Customers frequently reported extremely slow service, particularly in the drive-thru, with long wait times often exceeding 30 minutes.
Food Quality
While some customers enjoyed specific items like Blizzards and breakfast options, many others complained about cold, poorly prepared, or unsanitary food.
Cleanliness
Multiple reviews highlighted issues with cleanliness, particularly in the bathrooms and dining areas, indicating a lack of proper maintenance.
Staff Attitude
Feedback on staff behavior was mixed; while some customers noted friendly service, many others reported rude or indifferent attitudes from employees.
LL
LaSondra Lofton
Jan 3, 2026
4.0
I usually get the Brownie w/ Oreo cup.. it's delicious!! 😋 But the rest of the time I'm picking up DD orders from this location!!
HH
Heather
Dec 20, 2025
4.0
Always get out order correct.
KR
Kenyon RC
Dec 17, 2025
5.0
The girls there are always nice and helpful with every order! Breakfast is the best, but do miss having ham on the menu!!! Plus, double order on certain breakfast items so you don't run out, or run low on our favorite items, BACON, FYI... Still love yal and will be coming back, regardless!
AP
Angel Palazzolo
Dec 14, 2025
5.0
Banana split blizzard is the best & the chicken strips w/ honey mustard yum ...🎄☃️
It is located at 245 John R Junkin Dr, Natchez, MS 39120-3821, USA.
What are the operating hours for Dairy Queen Grill & Chill?
Open Monday through Thursday from 5:45 AM to 10:00 PM, Friday and Saturday from 5:45 AM to 11:00 PM, and Sunday from 5:45 AM to 10:30 PM.
Does Dairy Queen Grill & Chill have drive-thru and outdoor seating options?
Yes, they offer drive-thru service as well as outdoor seating.
Is Dairy Queen Grill & Chill family-friendly and accessible for children and wheelchairs?
Yes, the location is family-friendly with booster seats, high chairs, and is wheelchair accessible.
Does Dairy Queen Grill & Chill offer free WiFi to customers?
Yes, free WiFi is available on site.
Can I order food online or use an app to get deals at Dairy Queen Grill & Chill?
Yes, you can order online via their website and download the Dairy Queen App for exclusive deals.
What nearby businesses can I visit after dining at Dairy Queen Grill & Chill?
Nearby you can visit The Rock Shop for countertops and carpet, Gold Center for jewelry shopping, and Big Mama's barbecue restaurant for a different dining experience.
Are there any insurance agencies close to Dairy Queen Grill & Chill in Natchez?
Yes, nearby insurance agencies include American Insurance of Natchez, Nationwide Insurance: Muirhead Insurance Group, Inc., Nationwide Mutual Insurance Company, and Beverley Greene: Allstate Insurance.
How can I find Dairy Queen Grill & Chill if I am visiting the Richmond (Natchez, Mississippi) landmark?
Dairy Queen Grill & Chill is nearby; after visiting the Richmond landmark, you can head to 245 John R Junkin Dr for classic fast food and ice cream treats.