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McDonald's

3.3
(2048 reviews)

Business Details

7455 Goodman Road, Olive Branch, MS
38654, United States
(662) 893-2900
http://www.mcdonalds.com/

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
7455 Goodman Road, Olive Branch, MS
38654, United States

Hours

Reviews

3.3
2,048 reviews
5 stars
630
4 stars
406
3 stars
373
2 stars
182
1 star
457

What are people saying?

AI-generated from recent customer reviews

Service Quality

Many customers reported rude and unprofessional behavior from staff, leading to negative experiences.

Order Accuracy

Numerous reviews highlighted issues with incorrect orders and missing items, causing frustration among customers.

Cleanliness

Several customers noted that the restaurant was dirty, with unclean tables and unsanitary conditions.

Food Quality

While some customers enjoyed the food, others complained about cold or poorly prepared items.

Management Issues

Reviews indicated a lack of effective management, with complaints about staff behavior and order handling.
  • AG
    Andrea Goforth
    2 days ago
    5.0
    Good friendly service.
  • JS
    Joshua Seays
    6 days ago
    5.0
    This is by far the best McDonald’s ever be been to. In MY experiences (I can’t speak for anybody else) each time I’ve gone the food has been fresh. Fries perfectly seasoned with salt. Just impeccable service. Keep it up!
  • RG
    Reno The Great
    Feb 24, 2026
    5.0
    Staff is always polite and professional. Fast and great service! Food is always fresh!
  • DG
    Doug Garland
    Feb 4, 2026
    2.0
    Stoped in for lunch and placed my order. Got my drink and walked around the restaurant to find a table. From the homeless to internet users, to management, there were nonempty spots anywhere. What tables that didn't have people had McDonalds paperwork and phones plugged in and charging. A couple of management looming people were walking around but never offered too move things or clear out a spot. I see now why this restaurant has so low reviews. No one cares.
  • LF
    Lorielle Fleming
    Jan 13, 2026
    1.0
    This location used to be wonderful but a new crew have cycled the and are completely unprofessional and rude. I’ve visited 3 times in a week and each time my order is incorrect or I am over charged. The night shift manager needs more training in customer service because after I made a complaint she got upset and I assured her it was just advice to better them. I hope corporate takes reviews seriously. Bring back traditional hello, please, and thank you instead of just handing items and closing the window. It’s becoming ridiculous at the point

Frequently Asked Questions About McDonald's

What are the hours of operation for McDonald's at 7455 Goodman Road, Olive Branch?

This McDonald's location is open 24 hours every day of the week.

Does this McDonald's offer drive-thru service, and what are the drive-thru hours?

Yes, the McDonald's at 7455 Goodman Road has a drive-thru that is open 24/7.

Brand Certified Facts from McDonald's

This information is certified by McDonald's and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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