Went into the store to order 2 medium blizzards. Tried using my rewards and was told by Spencer that his scanner didn't work. But he helped me do an online order and I was able to use my rewards. Awesome job, Spencer. However, half of the blizzard menu was outdated and when I asked why, I was told because somebody was being lazy and hadn't changed the menu. There were several people just standing around not doing anything and after 15 minutes of waiting for my order, Spencer asked if someone was making it, to which someone standing in the back said, you can make it! This was leaving no one up front. We will not visit this store again.
NC
Necola Chambliss
Mar 29, 2026
5.0
I would eat here anytime and recommend it to others very friendly especially the morning crew
CL
courtknee Luv
Mar 28, 2026
1.0
Seems like after the GM manger die DQ is going down already so sad! My biscuits were so hard wasn’t cooked throughly just SAD
SK
Steven Kurtz
Mar 25, 2026
1.0
We stopped at Dairy Queen hoping to grab some ice cream in the evening, but unfortunately, it wasn’t a great experience.
The drive-thru line was wrapped around the building, and it quickly became clear they were having issues with staffing or management inside. We only ordered two small Oreo Blizzards, but ended up waiting at the window for about 10 minutes.
The place also appeared dirty—even the drive-thru window—and we could see our Blizzards sitting there after they were made. The employee who made them pointed them out multiple times before someone finally brought them over.
And to top it off, when we finally got our Blizzards, one was fresh while the other was frozen solid, which was really disappointing.
Overall, it was a frustrating visit. I wouldn’t recommend this location, and it seems like they could really use some help with management and organization.
.
SS
S0U1SB4N3
Mar 22, 2026
1.0
they dont mix or make the blizzard remotely correct. they are destroying the DQ brand. last time i waa there it took 40 minutes for 1 blizzard. this is the second visit at 28 minutes and i was handed a cup of softserve with topping piled on top.
It is located at 245 John R Junkin Dr, Natchez, MS 39120-3821, USA.
What are the operating hours for Dairy Queen Grill & Chill?
Open Monday through Thursday from 5:45 AM to 10:00 PM, Friday and Saturday from 5:45 AM to 11:00 PM, and Sunday from 5:45 AM to 10:30 PM.
Does Dairy Queen Grill & Chill have drive-thru and outdoor seating options?
Yes, they offer drive-thru service as well as outdoor seating.
Is Dairy Queen Grill & Chill family-friendly and accessible for children and wheelchairs?
Yes, the location is family-friendly with booster seats, high chairs, and is wheelchair accessible.
Does Dairy Queen Grill & Chill offer free WiFi to customers?
Yes, free WiFi is available on site.
Can I order food online or use an app to get deals at Dairy Queen Grill & Chill?
Yes, you can order online via their website and download the Dairy Queen App for exclusive deals.
What nearby businesses can I visit after dining at Dairy Queen Grill & Chill?
Nearby you can visit The Rock Shop for countertops and carpet, Gold Center for jewelry shopping, and Big Mama's barbecue restaurant for a different dining experience.
Are there any insurance agencies close to Dairy Queen Grill & Chill in Natchez?
Yes, nearby insurance agencies include American Insurance of Natchez, Nationwide Insurance: Muirhead Insurance Group, Inc., Nationwide Mutual Insurance Company, and Beverley Greene: Allstate Insurance.
How can I find Dairy Queen Grill & Chill if I am visiting the Richmond (Natchez, Mississippi) landmark?
Dairy Queen Grill & Chill is nearby; after visiting the Richmond landmark, you can head to 245 John R Junkin Dr for classic fast food and ice cream treats.
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