Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.
Numerous reviews highlighted rude and unprofessional behavior from staff, leading to a negative customer experience.
Food Quality
Many customers reported receiving cold or improperly prepared food, with some items being overcooked or stale.
Order Accuracy
A significant number of customers experienced issues with incorrect orders, leading to frustration and dissatisfaction.
Wait Times
Customers frequently mentioned long wait times in both the drive-thru and in-store, often with little acknowledgment from staff.
Cleanliness
Several reviews pointed out unsanitary conditions, including dirty restrooms and messy dining areas.
JG
Ja'Kyra G
Nov 8, 2025
1.0
Absolutely dissatisfied with the horrible, rude customer service. The staff showed no professionalism or respect, making the entire experience extremely unpleasant. I would not recommend this place to anyone.
JN
James Nelson
Oct 27, 2025
1.0
Rude and inconsiderate individuals that work at this place. Definitely will not be ordering from here again.
ES
Emma Schooler
Oct 17, 2025
2.0
Been waiting ovwr 30 mins on nuggets and tenders . Mean while the whole crew bsck there cussing in front of my grandson i will be calling corporate
DF
Dana Fleming
Sep 14, 2025
2.0
The lady that took my.order i assume was in leadership due to her uniform. She was rude and lack customer service skills. She tried to cut off my order before I was finished with my order. I asked for half and half tea and was rudely told we dont have tea. I asked another employee who gave the my food if i could have some salt when the same woman cut me off telling me to go get it off a table in the front. I watched her have similar interactions with two other people while I was there. I wont be back to this particular Wendys.
CF
Courtney Fentress
Aug 31, 2025
1.0
The woman with the piercing on her face is very rude and disrespectful I came as a regular customer she had a attitude only gave me fries when I ordered a 6 piece combo I came back to get my nuggets she slammed the window n my face and turned her back when I asked for my sauce I never got I was never greeted it feels like a very unsafe and uncomfortable environment to be in my food was cold the whole crew they had was not right at all 8/31/25 4:31pm when this happened every thing was unprofessional about that building
Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.
Is Wendy’s delivery available near me?
To find out if delivery is available near you, go to our app or <a href="https://order.wendys.com/">order.wendys.com.</a> and enter your delivery address into the “Get It Delivered” Search Delivery Address field.
Is Wendy’s hiring in Olive Branch, MS?
To check if this Wendy’s location is currently hiring, visit our <a href="https://wendys-careers.com/job-search/">Careers page</a>, enter Olive Branch, MS into the appropriate form fields and submit your search. If any jobs are currently available at this location or one nearby, they should appear within the results list.
If there are no open positions at your preferred restaurant at the time of your search, we recommend checking back often.
How do I contact Wendy’s with questions or feedback about this location?
Feedback about your experience with this Wendy’s location may be provided to our Customer Care team. To reach out through Live Chat or to leave a message, please visit our <a href="https://www.wendys.com/contact-us">Contact page</a>; use 888-624-8140 to call.
You may also provide feedback by filling out a <a href="https://www.wendyswantstoknow.com">Wendy’s Customer Satisfaction Survey</a>. You will need to refer to your receipt for the restaurant number, date and time of visit.
If you need to reach this location directly, please call (662) 890-8957.
Where can I buy Wendy’s gift cards?
Wendy’s gift cards are available in-restaurant, through several brick & mortar and online retailers and through our own online shop. To place an individual or bulk order online, please visit our <a href="http://www.wendysgiftcards.com/#/home">gift card portal.</a>
Already have a gift card? <a href="https://find.wendys.com/gift-card">Check your balance!</a>
Where can I find menu pricing?
Pricing may vary slightly depending on your location. To see menu prices for the Wendy’s of your choice, please visit <a href="https://order.wendys.com/">order.wendys.com.</a> or the mobile app. Once you’ve selected your location, prices should appear for each menu item.
Where can I find nutrition and allergen information?
This information can be found on our <a href="https://order.wendys.com/categories?site=menu">menu website</a>, within our mobile app and in-restaurant. To access via our website or mobile app: Click through to a specific menu item and then select the blue “Nutrition & Allergens” link found underneath the description and calorie count. If you are on the Wendy’s website or the mobile app, you’ll notice that the nutrition statistics will update as you customize your order.
A nutrition information poster is also located in each Wendy’s restaurant. A crew member will be happy to assist in directing you to it.
Does 134 - Hacks Cross Wendy’s serve breakfast?
Yes, this Wendy’s location in Olive Branch, MS serves breakfast! Go to <a href="https://order.wendys.com/">order.wendys.com.</a> or the mobile app, select this location, and choose from our selection of breakfast combos, croissant, biscuit and classic sandwiches, coffee and sides.
What are the operating hours for Wendy's drive-through at 7059 Hacks Cross Road, Olive Branch?
The drive-through is open daily from 6:30 AM to midnight.
Does this Wendy's location serve breakfast?
Yes, this location serves breakfast including combos, croissants, biscuits, classic sandwiches, coffee, and sides.
Is delivery available at Wendy's on Hacks Cross Road?
Delivery is available where offered; check the Wendy's app or order.wendys.com to see if delivery is available near you.
What payment methods does Wendy's accept at this location?
They accept American Express, cash, Discover, Mastercard, and Visa.
Can I place an order online or via an app for this Wendy's?
Yes, you can order online at order.wendys.com or via the Wendy's mobile app.
What meals are served at this Wendy's?
They serve breakfast, lunch, and dinner.
Does this Wendy's have a drive-thru and dine-in available?
Yes, this location offers drive-thru and dine-in services but does not have curbside pickup.
Which nearby fast food restaurants are close to Wendy's on Hacks Cross Road?
Nearby fast food options include Hardee's, KFC, and Taco Bell, perfect for comparing menus or choosing alternate meal options.
Are there any nearby places for coffee or snacks around Wendy's?
Starbucks is nearby for coffee lovers who want a beverage before or after dining at Wendy's.
What other conveniences can I find near Wendy's on Hacks Cross Road?
Nearby you'll find Dollar Tree for discounts, Walgreens pharmacy, and Cadence Bank for your shopping and banking needs.