Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Numerous reviews highlighted poor customer service, including rudeness, unprofessional behavior, and staff ignoring customers.
Order Accuracy
Many customers reported issues with incorrect orders, missing items, and food not being prepared as requested.
Food Quality
Several reviews mentioned food being cold, poorly prepared, or not meeting expectations, with some items described as raw or burnt.
Cleanliness and Organization
Customers noted unsanitary conditions and disorganization within the restaurant, contributing to a negative experience.
Inconsistent Experience
While some customers had positive experiences, many others reported significant issues, indicating a lack of consistency in service and food quality.
MB
Meagan Britt
5 days ago
1.0
The employees think it's okay to sit in the dining area talking loudly about drugs, and personal things that me and my family did not need to know. If you are going to speak so ugly, maybe keep your voice down in front of children. Will not be back.
JL
Jessica Lahmann
Dec 29, 2025
1.0
The worst McDonald’s I have ever been to . I get in the drive thru to pick up a order and I get skipped twice so I pull up to the window just to get told I have to give a code so they can get the food ready which it should’ve already been ready , so I go back thru the drive thru just for them to tell me to pull up to the window to argue about the code for the order that I don’t have because in their words that name on the order might have multiple orders all while I’m on a time limit to deliver the order to the customer
JR
Jessica Recla
Dec 28, 2025
3.0
Usually this store is on point . We ordered breakfast this morning, no egg? Seemed weird to just forget something so simple. It's in the name ,sausage mcmuffin, with egg! Early morning, I guess, we all do stuff like that i suppose. I'll go back.
HS
haley smith
Dec 7, 2025
1.0
the absolute worst mcdonald’s i’ve ever been to. i went last night, ordered 2 grinch meals. my husband and i were literally in the drive thru for 30 minutes, if not longer. SO unprofessional there. we get to the window to pay, nobody is there. the car in front of us skipped it and i don’t even think they paid for their food cause no one was there. the guy finally comes to the window and asks if we had a mobile order. we had to tell him like 3 or 4 different times no, and told him what we ordered before he got it right. we then go to second window where we get our food. the girl hands us our food, we ask for honey mustard and she says check our bags. i check, there isn’t any. and the dill pickle seasoning for the fries wasn’t even in there…that’s what im paying for though right?? she shuts the window so we wait. when she finally comes back my husband asks her for the honey mustard and the seasoning, she was scrambling around looking for it. the workers are too busy talking and laughing with co workers instead of the long line they have. it’s called fast food for a reason. there is no reason we should’ve been there as long as we were in that line. and if i am paying for something, i should get it and have confidence that its in my bag instead of having to wait on someone to find it and give it to me. customer service is absolutely terrible here. i won’t be going back
RH
Robin H
Dec 5, 2025
1.0
Ordered through the app for curbside pick up. Waited over 20 mins. Finally went in as they were walking out with the order. Took the order and checked it. I was missing items. Went back in. Staff did not acknowledge me. I had to flag a guy down. He said the missing pies were in the oven. Continued to wait as they kept ignoring myself and regular customers. After another 20 mins I had to leave I was so mad. Heard another customer complain she had waited 40 mins for her order. The staff appear to not care at all. They only focused on drive thru or door dash orders. Stay away from this one people.
What are the operating hours of this McDonald's location?
This McDonald's is open 24 hours a day, seven days a week.
Does McDonald's offer delivery services?
Yes, delivery is available 24/7 through McDonald's online ordering and offers same-day and no contact delivery options.
Can I use the drive-thru service at this McDonald's?
Yes, the drive-thru is open 24/7 to serve customers conveniently.
What payment methods does McDonald's accept?
You can pay using American Express, Android Pay, Apple Pay, Cash, Discover, MasterCard, and Visa.
How can I order food from this McDonald's using a mobile app?
You can order via the McDonald's app available on the Apple App Store and Google Play Store or through their quick order links.
Are there any contactless pickup or delivery options available?
Yes, McDonald's offers curbside pickup, delivery, same-day delivery, and no contact delivery.
What kind of food and services does this McDonald's provide?
This McDonald's serves a variety of menu options made with quality ingredients, including breakfast, burgers, sandwiches, coffee, ice cream, and offers WiFi, gift cards, mobile offers, and mobile ordering.
What nearby restaurants can I visit along with McDonald's in Olive Branch?
Nearby you can find Tropical Smoothie Cafe, KFC, Taco Bell, The Chicken Coop, Alex Farms, Osaka Japanese Cuisine, China Taste, and El Mezcal Mexican Restaurant Olive Branch, offering diverse dining options ranging from smoothies, chicken, Mexican, sushi, Chinese to barbecue.
Are there any nearby banks or financial services near this McDonald's?
Yes, Bancorp South ATM, BancorpSouth Bank, Cadence Bank, and First Heritage Credit are nearby for your banking needs.
What nearby services and shops can customers explore in the Olive Branch area?
Nearby services include Gateway Tire and Service Center for automotive needs, AnyTime Carpet Cleaning, Adecco Staffing and Randstad for employment services, jewelry at Accessorize Me by Dee, beauty and barbershops like Kuttin Up Barbershop and Lash and Hair Bar, nail services at Paradise Nails, flooring at Interior Transformations, and health services like Deborah B Martin, FNP, and The Smile Center dentist office.