Chipotle Mexican Grill

3.7
421 reviews
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About

Mexican Restaurant
Chipotle Oxford MS is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.

Details

  • TakeoutAvailable

Location

Chipotle Mexican Grill
2151 Jackson Ave W, Oxford, MS
38655, United States

Hours

Reviews

3.7
421 reviews
5 stars
205
4 stars
80
3 stars
34
2 stars
25
1 star
77

What are people saying?

AI-generated from recent customer reviews

Food Quality

Customers frequently reported issues with food quality, including undercooked or burnt items, and concerns about hygiene, such as finding flies in food.

Service Issues

Many reviews highlighted poor customer service, including rude staff, incorrect orders, and a lack of responsiveness to customer needs.

Cleanliness

The restaurant was often described as dirty, with unclean tables and overflowing trash, leading to a negative dining experience.

Portion Sizes

Inconsistent portion sizes were noted, with some customers feeling shortchanged on the amount of food received.

Inconsistency

Overall experiences varied greatly, with some customers praising the food and service while others reported significant dissatisfaction.
  • GF
    Grace Flath
    Nov 16, 2025
    1.0
    The food is way too salty and gross the employees don’t even know how to talk. their mean I just want my chipotle to be good
  • DT
    Dylan Troutman
    Sep 24, 2025
    1.0
    Paid 8 dollars for a cup of queso and barely a handful of chips. Guess I’m supposed to eat it with a spoon? I asked for a water cup because the few chips I did get in the bag are salty as hell and they told me they’re out of water cups. They act like handing me a regular cup would come out of their meager pay. As a person that had even worked at this shitty location a couple years ago, its pretty bad…
  • SA
    Sul Ross Arnold
    Sep 9, 2025
    1.0
    So apparently the manager thinks it’s acceptable to ask a man with a service animal to leave the premises. And when he explains that it’s a service animal she believes it to be okay to then ask him what his disability is? This is disgusting. She’s a shorter, heavy set, black woman, it’s a shame she wasn’t wearing a name tag because I would have loved to escalate this to corporate. Calling a disabled person “dirty” for bringing their service animal in is unacceptable.
  • AJ
    Anthony jehn
    Sep 2, 2025
    1.0
    Portions are just abysmal double chicken looks like one scoop of chicken at any other chipotle. Extremely disappointing that this is my college town chipotle. Love the food tho. Workers look miserable and eating area is dirty.
  • MS
    Miles Smith
    Aug 26, 2025
    1.0
    If I could leave 0 stars I would. Horrible service. Horrible food. If you want to bite into chicken bones and whole chunks of salt visit this chipotle.

Frequently Asked Questions About Chipotle Mexican Grill

What type of food does Chipotle Mexican Grill in Oxford MS offer?

Chipotle offers a customizable menu including burritos, bowls, quesadillas, tacos, and salads made with responsibly sourced ingredients.

What are the operating hours of Chipotle Mexican Grill in Oxford MS?

Chipotle is open daily from 10:45 AM to 11:00 PM.