Subway

4.0
226 reviews

About

Sandwich RestaurantFast Food RestaurantRestaurantTake Out RestaurantCatererSubway
Your local New Albany Subway® Restaurant at 211 B Hwy 30 W brings bold new flavors and classic favorites to guests every day. Enjoy our famous Footlongs, 6" sandwiches, wraps, and salads, ordered quickly in the app or online, through convenient delivery, in-restaurant dining, or curbside pickup. We’re proud to offer a fresh alternative to typical fast food with fresh-cut veggies, tasty proteins, fresh-baked bread, and delicious cookies. We’re also here for your catering needs. All Subway® Restaurants are independently owned and operated by business owners who employ talented Sandwich Artists™.

Details

  • Dine-inAvailable
  • Drive-throughNot available

Location

Subway
211 B Hwy 30 W, New Albany, MS
38652, United States

Hours

Reviews

4.0
226 reviews
5 stars
116
4 stars
49
3 stars
24
2 stars
12
1 star
25

What are people saying?

AI-generated from recent customer reviews

Service Issues

Multiple reviews highlighted rude and unprofessional staff, with complaints about order handling and customer service.

Food Quality

Customers reported inconsistent food quality, including stale ingredients and missing items, alongside some positive mentions of fresh food.

Cleanliness

Several reviews praised the cleanliness of the facility, indicating a well-maintained environment.

Mixed Experiences

While some customers had great experiences with friendly staff and good food, others reported significant issues that affected their overall satisfaction.
  • AW
    Alana Walters
    Dec 1, 2025
    2.0
    This place is being broken down by the private equity vultures that own it. Sandwich ingredients keep decreasing and customer choices are minimized. This used to be a healthy alternative but it just got marked off our list. The employees are good people, doing their job - must be tough.
  • RL
    Rachel Lemmon
    Nov 30, 2025
    1.0
    Workers were rude and I had a mobile order. When I took a bite of my sandwhich they have only put 1 pepper and 2 onions on the whole thing.
  • TT
    Tiffani Taylor
    Nov 14, 2025
    1.0
    If I could leave 0 stars I would! Me & my husband have ordered from this subway multiple times. We’ve never had to talk to anyone since we order online. However, this time, I accidentally ordered from this location instead of the one by my work (over an hour away from this location… pregnancy brain!) and I called them AS SOON as I placed the order to have them cancel it. The lady that answered the phone said “I don’t care- can you not call back later we’re busy and don’t have time for you so” and hung up on my face. I called back, and she answered again & said “I don’t care about your order and we’re not cancelling it” and then put i am assuming the manager on the phone and he proceeded to say the same thing. “I don’t care we’re not cancelling your order you shouldn’t have placed it” and more rude comments. Extremely disrespectful and unprofessional. I would not be leaving the review if they had nicely explained to me they couldn’t cancel the order. I’m not someone to get mad over things like that especially knowing I mistakenly placed the order.
  • SL
    Steven Lewis
    Oct 31, 2022
    5.0
    Best subway I've been to by far !!!

Frequently Asked Questions About Subway

Where is the Subway restaurant located in New Albany, MS?

The Subway restaurant is located at 211 B Hwy 30 W, Union, New Albany, MS 38652, US.

What are the operating hours for this Subway location?

This Subway is open every day from 9:00 AM to 10:00 PM.