Business Details
About
Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Details
- Drive-throughAvailable
Location
Hours
Reviews
3.6
964 reviews
5 stars
344
4 stars
227
3 stars
183
2 stars
71
1 star
139
What are people saying?
AI-generated from recent customer reviews
Service Issues
Customers frequently reported slow service, long wait times, and incorrect orders.
Staff Attitude
Many reviews highlighted rude and unprofessional behavior from staff, including poor customer service and lack of attention.
Food Quality
While some customers enjoyed the food, there were numerous complaints about cold or improperly prepared items.
Cleanliness
Several reviews mentioned unsanitary conditions, particularly in the bathrooms and dining area.
Management Concerns
Issues with management were noted, including poor leadership and lack of staff training.
- LLLanie LaCoste1 day ago1.0Took a bite into raw chicken! Horrible
- JEJacob etheridgeOct 9, 20251.0Service is slow. Food wasn't fresh.
- SEStaysh ESep 30, 20255.0Morning crew is pleasant and smiling.
- CBChristopher BordelonSep 8, 20251.0I had the most disgusting experience at this McDonald’s. I was in the drive thru and 2 cars had pulled up to wait for orders. I watched both cars unwrap food (touching it) and give it back to the employee. I was handed my order and was told it was wrong and to check what was in the bag. I had to pick up the fries (touching them) to see that what was under them was not mu order. No employees were wearing gloves and food had been touched by other customers. They were going to rebar it and give it to us. I refused and requested a refund. When I did the employee immediately got and attitude and when I explained why I was told “I needed to mind my own damn business “. I asked for the manager them was verbally threatened by the employee. The manager did ask him to step away but he reached in his pocket like he was going to come for me. You don’t act like this in front of families and children. Totally unacceptable. I will report this location for health violations as passing food around that way is going to make someone sick. And the attitude of the employee and manager were disturbing. I have left a message at the Corporate Office as well. I would stay as far away from this location as possible!
- TWTonya WilsonSep 3, 20251.0Manager Edna is rude and has a nasty attitude towards customers and her employees. She gave a careless filthy attitude towards my partner when I called her out for mis gendering her. She throws the food on the counter. While standing and waiting for my food I see in the back as she mistreats her employees. She needs to be fired.. it’s ridiculous and makes zero sense.
Frequently Asked Questions About McDonald's
What are the regular dining hours for this McDonald's location?
This McDonald's is open for dining from 5:00 AM to 11:00 PM Monday through Thursday and Sunday, and from 5:00 AM to 10:00 PM on Friday and Saturday.
When is the drive-through service available at this McDonald's?
The drive-through is open from 5:00 AM to 11:00 PM Monday through Thursday and Sunday, and until midnight on Friday and Saturday.
Can I order delivery from this McDonald's, and what are the delivery hours?
Yes, delivery is available daily from 5:00 AM to 10:30 PM through McDelivery services.
Does this McDonald's offer curbside pickup?
Yes, curbside pickup is offered as one of the pickup and delivery services at this location.
What payment options are accepted at this McDonald's?
This location accepts American Express, Android Pay, Apple Pay, cash, Discover, MasterCard, and Visa.
Is there a mobile app available for ordering McDonald's at this location?
Yes, you can order using the McDonald's App available on the Apple App Store and Google Play Store.
Does this McDonald's have a drive-thru service?
Yes, this McDonald's has a drive-thru service available for customers.
What nearby restaurants can I visit before or after dining at McDonald's?
Nearby restaurants include Ruby Tuesday, County Pie (a pizza restaurant), Red Top Seafood, and Burger King, offering a variety of dining options in the area.
Are there nearby health services close to this McDonald's in Natchez?
Yes, nearby health facilities include Merit Health Natchez hospital, Our Lady of the Lake Louisiana Cardiology Associates, and several doctors such as Thomas Bradford LeMay and Dr. Kenneth Sloan Drane MD.
What other local amenities are close to the McDonald's at 55 Sgt Prentiss Drive?
Nearby amenities include Western Union for money transfer services, Regions Bank and Home Bank for financial needs, Natchez Ballet Academy for dance classes, and Lazarus Arts for printing services.