Dairy Queen Grill & Chill

3.6
953 reviews

About

Fast Food RestaurantIce Cream Shop
Soft-serve ice cream & signature shakes top the menu at this classic burger & fries fast-food chain.

Details

  • Drive-throughAvailable
  • [Free/Paid] wi-fiNot available
  • RestroomAvailable
  • Welcomes familiesAvailable

Location

Dairy Queen Grill & Chill
6019 Highway 305 N, Olive Branch, MS
38654-3084, United States

Hours

Reviews

3.6
953 reviews
5 stars
410
4 stars
194
3 stars
117
2 stars
58
1 star
174

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers reported rude or unhelpful staff, with several instances of poor communication and attitude at the drive-thru.

Order Accuracy

Numerous reviews highlighted issues with incorrect orders, missing items, and overall dissatisfaction with order fulfillment.

Food Quality

Feedback on food quality was mixed, with some praising specific items like burgers and ice cream, while others complained about cold or poorly prepared food.

Cleanliness

Several customers noted that the restaurant was clean, contributing positively to their overall experience.

Value for Money

Customers expressed concerns about pricing, particularly regarding the perceived value of meals and additional charges for sauces.
  • CS
    Craig Salvador Sr
    Nov 14, 2025
    1.0
    Unfriendly staff, incorrect order, dirty tables and floor. Go elsewhere.
  • KK
    KamJ
    Nov 11, 2025
    5.0
    Fast, friendly, delicious blizzards
  • LW
    Leslie Wilson
    Nov 6, 2025
    1.0
    Stood in line for 3 minutes, the three employees inside the restaurant didn’t acknowledge other than look at me, never spoke someone will be with you shortly nothing. I won’t return.
  • OB
    Olivia Brown
    Sep 16, 2025
    3.0
    Honestly this was an Uber eats order so I'm not even considering how cold it was. That obviously couldn't be helped. What could have been improved was the accuracy/completeness of my order. Like, uber charging almost $10 for that <Lg size fry. Seriously though, I could go on and on about how irritating Uber's role in this was.
  • MM
    Montana Mitchell
    Sep 13, 2025
    1.0
    food is fine. that’s definitely not my issue. we have tried to give this dq a chance. rude staff. when you pull up “dairy queen can you hold” in a tone so awful. just handing things to you out the window in a “here take it already” attitude. they never say anything at the window. slamming the window. they were aggravated that we wanted more sauce. we don’t mind to pay for it. anyways everyone could be a little nicer. that’s all.

Frequently Asked Questions About Dairy Queen Grill & Chill

What are the opening hours of Dairy Queen Grill & Chill in Olive Branch?

Dairy Queen Grill & Chill in Olive Branch is open daily from 10:30 AM to 10:30 PM.

Is Dairy Queen Grill & Chill in Olive Branch open on major holidays?

The Olive Branch location is closed on November 27, 2025, and December 25, 2025 for the holidays.