Business Details
About
Fast Food RestaurantIce Cream ShopDairy Queen
Soft-serve ice cream & signature shakes top the menu at this classic burger & fries fast-food chain.
Details
- Drive-throughAvailable
- [Free/Paid] wi-fiNot available
- RestroomAvailable
- Welcomes familiesAvailable
Location
Hours
Reviews
3.6
248 reviews
5 stars
114
4 stars
37
3 stars
26
2 stars
21
1 star
50
What are people saying?
AI-generated from recent customer reviews
Service Issues
Customers frequently reported long wait times and incorrect orders, leading to frustration and dissatisfaction.
Staff Friendliness
While some staff members were praised for their friendliness and helpfulness, others were noted for being rude or unprofessional.
Food Quality
The quality of food received mixed reviews, with some customers enjoying their meals while others complained about cold or poorly prepared items.
Cleanliness
The cleanliness of the location was mentioned positively by some, but others noted issues with unsanitary conditions.
Ice Cream Experience
Many customers expressed disappointment with the ice cream service, including issues with blizzards not being turned upside down and incorrect orders.
- JAJohn AppleseedSep 12, 20255.0Good and fast, run of the mill Dairy Queen location. Inside is clean and well taken care of.
- RGRegina GronerAug 10, 20251.0Had to wait 30 minutes to get an employee to assist us while one employee took an hour long lunch break. Many customers walked out.
- LSLyndsay StamperAug 12, 20203.0Ice cream was great but that is expected from Dairy Queen, the food however was a little different. Tomatoes still had the stem part in it and also not sure if person is new to pouring sodas or just wasn’t aware because sodas fizz up and You have to wait for it to go down therefore ours was barely half filled lastly someone should take a look at the soda machine because drinks are coming out flat.
Frequently Asked Questions About Dairy Queen Grill & Chill
Where is Dairy Queen Grill & Chill located?
Dairy Queen Grill & Chill is located at 1700 Jackson Avenue West, Oxford, MS 38655, USA.
What are the opening hours of Dairy Queen Grill & Chill?
Dairy Queen Grill & Chill is open daily from 10:30 AM to 10:30 PM.
Is Dairy Queen Grill & Chill open on holidays?
Dairy Queen Grill & Chill is closed on Thanksgiving Day (November 27, 2025) and Christmas Day (December 25, 2025).
What types of food and treats does Dairy Queen Grill & Chill offer?
They offer soft-serve ice cream, signature shakes, Blizzard® Treats, Chicken Strip Baskets, Grillburgers®, shakes & malts, and ice cream cakes.
Does Dairy Queen Grill & Chill have drive-thru and outdoor seating?
Yes, Dairy Queen Grill & Chill offers drive-thru service and outdoor seating for customers.
Is the Dairy Queen Grill & Chill family-friendly and accessible?
Yes, the location welcomes families and children, offers booster seats, high chairs, is wheelchair accessible, and has restrooms available.
Can I order from Dairy Queen Grill & Chill online?
Yes, you can place an order for pickup online at https://www.dairyqueen.com/en-us/order/pickup/n/45871/.
Are there nearby eateries close to Dairy Queen Grill & Chill for more dining options?
Yes, nearby you can find My Guys Biscuits and BBQ, Kabuki Sushi Bar & Hibachi, Loco Taco on Jackson Ave., Marble Slab Creamery, and Boneheads seafood restaurant, offering a variety of dining experiences.
Where can I grab a coffee near Dairy Queen Grill & Chill?
Starbucks is located nearby, providing convenient coffee and smoothie options before or after your visit to Dairy Queen.
What nearby places can help me with banking and shopping needs when visiting Dairy Queen Grill & Chill?
Regions Bank and Bank of Commerce are nearby for banking services; Ole Miss Authentics and Kiamie Package Store offer fashion and liquor shopping respectively.