Many customers reported rude or unhelpful staff, with several instances of poor communication and attitude at the drive-thru.
Order Accuracy
Numerous reviews highlighted issues with incorrect orders, missing items, and overall dissatisfaction with order fulfillment.
Food Quality
Feedback on food quality was mixed, with some praising specific items like burgers and ice cream, while others complained about cold or poorly prepared food.
Cleanliness
Several customers noted that the restaurant was clean, contributing positively to their overall experience.
Value for Money
Customers expressed concerns about pricing, particularly regarding the perceived value of meals and additional charges for sauces.
CS
Craig Salvador Sr
Nov 14, 2025
1.0
Unfriendly staff, incorrect order, dirty tables and floor. Go elsewhere.
KK
KamJ
Nov 11, 2025
5.0
Fast, friendly, delicious blizzards
LW
Leslie Wilson
Nov 6, 2025
1.0
Stood in line for 3 minutes, the three employees inside the restaurant didn’t acknowledge other than look at me, never spoke someone will be with you shortly nothing. I won’t return.
OB
Olivia Brown
Sep 16, 2025
3.0
Honestly this was an Uber eats order so I'm not even considering how cold it was. That obviously couldn't be helped. What could have been improved was the accuracy/completeness of my order. Like, uber charging almost $10 for that <Lg size fry.
Seriously though, I could go on and on about how irritating Uber's role in this was.
MM
Montana Mitchell
Sep 13, 2025
1.0
food is fine. that’s definitely not my issue. we have tried to give this dq a chance. rude staff. when you pull up “dairy queen can you hold” in a tone so awful. just handing things to you out the window in a “here take it already” attitude. they never say anything at the window. slamming the window. they were aggravated that we wanted more sauce. we don’t mind to pay for it. anyways everyone could be a little nicer. that’s all.
Frequently Asked Questions About Dairy Queen Grill & Chill
What are the opening hours of Dairy Queen Grill & Chill in Olive Branch?
Dairy Queen Grill & Chill in Olive Branch is open daily from 10:30 AM to 10:30 PM.
Is Dairy Queen Grill & Chill in Olive Branch open on major holidays?
The Olive Branch location is closed on November 27, 2025, and December 25, 2025 for the holidays.
What types of food and treats can I find at Dairy Queen Grill & Chill?
You can enjoy soft-serve ice cream, signature shakes, Blizzard® Treats, Grillburgers®, chicken strip baskets, and DQ cakes.
Does Dairy Queen Grill & Chill offer facilities suitable for families and children?
Yes, the location is family-friendly, offers high chairs, booster seats, and is good for kids.
Does Dairy Queen Grill & Chill in Olive Branch have a drive-thru and outdoor seating?
Yes, it offers both a drive-thru and outdoor seating for customer convenience.
Can I order food online for pickup at Dairy Queen Grill & Chill?
Yes, you can place a pickup order online through their official website.
Is Wifi available at Dairy Queen Grill & Chill in Olive Branch?
Yes, free Wi-Fi is available for customers at this location.
What nearby places can I visit before or after dining at Dairy Queen Grill & Chill?
You might want to visit Old Style Bar-B-Que and Mike Wilson’s Steak house & BBQ for more dining options, or check out the Holiday Inn Express & Suites Olive Branch if you need accommodation nearby.
Are there convenient gas stations near Dairy Queen Grill & Chill in Olive Branch?
Yes, Shell, Circle K, Valero, and BP gas stations are all nearby, making it easy to fuel up before or after your visit.
Is there a religious or educational institution close to Dairy Queen Grill & Chill?
Yes, the International Academy of Biblical Studies and New Genesis Christian Church are nearby if you're interested in visiting or attending services.