Customers frequently praised the freshness and taste of the sandwiches, particularly the Philly cheesesteaks and buffalo chicken sandwiches.
Customer Service
The staff received high marks for being friendly, professional, and accommodating, although there were some reports of inconsistent service during busy times.
Timeliness
While many customers appreciated the quick service, there were complaints about delays during peak hours, particularly with online orders.
Cleanliness
The restaurant was noted for its cleanliness and adherence to food safety standards, contributing to a positive dining atmosphere.
Value
Some customers expressed dissatisfaction with the portion sizes and pricing, particularly regarding salads and certain sandwiches.
NH
Nikol Houston
Nov 13, 2025
5.0
Sandwich was delicious. I got the buffalo chicken Philly.
TC
Tairanika Collins
Nov 10, 2025
5.0
Great speed of service and great customer service and the hospitality was outstanding
KW
Kimberly Walker
Nov 5, 2025
5.0
My steak Philly was delicious! The customer service was great.
MT
Michelle Turner
Oct 22, 2025
5.0
Congratulations on 27 years of greatness!! Did you all challenge each location to make 1 million subs today?? The crowds were relentless!! But, the sandwiches were definitely worth the wait!! So proud of you all, and thank you for your services!!
LB
Lou B
Oct 22, 2025
1.0
Placed order at 11 am to be ready by 1 pm. It's 1:30 pm and I've been here waiting since 12:55 pm. Ive got to be back at work by 1:30. Im now late just waiting on a freaking sandwich. Im going to have to cancel because it doesn't look like it will be ready any time soon at all smh. This place should not run specials if they are unable to fill these orders in a timely manner.