Business Details
About
Fast Food RestaurantIce Cream ShopDairy Queen
Soft-serve ice cream & signature shakes top the menu at this classic burger & fries fast-food chain.
Details
- Drive-throughAvailable
- [Free/Paid] wi-fiNot available
- RestroomAvailable
- Welcomes familiesAvailable
Location
Dairy Queen Grill & Chill
6019 Highway 305 N, Olive Branch, MS
38654-3084, United States
Hours
Reviews
3.6
959 reviews
5 stars
411
4 stars
194
3 stars
118
2 stars
59
1 star
177
What are people saying?
AI-generated from recent customer reviews
Customer Service
Feedback on staff behavior is mixed; some customers report friendly service while others describe rudeness and lack of attention.
Food Quality
Food quality is inconsistent, with reports of cold items, incorrect orders, and issues with freshness.
Cleanliness
Several reviews mention unsanitary conditions, particularly in the bathrooms and dining area.
Order Accuracy
Many customers experienced issues with incorrect orders and missing items, leading to frustration.
Overall Experience
While some customers enjoyed their visits, many expressed dissatisfaction with service and food quality, indicating a need for improvement.
- BKBuffie KiserJan 3, 20262.0I am rating this grill 2 because in a world of awareness about the germs and poisons in just about everything, I stopped here and ordered a large 1/2 and 1/2 tea for my drive. When I opened the lid on the cup, after drinking over have of the tea I found floating debris. Which being a server in all areas of food and beverage, I know the containers where not cleaned. Which therefore spreads mold and sickness. The highlight for me is the staff here is friendly and nice. đ
- AAArmondo AlvarezDec 30, 20251.0Doing a DoorDash order while the cashier was very nice. The manager was very rude. I had to change my daughterâs diaper. The bathrooms are disgusting. They donât clean the bathrooms. Do not change your baby in those bathrooms.
- WGWillie&Steph GrayNov 25, 20251.0Stand there waiting for over 10 minutes for my order. Finally go desk as im pulling it up in the app only to see it was canceled in the app. Standing there im seeing. Computer issues. Ppl not getting their whole other. Deserts being made and just sat on counter while customers trying to get their attention to give it to them. Never again will I visit this location.
- DMDiane MayNov 24, 20255.0Came on Nov 24th night shift, good atmosphere . Supervisor Mario and Ariana gave exceptional service.
- CSCraig Salvador SrNov 14, 20251.0Unfriendly staff, incorrect order, dirty tables and floor. Go elsewhere.
Frequently Asked Questions About Dairy Queen Grill & Chill
What are the opening hours of Dairy Queen Grill & Chill in Olive Branch?
Dairy Queen Grill & Chill in Olive Branch is open daily from 10:30 AM to 10:30 PM.
Is Dairy Queen Grill & Chill in Olive Branch open on major holidays?
The Olive Branch location is closed on November 27, 2025, and December 25, 2025 for the holidays.
What types of food and treats can I find at Dairy Queen Grill & Chill?
You can enjoy soft-serve ice cream, signature shakes, BlizzardÂź Treats, GrillburgersÂź, chicken strip baskets, and DQ cakes.
Does Dairy Queen Grill & Chill offer facilities suitable for families and children?
Yes, the location is family-friendly, offers high chairs, booster seats, and is good for kids.
Does Dairy Queen Grill & Chill in Olive Branch have a drive-thru and outdoor seating?
Yes, it offers both a drive-thru and outdoor seating for customer convenience.
Can I order food online for pickup at Dairy Queen Grill & Chill?
Yes, you can place a pickup order online through their official website.
Is Wifi available at Dairy Queen Grill & Chill in Olive Branch?
Yes, free Wi-Fi is available for customers at this location.
What nearby places can I visit before or after dining at Dairy Queen Grill & Chill?
You might want to visit Old Style Bar-B-Que and Mike Wilsonâs Steak house & BBQ for more dining options, or check out the Holiday Inn Express & Suites Olive Branch if you need accommodation nearby.
Are there convenient gas stations near Dairy Queen Grill & Chill in Olive Branch?
Yes, Shell, Circle K, Valero, and BP gas stations are all nearby, making it easy to fuel up before or after your visit.
Is there a religious or educational institution close to Dairy Queen Grill & Chill?
Yes, the International Academy of Biblical Studies and New Genesis Christian Church are nearby if you're interested in visiting or attending services.