Pizza Hut

3.6
260 reviews

About

Pizza RestaurantFast Food RestaurantChicken Wings RestaurantTake Out RestaurantRestaurantRestaurant Delivery Service
Find your nearby Pizza Hut® at 6835 Washington Ave in Ocean Springs, MS. You can try, but you can’t OutPizza the Hut. We’re serving up classics like Meat Lovers® and Original Stuffed Crust® as well as signature wings, pastas and desserts at many of our locations. Order online or on the mobile app for carryout, curbside or delivery.

Details

  • Dine-inNot available
  • DeliveryAvailable
  • TakeoutAvailable
  • Accepts checksNot available

Location

Pizza Hut
6835 Washington Ave, Ocean Springs, MS
39564, United States

Hours

Reviews

3.6
260 reviews
5 stars
124
4 stars
43
3 stars
14
2 stars
25
1 star
54

What are people saying?

AI-generated from recent customer reviews

Service Issues

Multiple customers reported rude service from management and staff, leading to dissatisfaction.

Food Quality

Inconsistent food quality was noted, with complaints about undercooked, overcooked, or improperly prepared items.

Order Accuracy

Several reviews mentioned incorrect orders or missing items, contributing to customer frustration.

Staff Friendliness

Some customers praised the friendly and helpful nature of certain staff members, contrasting with negative experiences.

Timeliness

Delivery and order readiness times were frequently criticized, with many customers experiencing delays.
  • OC
    Orville W Johnson Jr M.A. LPC RPS CGACIII
    5 days ago
    1.0
    Ordered a pizza for pu. With wings and desert. More than an hour later I took the pizza and desert and left without wings. They owe me wings!! 12 customers in waiting area! Pizza had been sitting on top of oven and dried out. No knife in my desert. Etc. Managers ignoring everyone. Poor general mgt obviously.
  • PU
    Pinky’s Up
    Nov 12, 2025
    1.0
    Placed an online order Wednesday Nov. 12. After about an hour and a half I called the store and asked if it was going to be delivered soon. The guy on the phone told me it had already been delivered by a girl named Mya. I assured him it was not. He then told me he’d remake it and have it sent out and I said ok. I waited another hour and a half and called back. This time a lady answered and I told her the situation. She also told me the same thing the guy said to me the first time. I declined this time and asked for a refund. He shouldn’t have offered to have it remade and sent back out if it wasn’t going to happen. Made my kids wait for something that was never coming.
  • MH
    Matt Hammontree
    Oct 20, 2025
    5.0
    Service was excellent
  • AB
    Adam Bagley
    Sep 17, 2025
    2.0
    I am writing to express my disappointment with my recent experience at this location. Although I was a paying customer, I was informed that restrooms were not available for use by anyone. While I understand the need for certain policies, it seems unreasonable to deny restroom access to customers who are actively supporting the business. Additionally, when I requested napkins, I was told that none were available because they did not arrive on the delivery truck. This left me with the impression that basic necessities for customers are not being prioritized, possibly as a cost-cutting measure. As someone who visits this location frequently, I was very discouraged by this experience. I hope management will address these issues so that future visits better reflect the standards of service and hospitality that customers should be able to expect.
  • AL
    April Lassere
    Sep 5, 2025
    1.0
    I have been in the service industry for my whole life. The manager of this Pizza Hut is the rudest most unprofessional manager I’ve ever met in my life. I deliver through a few gig apps. DoorDash, Uber, etc… I have been doing this for over a year and never have I had an issue using the restroom at the restaurant or retail store I was picking up my customers delivery from. Well today was the day. I asked if there was a code for the restroom this rude manager Jennifer, Jessica something like that. She rudely told me that the restrooms were for customers only. So what does that make me nobody? I’m only out here delivering your restaurants orders for your customers. I’m so sorry I was not made aware that I needed a portable toilet for me to use the bathroom.

Frequently Asked Questions About Pizza Hut

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