Wendy's

3.5
849 reviews

About

Fast Food RestaurantBreakfast Restaurant
Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupNot available

Location

Wendy's
7059 Hacks Cross Road, Olive Branch, MS
38654, United States

Hours

Reviews

3.5
849 reviews
5 stars
302
4 stars
203
3 stars
113
2 stars
78
1 star
153

What are people saying?

AI-generated from recent customer reviews

Customer Service

Numerous reviews highlighted rude and unprofessional behavior from staff, leading to a negative customer experience.

Food Quality

Many customers reported receiving cold or improperly prepared food, with some items being overcooked or stale.

Order Accuracy

A significant number of customers experienced issues with incorrect orders, leading to frustration and dissatisfaction.

Wait Times

Customers frequently mentioned long wait times in both the drive-thru and in-store, often with little acknowledgment from staff.

Cleanliness

Several reviews pointed out unsanitary conditions, including dirty restrooms and messy dining areas.
  • JG
    Ja'Kyra G
    Nov 8, 2025
    1.0
    Absolutely dissatisfied with the horrible, rude customer service. The staff showed no professionalism or respect, making the entire experience extremely unpleasant. I would not recommend this place to anyone.
  • JN
    James Nelson
    Oct 27, 2025
    1.0
    Rude and inconsiderate individuals that work at this place. Definitely will not be ordering from here again.
  • ES
    Emma Schooler
    Oct 17, 2025
    2.0
    Been waiting ovwr 30 mins on nuggets and tenders . Mean while the whole crew bsck there cussing in front of my grandson i will be calling corporate
  • DF
    Dana Fleming
    Sep 14, 2025
    2.0
    The lady that took my.order i assume was in leadership due to her uniform. She was rude and lack customer service skills. She tried to cut off my order before I was finished with my order. I asked for half and half tea and was rudely told we dont have tea. I asked another employee who gave the my food if i could have some salt when the same woman cut me off telling me to go get it off a table in the front. I watched her have similar interactions with two other people while I was there. I wont be back to this particular Wendys.
  • CF
    Courtney Fentress
    Aug 31, 2025
    1.0
    The woman with the piercing on her face is very rude and disrespectful I came as a regular customer she had a attitude only gave me fries when I ordered a 6 piece combo I came back to get my nuggets she slammed the window n my face and turned her back when I asked for my sauce I never got I was never greeted it feels like a very unsafe and uncomfortable environment to be in my food was cold the whole crew they had was not right at all 8/31/25 4:31pm when this happened every thing was unprofessional about that building

Frequently Asked Questions About Wendy's

Is 134 - Hacks Cross Wendy's still open?

Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.

Is Wendy’s delivery available near me?

To find out if delivery is available near you, go to our app or <a href="https://order.wendys.com/">order.wendys.com.</a> and enter your delivery address into the “Get It Delivered” Search Delivery Address field.