Wendy's

3.5
852 reviews

About

Fast Food RestaurantBreakfast RestaurantWendy's
Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupNot available

Location

Wendy's
7059 Hacks Cross Road, Olive Branch, MS
38654, United States

Hours

Reviews

3.5
852 reviews
5 stars
303
4 stars
203
3 stars
113
2 stars
78
1 star
155

What are people saying?

AI-generated from recent customer reviews

Customer Service

Numerous reviews highlighted rude and unprofessional behavior from staff, leading to a consistently negative customer experience.

Order Accuracy

Many customers reported issues with incorrect orders and a lack of attention to detail, resulting in dissatisfaction.

Food Quality

Several reviews mentioned cold or poorly prepared food, with complaints about freshness and cooking standards.

Wait Times

Customers frequently noted long wait times in both the drive-thru and inside the restaurant, contributing to frustration.

Management Issues

Reviews indicated a lack of effective management oversight, with employees often seen on their phones and not attending to customers.
  • KK
    KENKOALAKING
    Dec 29, 2025
    1.0
    Employees couldnt listen to the simplest instructions and gave me the wrong order. NEVER GOING THERE AGAIN. Good food though.
  • CS
    Caitlyn Shegog
    Dec 4, 2025
    1.0
    I'd never give a customer their order and close the window in their face after giving them the wrong order and then never checked on me. Ill be avoid lil maam in the window from now on😒😒😒😒
  • JG
    Ja'Kyra G
    Nov 8, 2025
    1.0
    Absolutely dissatisfied with the horrible, rude customer service. The staff showed no professionalism or respect, making the entire experience extremely unpleasant. I would not recommend this place to anyone.
  • JN
    James Nelson
    Oct 27, 2025
    1.0
    Rude and inconsiderate individuals that work at this place. Definitely will not be ordering from here again.
  • ES
    Emma Schooler
    Oct 17, 2025
    2.0
    Been waiting ovwr 30 mins on nuggets and tenders . Mean while the whole crew bsck there cussing in front of my grandson i will be calling corporate

Frequently Asked Questions About Wendy's

Is 134 - Hacks Cross Wendy's still open?

Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.

What are the operating hours for Wendy's drive-through at 7059 Hacks Cross Road, Olive Branch?

The drive-through is open daily from 6:30 AM to midnight.