Taco Bell

3.3
573 reviews

About

Fast Food RestaurantTake Out RestaurantMexican RestaurantBreakfast RestaurantVegetarian Restaurant
Find your nearby Taco Bell at 7147 Hacks Cross Road in Olive Branch. We're serving all your favorite menu items, from classic tacos and burritos, to new favorites like the Crunchwrap Supreme and Cheesy Gordita Crunch. Order ahead online or on the mobile app for pick up at the restaurant or get it delivered.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • DebitAvailable

Location

Taco Bell
7147 Hacks Cross Road, Olive Branch, MS
38654, United States

Hours

Reviews

3.3
573 reviews
5 stars
221
4 stars
91
3 stars
65
2 stars
45
1 star
151

What are people saying?

AI-generated from recent customer reviews

Service Speed

Customers frequently reported extremely slow service, with many waiting over 30 minutes for their orders.

Order Accuracy

Numerous reviews highlighted issues with incorrect orders, including missing items and wrong food being served.

Food Quality

Several customers expressed dissatisfaction with the food quality, mentioning cold meals, stale items, and poorly prepared dishes.

Cleanliness

Multiple reviews pointed out unsanitary conditions, including dirty bathrooms and unpleasant odors in the restaurant.

Customer Service

While some employees received praise for their politeness, many reviews noted rude behavior and poor customer service overall.
  • LL
    Lauren
    1 day ago
    1.0
    $7.51 burnt, and not one hot Cheeto!! Missing chalupa, cinnamon twists, two fries, and the wrong drink. You even messed up the cheesy, bean and rice burrito. Literally three ingredients and you put the wrong sauce and extra ingredients in it and it was COLD. What is this??? What is going on? This location went down hill fast. The owner needs to place an order and pick it up. I expect a full refund asap and I will never go to this location again. Barf. Oh yeah and a random empty cheese cup?? Health department needs to pay a visit or you should just close. This was disgusting!!!!
  • JC
    Joshua Cripe
    Nov 16, 2025
    1.0
    Hours show 3am for Saturday , it’s 12:40am and they’re not taking drive up orders only door dash and mobile ? Don’t you have to drive up to pickup door dash and mobile ?
  • TR
    Tyler Rhodes
    Nov 2, 2025
    1.0
    Waited over 20 minutes patiently in the lobby , only person here 12:30 on a Sunday ordered 4 items. Watched 2 curbside orders pull up get there order still haven’t said anything. Finally it’s 25 minutes passed when I ordered I ask the girl working when she came back in from delivering curbside, “hey I been here over 20 minutes, how much longer is my order gonna take” she said “ we’re the only two people here” with an attitude then walked off from me. Comes back about three minutes later with order doesn’t apologize for the wait or anything looked at me like I was lucky to be getting my order. Ridiculous, don’t have time to be waiting close to 30 minutes on 4 tacos because online orders and curbside are more important to you and I couldn’t walk out because I already paid. If your understaffed I get it but acting like it’s my problem and giving me attitude after I been waiting 30 minutes is terrible.
  • KH
    Kenishia Harris
    Oct 28, 2025
    1.0
    If I could leave 0 stars I would. EXTREMELY SLOW!!!The wait is ALWAYS 30 minutes or longer. DO NOT STOP at this particular taco bell unless you just absolutely have to.
  • CM
    Chaz Marie
    Oct 24, 2025
    2.0
    Ok so I ordered a Mexican pizza and 2 chalupas or however you spell it. I was not pleased at all. My chalupa bread was very hard and barely had any meat and the Mexican pizza tasted so bad. Im guessing the tortilla was old or something but whatever it was, it tasted horrible. I couldn't even eat it. It bothered me because I spent money on that pizza and had to throw it out. Wasted money on the whole meal. Very disappointed.

Frequently Asked Questions About Taco Bell

What are the drive-through hours at the Taco Bell on 7147 Hacks Cross Road?

The drive-through is open from 9:00 AM to 2:00 AM Monday through Thursday and Sunday, and from 9:00 AM to 3:00 AM on Friday and Saturday.

Can I order Taco Bell online for pickup or delivery at the Olive Branch location?

Yes, you can order ahead online or on the mobile app for pickup or delivery.