Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Customer service is inconsistent, with reports of rude staff and long wait times, especially in the drive-thru.
Food Quality
Food is often served cold or incorrect, with frequent complaints about missing items and poor preparation.
Cleanliness
The restaurant is reported to be dirty, with unsanitary conditions in the dining area and bathrooms.
Employee Attitude
While some employees are praised for their friendliness, many reviews highlight a lack of professionalism and care among staff.
Management Issues
There are concerns about management effectiveness, with reports of disorganization and inadequate training for employees.
KW
Kadin Woodall
1 day ago
1.0
Seems like they purposely make people pull into the waiting parking spots to make it look like they are keeping the service fast , they made me park for a big Mac while nobody was behind me in line , then probably 1 minute later brought my food out, very inconvenient and a way for them to scam their drive-thru service and look good for the big boss
EB
Eugene Boyanton
Nov 3, 2025
1.0
Personally, I do not care for McDonald’s food. It’s almost like eating a petroleum byproduct. The only reason I come here is because of my grandkids. Not saying that some people don’t love the place. It’s just not my cup of tea.
AT
angie trueblood
Oct 27, 2025
5.0
I came through the driveway Sat Oct 25th. We want to applaud an AMAZING employee they have! His name is Payton Johnson. He was extremely friendly, smiled, very well mannered. Even when he was told they couldn't make our shakes because the machine was down he stayed calm. He spoke with manager and was able to offer us something else in place of it. When he brought it out to our car he apologized and continued to be very respectful and we'll mannered using sir and ma'am the whole time. And he did it all with a smile on his face the entire time! You don't see this kind of pride in work or the manners in many fast food places so it was very refreshing to have Payton that day! He definitely deserves a BIG pat on the back and recognition for this. We will definitely go back and hope Payton is there when we do!
AD
Amber Darby
Oct 19, 2025
1.0
The girl at the serving window today (Oct 19th) around 6pm was rude as hell. I could tell it was a short staffed night bc the guy from the first window was helping her and i didnt see anyone else. The guy was nice but this girl when she handed me my shake and my food she was pushing it towards me so rudely and when I said thank you (trying to be nice) she just looked at me like I was dumb And didn’t say anything. Wondering if it’s short staffed bc of a girl like her. props to that guy for working around her with a horrible attitude. I will be going to the other one McDonald’s or somewhere else to eat for now on. Also the fries were soggy so I’m not sure what was going on w that but 4/5 on food. And 1/5 on service.
MT
Mikaela Thompson
Oct 18, 2025
1.0
i literally had a guy tell me i couldn’t get a free cup of water lol that’s how rude they are at this one. i had to ask the nicer lady at the second window. plus they constantly get my order wrong, which i guess i shouldn’t complain about when i’m getting free $40 worth of food but i want the food i ordered. a lot of times the food is old/cold and if you order anything besides a drink be prepared to be pulled up for 10+ minutes while everyone else around you gets their food. i do mobile orders to AVOID this and they make me pull up to wait 20 minutes after my food should be done. overall the one further by the biloxi bridge or the one on highway 90 are MUCH better. i wouldn’t give your business to this one.
What are the regular dining hours for McDonald's at 3919 Bienville Blvd, Ocean Springs, MS?
The regular dining hours are Monday to Thursday and Sunday from 6:00 AM to 11:00 PM, and Friday and Saturday 24 hours.
Does this McDonald's offer drive-thru service, and what are the drive-thru hours?
Yes, McDonald's offers drive-thru service. Drive-thru hours are Monday to Wednesday from 5:00 AM to midnight, Thursday from 5:00 AM to 4:00 AM next day, Friday and Saturday 24 hours, and Sunday from 4:00 AM to midnight.
Can I order McDonald's for delivery from this location?
Yes, McDonald's offers delivery service with hours Monday to Thursday and Sunday from 5:00 AM to 10:30 PM, Friday from 5:00 AM to midnight, and Saturday 24 hours.
What types of payment does McDonald's at this location accept?
They accept American Express, Android Pay, Apple Pay, cash, Discover, Mastercard, and Visa.
What services are available at McDonald's on Bienville Blvd?
Services include drive-thru, gift cards, McDelivery, mobile offers, mobile ordering, and WiFi.
Is there a mobile app for ordering from McDonald's?
Yes, you can order using the McDonald's App available on both iOS and Android devices.
Where can I find the full menu for this McDonald's location?
The full menu is available online at https://www.mcdonalds.com/us/en-us/full-menu.html.
What nearby restaurants can I visit before or after dining at McDonald's?
Nearby restaurants include Marco's Pizza, J Hibachi (Japanese and Chinese cuisine), Sonic Drive-In, Zaxby's, Kyoto Japanese Cuisine, and Lost Pizza Co.
Are there nearby stores or services useful for running errands while visiting McDonald's?
Yes, nearby you can find PLS Loan Store, PLS Auto Title Loan, Sally Beauty, Dollar Tree, Walmart Pharmacy, Cricket Wireless Authorized Retailer, and a car wash called Wash It Express.
What recreational or shopping spots are near McDonald's Ocean Springs?
Nearby shopping and recreation spots include Hibbett Sports, Shoe Dept., Cato Fashions, GameStop, Sports Clips Haircuts, and Redbox for rentals.