Chipotle Oxford MS is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.
Customers frequently reported issues with food quality, including undercooked or burnt items, and concerns about hygiene, such as finding flies in food.
Service Issues
Many reviews highlighted poor customer service, including rude staff, incorrect orders, and a lack of responsiveness to customer needs.
Cleanliness
The restaurant was often described as dirty, with unclean tables and overflowing trash, leading to a negative dining experience.
Portion Sizes
Inconsistent portion sizes were noted, with some customers feeling shortchanged on the amount of food received.
Inconsistency
Overall experiences varied greatly, with some customers praising the food and service while others reported significant dissatisfaction.
GF
Grace Flath
Nov 16, 2025
1.0
The food is way too salty and gross the employees don’t even know how to talk. their mean I just want my chipotle to be good
DT
Dylan Troutman
Sep 24, 2025
1.0
Paid 8 dollars for a cup of queso and barely a handful of chips. Guess I’m supposed to eat it with a spoon? I asked for a water cup because the few chips I did get in the bag are salty as hell and they told me they’re out of water cups. They act like handing me a regular cup would come out of their meager pay. As a person that had even worked at this shitty location a couple years ago, its pretty bad…
SA
Sul Ross Arnold
Sep 9, 2025
1.0
So apparently the manager thinks it’s acceptable to ask a man with a service animal to leave the premises. And when he explains that it’s a service animal she believes it to be okay to then ask him what his disability is? This is disgusting. She’s a shorter, heavy set, black woman, it’s a shame she wasn’t wearing a name tag because I would have loved to escalate this to corporate. Calling a disabled person “dirty” for bringing their service animal in is unacceptable.
AJ
Anthony jehn
Sep 2, 2025
1.0
Portions are just abysmal double chicken looks like one scoop of chicken at any other chipotle. Extremely disappointing that this is my college town chipotle. Love the food tho. Workers look miserable and eating area is dirty.
MS
Miles Smith
Aug 26, 2025
1.0
If I could leave 0 stars I would.
Horrible service.
Horrible food.
If you want to bite into chicken bones and whole chunks of salt visit this chipotle.
Frequently Asked Questions About Chipotle Mexican Grill
What type of food does Chipotle Mexican Grill in Oxford MS offer?
Chipotle offers a customizable menu including burritos, bowls, quesadillas, tacos, and salads made with responsibly sourced ingredients.
What are the operating hours of Chipotle Mexican Grill in Oxford MS?
Chipotle is open daily from 10:45 AM to 11:00 PM.
Does Chipotle in Oxford MS offer delivery or pickup services?
Yes, they offer both in-store pickup and delivery services.
Where is Chipotle Mexican Grill located in Oxford MS?
It is located at 2151 Jackson Ave W in the Lafayette area of Oxford, MS 38655.
How can I place an order online for Chipotle Oxford MS?
You can order online via their website at https://order.chipotle.com/ or through their app available on the App Store.
What are the contact details for Chipotle Mexican Grill in Oxford MS?
You can reach them by phone at +1 662-236-6412 or email at MS.2917.OxfordMS@chipotle.com.
Does Chipotle Mexican Grill in Oxford MS offer catering services?
Yes, catering services are available.
Which nearby dining options are close to Chipotle Mexican Grill in Oxford MS?
Nearby dining options include Five Guys for burgers, Cook Out for American fast food, KFC for chicken, Long John Silver’s for seafood, Sonic Drive-In for fast food, and Applebee’s for a sports bar and barbecue experience.
Are there any convenient places near Chipotle for customers to visit before or after dining?
Yes, nearby places include Campus Book Mart for bookstore shopping, The Colonel's Wine & Liquor and Heritage Liquors & Wine for beverage purchases, and Base Coat Salon for hair salon services.
What nearby services are available near Chipotle Mexican Grill for customers who might need additional assistance?
Near Chipotle, customers can find Will Poole - State Farm Agent for insurance services, Oxford Chiropractic for chiropractic and holistic care, Western Union for money transfers, and Republic Finance for financial services.