Subway

4.0
224 reviews

About

Sandwich RestaurantFast Food RestaurantRestaurantTake Out RestaurantCaterer
Your local New Albany Subway® Restaurant at 211 B Hwy 30 W brings bold new flavors and classic favorites to guests every day. Enjoy our famous Footlongs, 6" sandwiches, wraps, and salads, ordered quickly in the app or online, through convenient delivery, in-restaurant dining, or curbside pickup. We’re proud to offer a fresh alternative to typical fast food with fresh-cut veggies, tasty proteins, fresh-baked bread, and delicious cookies. We’re also here for your catering needs. All Subway® Restaurants are independently owned and operated by business owners who employ talented Sandwich Artists™.

Details

  • Dine-inAvailable
  • Drive-throughNot available

Location

Subway
211 B Hwy 30 W, New Albany, MS
38652, United States

Hours

Reviews

4.0
224 reviews
5 stars
116
4 stars
49
3 stars
24
2 stars
11
1 star
24

What are people saying?

AI-generated from recent customer reviews

Customer Service

Mixed reviews on customer service; some praised friendly staff while others reported rudeness and unprofessional behavior.

Food Quality

Inconsistent food quality; some customers enjoyed fresh and delicious meals, while others experienced issues like stale bread and missing ingredients.

Cleanliness

Generally positive feedback on cleanliness, with many noting a clean facility and well-maintained bathrooms.

Order Accuracy

Frequent complaints about incorrect orders and missing items, leading to dissatisfaction among customers.

Overall Experience

Varied experiences; while some customers expressed a desire to return, others vowed not to return due to poor service or food quality.
  • TT
    Tiffani Taylor
    Nov 14, 2025
    1.0
    If I could leave 0 stars I would! Me & my husband have ordered from this subway multiple times. We’ve never had to talk to anyone since we order online. However, this time, I accidentally ordered from this location instead of the one by my work (over an hour away from this location… pregnancy brain!) and I called them AS SOON as I placed the order to have them cancel it. The lady that answered the phone said “I don’t care- can you not call back later we’re busy and don’t have time for you so” and hung up on my face. I called back, and she answered again & said “I don’t care about your order and we’re not cancelling it” and then put i am assuming the manager on the phone and he proceeded to say the same thing. “I don’t care we’re not cancelling your order you shouldn’t have placed it” and more rude comments. Extremely disrespectful and unprofessional. I would not be leaving the review if they had nicely explained to me they couldn’t cancel the order. I’m not someone to get mad over things like that especially knowing I mistakenly placed the order.
  • FO
    Foxxy One
    Jun 5, 2020
    5.0
    The two guys in there was funny. Young cats. Great place to go to eat!
  • BS
    billy stout
    Sep 1, 2018
    5.0
    Great food prompt service love this subway
  • TK
    Tyler Kennon
    Dec 18, 2016
    5.0
    Always polite employees, and they're very quick with getting your orders made

Frequently Asked Questions About Subway

Where is the Subway restaurant located in New Albany, MS?

The Subway restaurant is located at 211 B Hwy 30 W, Union, New Albany, MS 38652, US.

What are the operating hours for this Subway location?

This Subway is open every day from 9:00 AM to 10:00 PM.