie Package Store offer fashion and liquor shopping respectively.