Business Details
About
Fast Food RestaurantIce Cream Shop
Soft-serve ice cream & signature shakes top the menu at this classic burger & fries fast-food chain.
Details
- Drive-throughAvailable
- BreakfastAvailable
- [Free/Paid] wi-fiNot available
- RestroomAvailable
Location
Hours
Reviews
3.9
1,037 reviews
5 stars
522
4 stars
213
3 stars
119
2 stars
59
1 star
124
What are people saying?
AI-generated from recent customer reviews
Service Speed
Customers consistently reported extremely long wait times, both in the drive-thru and inside the restaurant, often exceeding 30 minutes.
Food Quality
Many reviews highlighted issues with food quality, including cold, soggy, or improperly prepared items, leading to dissatisfaction.
Cleanliness
Numerous customers noted unsanitary conditions in both the dining area and restrooms, with complaints about dirtiness and lack of basic hygiene supplies.
Staff Attitude
Feedback indicated a lack of professionalism and motivation among staff, with reports of rude behavior and indifference towards customer service.
Product Availability
Several reviews mentioned that the restaurant was frequently out of key menu items, leading to frustration among customers.
- SDShalaina DeeNov 1, 20251.0Drive thru moves entirely too slow ..sit in line waiting to order for 20 minutes then another 8 waiting to get my food
- CMCarolyn MylesOct 30, 20252.0Visited today at approximately 3pm. Waited about 15 minutes before someone took my order at the drive through. Service is entirely too slow. Ordered sweet tea just to get to the window to be told they don't have any. Why wouldn't they? The store has several employees and someone should've noticed that the tea was out. There were 2 cars got out in line refusing the long wait. So you're losing business due to poor service.
- CKColton KenneyOct 24, 20251.00 stars. They have no hand wash in the whole building. I asked for it to be refilled and she never would bring me any. Then I asked how they wash their hands and she said we have a station back here so I asked they could give me a cup of soap so we could wash our hands and she said they didn’t have any soap in the back either. That’s is very gross and unsanitary.
- CTCaitlyn TarverOct 6, 20255.0Pumpkin pie blizzard so good and pretty good price compared to my area
- VVVictoriaOct 5, 20254.0It's a fast food place, so it's nothing special. The food tasted good and the place appeared clean. Service was good and our food didn't take long. We dined in though.
Frequently Asked Questions About Dairy Queen Grill & Chill
What type of food and treats does Dairy Queen Grill & Chill offer?
Dairy Queen Grill & Chill offers soft-serve ice cream, signature shakes, Blizzard® Treats, Chicken Strip Baskets, Grillburgers®, and DQ Cakes.
Where is Dairy Queen Grill & Chill located?
It is located at 245 John R Junkin Dr, Natchez, MS 39120-3821, USA.
What are the operating hours for Dairy Queen Grill & Chill?
Open Monday through Thursday from 5:45 AM to 10:00 PM, Friday and Saturday from 5:45 AM to 11:00 PM, and Sunday from 5:45 AM to 10:30 PM.
Does Dairy Queen Grill & Chill have drive-thru and outdoor seating options?
Yes, they offer drive-thru service as well as outdoor seating.
Is Dairy Queen Grill & Chill family-friendly and accessible for children and wheelchairs?
Yes, the location is family-friendly with booster seats, high chairs, and is wheelchair accessible.
Does Dairy Queen Grill & Chill offer free WiFi to customers?
Yes, free WiFi is available on site.
Can I order food online or use an app to get deals at Dairy Queen Grill & Chill?
Yes, you can order online via their website and download the Dairy Queen App for exclusive deals.
What nearby businesses can I visit after dining at Dairy Queen Grill & Chill?
Nearby you can visit The Rock Shop for countertops and carpet, Gold Center for jewelry shopping, and Big Mama's barbecue restaurant for a different dining experience.
Are there any insurance agencies close to Dairy Queen Grill & Chill in Natchez?
Yes, nearby insurance agencies include American Insurance of Natchez, Nationwide Insurance: Muirhead Insurance Group, Inc., Nationwide Mutual Insurance Company, and Beverley Greene: Allstate Insurance.
How can I find Dairy Queen Grill & Chill if I am visiting the Richmond (Natchez, Mississippi) landmark?
Dairy Queen Grill & Chill is nearby; after visiting the Richmond landmark, you can head to 245 John R Junkin Dr for classic fast food and ice cream treats.