Sandwich RestaurantFast Food RestaurantRestaurantTake Out RestaurantCaterer
Your local New Albany Subway® Restaurant at 211 B Hwy 30 W brings bold new flavors and classic favorites to guests every day. Enjoy our famous Footlongs, 6" sandwiches, wraps, and salads, ordered quickly in the app or online, through convenient delivery, in-restaurant dining, or curbside pickup. We’re proud to offer a fresh alternative to typical fast food with fresh-cut veggies, tasty proteins, fresh-baked bread, and delicious cookies. We’re also here for your catering needs. All Subway® Restaurants are independently owned and operated by business owners who employ talented Sandwich Artists™.
Mixed reviews on customer service; some praised friendly staff while others reported rudeness and unprofessional behavior.
Food Quality
Inconsistent food quality; some customers enjoyed fresh and delicious meals, while others experienced issues like stale bread and missing ingredients.
Cleanliness
Generally positive feedback on cleanliness, with many noting a clean facility and well-maintained bathrooms.
Order Accuracy
Frequent complaints about incorrect orders and missing items, leading to dissatisfaction among customers.
Overall Experience
Varied experiences; while some customers expressed a desire to return, others vowed not to return due to poor service or food quality.
TT
Tiffani Taylor
Nov 14, 2025
1.0
If I could leave 0 stars I would! Me & my husband have ordered from this subway multiple times. We’ve never had to talk to anyone since we order online. However, this time, I accidentally ordered from this location instead of the one by my work (over an hour away from this location… pregnancy brain!) and I called them AS SOON as I placed the order to have them cancel it. The lady that answered the phone said “I don’t care- can you not call back later we’re busy and don’t have time for you so” and hung up on my face. I called back, and she answered again & said “I don’t care about your order and we’re not cancelling it” and then put i am assuming the manager on the phone and he proceeded to say the same thing. “I don’t care we’re not cancelling your order you shouldn’t have placed it” and more rude comments. Extremely disrespectful and unprofessional. I would not be leaving the review if they had nicely explained to me they couldn’t cancel the order. I’m not someone to get mad over things like that especially knowing I mistakenly placed the order.
FO
Foxxy One
Jun 5, 2020
5.0
The two guys in there was funny. Young cats. Great place to go to eat!
BS
billy stout
Sep 1, 2018
5.0
Great food prompt service love this subway
TK
Tyler Kennon
Dec 18, 2016
5.0
Always polite employees, and they're very quick with getting your orders made
Where is the Subway restaurant located in New Albany, MS?
The Subway restaurant is located at 211 B Hwy 30 W, Union, New Albany, MS 38652, US.
What are the operating hours for this Subway location?
This Subway is open every day from 9:00 AM to 10:00 PM.
Does this Subway offer curbside pickup?
Yes, curbside pickup is available at this Subway location for your convenience.
Can I order delivery or place orders online for this Subway?
Yes, you can order online or via the app for quick delivery or pickup through their website.
Does this Subway location offer catering services?
Yes, catering services are available to help with your event needs.
What meals are served at this Subway restaurant?
They serve breakfast, lunch, and dinner every day.
Is dining in available at this Subway?
Yes, this Subway location serves dine-in customers as well as takeout.
What nearby places can I visit before or after dining at Subway on Hwy 30 W?
You can visit The Bookshelf and More bookstore, McAlister's Deli sandwich shop, or Walgreens pharmacy nearby for additional shopping or services.
Are there alternative fast food options close to this Subway?
Nearby fast food options include Wendy's, McDonald's, and another Subway location for variety.
What local services are near Subway that might be useful for visitors?
Nearby services include Central Financial Services for accounting, Renasant Bank for banking needs, and the Baptist Cancer Center for healthcare services.