McDonald's

3.6
968 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
55 Sgt Prentiss Drive, Natchez, MS
39120, United States

Hours

Reviews

3.6
968 reviews
5 stars
345
4 stars
229
3 stars
184
2 stars
71
1 star
139

What are people saying?

AI-generated from recent customer reviews

Service Issues

Customers frequently reported slow service, long wait times, and rude staff interactions.

Food Quality

There were numerous complaints about food being cold, incorrect orders, and unsanitary conditions.

Management Concerns

Several reviews highlighted poor management practices, including unprofessional behavior and lack of staff training.

Cleanliness

Restroom cleanliness was a significant concern, with multiple reports of unsanitary conditions.

Mixed Experiences

While some customers enjoyed their food and found the service satisfactory, many others had negative experiences.
  • JB
    Jay Beeen
    Dec 2, 2025
    4.0
    Ok
  • LL
    Lanie LaCoste
    Nov 23, 2025
    1.0
    Took a bite into raw chicken! Horrible
  • JE
    Jacob etheridge
    Oct 9, 2025
    1.0
    Service is slow. Food wasn't fresh.
  • SE
    Staysh E
    Sep 30, 2025
    5.0
    Morning crew is pleasant and smiling.
  • CB
    Christopher Bordelon
    Sep 8, 2025
    1.0
    I had the most disgusting experience at this McDonald’s. I was in the drive thru and 2 cars had pulled up to wait for orders. I watched both cars unwrap food (touching it) and give it back to the employee. I was handed my order and was told it was wrong and to check what was in the bag. I had to pick up the fries (touching them) to see that what was under them was not mu order. No employees were wearing gloves and food had been touched by other customers. They were going to rebar it and give it to us. I refused and requested a refund. When I did the employee immediately got and attitude and when I explained why I was told “I needed to mind my own damn business “. I asked for the manager them was verbally threatened by the employee. The manager did ask him to step away but he reached in his pocket like he was going to come for me. You don’t act like this in front of families and children. Totally unacceptable. I will report this location for health violations as passing food around that way is going to make someone sick. And the attitude of the employee and manager were disturbing. I have left a message at the Corporate Office as well. I would stay as far away from this location as possible!

Frequently Asked Questions About McDonald's

What are the regular dining hours for this McDonald's location?

This McDonald's is open for dining from 5:00 AM to 11:00 PM Monday through Thursday and Sunday, and from 5:00 AM to 10:00 PM on Friday and Saturday.

When is the drive-through service available at this McDonald's?

The drive-through is open from 5:00 AM to 11:00 PM Monday through Thursday and Sunday, and until midnight on Friday and Saturday.