Business Details
About
Fast Food RestaurantRestaurantAmerican RestaurantChicken RestaurantIce Cream ShopHot Dog RestaurantBreakfast RestaurantBurger JointRestaurant Delivery Service
For more than 60 years, SONIC, America’s Drive-In has built the ultimate dining experience with our drive-in restaurants and we proudly serve our guests in New Albany, MS. We did it by sticking to what made drive-ins so popular in the first place: made-to-order American classics, signature menu items, and speedy service from friendly Carhops full of fun and personality. Cruise on over to us at 343 W. Bankhead Street for the ultimate SONIC experience!
Location
Hours
Reviews
3.6
671 reviews
5 stars
281
4 stars
122
3 stars
103
2 stars
58
1 star
107
What are people saying?
AI-generated from recent customer reviews
Service Speed
Customers consistently reported long wait times for orders, often exceeding 20 minutes, regardless of the time of day.
Order Accuracy
Numerous reviews highlighted issues with incorrect orders, including missing items and wrong food being served.
Food Quality
Feedback indicated a decline in food quality, with complaints about cold items, poor preparation, and inconsistent taste.
Staff Attitude
Several customers noted unprofessional behavior from staff, including rudeness and lack of attentiveness.
Cleanliness
Multiple reviews mentioned unsanitary conditions at the location, including dirty stalls and poor overall cleanliness.
- WHWilliam HannonDec 23, 20252.0Food still not here after screen said he was coming out with it. 20minutes later maybe. They're to busy running their mouths to serve customers
- CCCarly CampbellOct 25, 20251.0Always slow to get orders out. Doesn’t matter if it’s lunch hour, 2-4 happy hour, or first thing in the morning when they open. Simple orders (a single drink) will take at least 15 minutes. Today, placed mobile order for a slushie and breakfast combo when they opened at 7 am, I’m still sitting here at 7:29, only customer here and still no food. I’ve already paid on the mobile app or I’d leave. Will never recommend.
- SWSabrina WestSep 28, 20255.0Was great food and atmosphere!
- DVdavid vanceSep 10, 20255.0Download the Sonic app and get half price drinks all day long
- JHJames and Melanie HarrisAug 21, 20251.0I ordered here three weeks ago they got my order wrong I've contacted support 5 times and they still have yet to make it right.